20 Most Recent Maxi-Cosi Priori - Page 5 Questions & Answers

Hi Directions for removing the fabric can be found in the User Manual for the carseat. If you require a copy of the User Manual visit www.maxi-cosi.com and select which country you're in, then find the carseat model you have and choose the Service tab to download a copy.

Hi Manufacturing date is found on the orange and white label on the carseat shell / underside of the carseat base if applicable. The attached image shows how to read the information found on this sticker.

Hi On the carseat shell you'll find an orange and white sticker which shows manufacture date. It is recommended that carseats with integral harness are replaced once they reach 5-6 years old. Replacement Recommendation for Older Carseats Carseat Bases

Hi To determine whether the carseat is a suitable fit you should take the vehicle to an authorised Maxi-Cosi retailer and ask for a carseat fitter trained member of staff to provide a physical fitting prior to purchase.

What model? Did you take it apart to clean it? If so, look towards the back of the owners' manual for instructions. Otherwise, call Dorel Juvenile Group (their phone number is on a label - usually on the side of the seat) for specific directions. It is critical the seat be assembled properly. DO NOT GUESS! -- Marc Passionate Child Passenger Safety Instructor

Hi Stuart The carseat harness can be replaced, but due to the safety implications of it being incorrectly fitted we cannot supply the harness as a spare part for you to fit yourself. The seat will need to come in for our engineers to provide replacement of the harness.

Make sure your son does not exceed the weight limits for the forward facing harness. Do not put your child in the harness wearing bulky clothing, but use a blanket or poncho in the car instead of a snowsuit or winter coat.

Hi Tanja, If the seat is installed tightly, try pressing down on the seat as you push the red release button. Hold the button as you pull the Isofix attachment away from the lower bar.

HiOur distributor in Egypt is:11/12 Mostafa Refaat St, Sharaton Heliopolis Fourth Floor Unit #403Tel +(202) 22692858 .... +(202) 22692868E-Mail to [email protected]

HiReplacement Quinny Zapp adaptors to fit your Maxi Cosi carseat to the chassis can be ordered via your local Quinny retailer or direct from customer care. Please visit www.quinny.com and select the country you're in, then choose the "Contact Us" tab for your enquiry to be sent to the relevant customer care team who can provide further information on costs and availability.

If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection / repair work required under warranty. If you're in the UK and the product is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays) to discuss booking it in for chargeable inspection / repair work required. If you're outside the UK please visit www.maxi-cosi.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.

HiIt sounds as though you have an original Creatis carseat not the CreatisFix. The original Creatis carseat is not compatible with the CreatisFix base and is fitted into the car using the 3 point seatbelt only. We would recommend you return to the shop where you purchased the item to discuss this issue further with them.

HiYour question appears incomplete - please let us know what enquiry you have about the Quinny Dreami / Quinny Folding Carrycot and we will assist.

HiWe would need to know which model Maxi Cosi carseat you have to be able to assist with harness height adjustment please.

Hi,The harness should be pulled directly out from the carseat - it's easy to pull it up, or to the side, but this will effect how well you can tension the harness.Its also worth giving the carseat a good vacuuming out, as any crumbs lodged in the tensioning unit can also make using the harness very difficult - regardless of whether your child eats in the seat, somehow there are always crumbs in there! If none of this helps, the seat should come to our engineers for inspection. If you're in the UK and its under 2 years old, please contact your retailer with proof of purchase: If you're in the UK and its over 2 years old or you no longer have proof of purchase, please contact the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays) Chargeable inspection starts at 39.99GBP and this does include courier collection & delivery of the unit. If you're not in the UK, please visit www.maxi-cosi.com, select the country you're in and choose the "Contact Us" tab on the right side of the screen to be put in touch with the customer care team in your country.

HiDue to safety implications of a carseat harness being incorrectly fitted they cannot be sent out as spare part items. To replace a carseat harness the carseat would need to be sent to Maxi Cosi engineers.Please visit www.maxi-cosi.com and select the country you're in, then choose "Contact Us" on the right side of the page for your enquiry to go through to the customer care team in your country who can further assist.

HiVisit www.quinny.com and select the country you're in - now select the "Contact Us" tab on the right side of the page and your enquiry will be sent to the customer care team for your country who can assist further.