20 Most Recent
Questions & Answers
How to adjust the straps
Visit www.maxi-cosi.com and select which country you're in, then choose the model carseat you have and go to the Service tab to download a copy of the User Manual which will show how to adjust harness height.
Instructions cover remove
Please visit www.maxi-cosi.com and select which country you're in, then choose the carseat model you have and under the tab labelled Service you'll find a copy of the User Manual that you can download which contains instructions for removing the fabric.
Lost Maxi cosi recyning rod
Which model Maxi-Cosi Priori is it?
The original Priori was discontinued some time ago and we can no longer support this product for spare parts or repairs. We would advise that this particular seat is replaced.
The Priori SPS, PrioriXP and PrioriFix carseats are still part of the current range so can be supported for spare parts and repairs. If you visit www.maxi-cosi.com
and select which country you're in you'll find a Contact Us tab on the right side of the page where you can click to send your enquiry to the customer care team in your country.
Replacement Recommendation for Older Carseats Carseat Bases
Need new straps for maxi cosi tobi
Due to the safety implications of a carseat harness being incorrectly fitted we are unable to supply a harness to you as a spare part item.
To replace the harness the carseat would need to come in for our engineers to provide replacement and safety checks to ensure product is working as per specification.
Hi Whilst taking the covers off to give it a good
It is not possible to buy replacement polystyrene for an original Maxi Cosi Priori as this seat was discontinued production many years ago and is now considered unsafe to use due to the age of the seat.
The car seat for baby
There is no such thing as an extension for a carseat harness - it would be unsafe. The carseat harness has ample length for your child but will require extending as per the user manual to fit around the child safely.
I cant adjust the shoulder
Full directions on how to adjust the harness can be found in the user manual. For a replacement user manual go to www.maxi-cosi.com
and select the model carseat you have, then download the user manual.
The indicators on each side of the base stay red
Hi - This means that the carseat is not correctly clicked into place or it could be the base is faulty. If the products are under 2 years old please contact your retailer with proof of purchase for a warranty claim to be made.
Re fitting the covers on Priori and securing the harness
Hi Katie - The harness should never be removed from any carseat due to the safety implications of it being incorrectly refitted. Usually it would be recommended that the carseat is sent to our engineers for them to refit the harness correctly however we are unable to offer this service if the product is over five years old and the original Maxi Cosi Priori is at least six years old in the UK. We cannot recommend the continued use of this product.
I need an inner replacement
Hello Kirsty - The original Maxi Cosi Priori carseat was discontinued in the UK some time ago and replacement polystyrene inserts for this product are no longer available. If it is a Maxi Cosi Priori SPS, XP or Fix model, you can purchase replacement polystyrenes via your local Maxi Cosi retailer or direct from the customer service department on 01284 413 141 Mon-Fri 8.30-4.30.
How do i remover seat cover
Good AfternoonPlease visit www.maxi-cosi.com
and select the correct country, and then select the carseat you need instructions for and download replacement copy - directions for removal of the fabric will be in the user manual.
Can the isofix easyfix base
Good AfternoonThe yellow plastic IsoFix guides are for assistance only when fitting the unit and make no difference to the performance. If you are able to fit the base so the indicators go green it is fine to continue using without the guides. Alternatively if you need replacement guides they can be ordered via your retailer or direct from our customer service department on 01284 413 141 Mon-Fri 8.30-4.30.
How do I adjust the harness to fit my child
Good AfternoonWhich carseat do you have? The basic Maxi Cosi Priori was discontinued in the UK some years ago and it is not recommended that it is still used as it will be over 5 years old by now.
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