A lot of Canon printer's users come across with the error message, "U052 This type of print head is incorrect." It is a very common error on Canon printers and is fairly easy to troubleshoot.
There are two different scenarios related to U052 kind of error message.One is where the print head is not installed at all and then it is giving the 'U052 This type of print head is incorrect' error message.
And, the second scenario is where the print head is installed nut it is not functioning properly or probably not working at all. The below section will show step by step troubleshooting of both the scenarios.
Have you tried downloading scanner driver from canon website.
If the disc has both win7 32 bit and 64 bit drivers did you instal the correct one?
I had an epson the same issue and driver download from site sorted that out.
Regarding your recent inquiry about the Canon MX882 poor print quality/lack of printing performance, it sounds like the semi-permanent PRINTHEAD* is either clogged (from dried ink), has an electrical connection issue or has reached END-OF-LIFE*. To help determine which is causing the error condition, please perform the following steps (if you have already performed a step, please continue to the next step in the order shown):
1. Go into the printer's maintenance/tools menu and print a print quality test (i.e. heading cleaning, nozzle test or similar) to help identify which color (of number of colors) is impacted.
NOTE: To help determine which color has run out, use the following suggestions in sequence until you are able to identify the empty color: 1) Generate a Print Quality Test Page from your printer control panel; a faded color band indicates empty. 2) To distinguish between a black and photo black cartridge, print a text document and/or a photo. Faded black in a text document indicates the black cartridge is empty; faded black in a photo indicates the photo black cartridge is empty. 3) To distinguish between cyan, yellow, and magenta click here: http://inkjet411.com/?page_id=146 A faded or missing color band indicates empty.
2. At the printer's control panel under the 'Maintenance' or 'Tools' menu, activate a 'CLEANING' or 'HEAD CLEANING' to prime the ink system. Then Run the Inkjet411 'Ink Recovery Test Print' from our Test Prints page to verify all colors are firing properly (all printers also provide some form of a Self Test page): http://inkjet411.com/?page_id=146
3. Check your user's manual to see if there are any procedures on cleaning the service station/capping station assembly (this is where the carriage/cartridges 'park' when not in use). A dirty service station can cause all kinds of improper color output problems (assuming the printhead is working correctly of course). NOTE: May not be applicable for your model depending on the printer design.
4. The Ink Absorber, if applicable depending on print model, may also be full which could also cause printing related issues (typically an error code will be displayed when the ink absorber is full)...here is a customer/yahoo response on this particular issue: http://answers.yahoo.com/question/index?qid=20130523085451AAE1TqW
5. Refer to our print quality support page to ensure other variables are not causing the issue such as printer driver settings or operating system device conflict, etc: http://inkjet411.com/?page_id=1432
6. If this does not remedy the problem, then one or more of the ink ports may be dry within the PRINTHEAD assembly (the ink cartridges physically connect to this electronic assembly). We suggest you either remove the printhead and perform a hot water flush for 2 minutes (in a sink) or using an eye-dropper, or similar, drip 5-10 milliliters (i.e. 1-2 teaspoons) of distilled water into the respective color ink port to help saturate the foam. http://inkjet411.com/?page_id=2804
7. Reinstall ink cartridges and retest.
8. If all ink cartridges are printing normally then the problem may the printer driver (i.e. file conversion issue); if one or more of the colors remain missing (...on internal test print) then we suggest you return to your retail refiller (i.e. Costco) and request to have the cyan/black (or more) ink cartridges weighed and checked. They should also ensure the smart chips are properly reset.
9. If the problem persists with full ink cartridges, then the PRINTHEAD* is likely clogged or electrically damaged - see below.
2.If the problem persists, then you may have a damaged PRINTHEAD (worst case scenario), unrelated to the refilled cartridges. The printhead is a separate electronic assembly (which the cartridges are installed into) and is responsible for firing the ink drops onto the paper. Over time and based on usage this assembly will eventually fail (typically lasts ~4,000 to 5000 printed pages on avg). Refer to video on how the PRINTHEAD functions: http://inkjet411.com/?page_id=2054
A replacement PRINTHEAD can normally be purchased from Canon.com (genuine part) or from Alibaba.com (aftermarket part).
IIT (individual ink tank-based) printer models have an electronic PRINTHEAD within the base of the carriage assembly (responsible for pulling ink from the 4, 5 or 6 ink cartridges and then firing the ink droplets onto the paper) - these will eventually fail depending on print usage type and printer duty cycle (i.e. rated for approximately 10,000 printed pages over life, but the consumer average is typically closer ~4,000-5,000 thruput pages). The printhead is replaceable and can be ordered directly from the manufacturer or www.Amazon.com . For information on how the PRINTHEAD functions, please watch the following video: http://inkjet411.com/?page_id=2054
Typically the printhead should not reach it's end-of-life until after a minimum of 8 or more complete sets of cartridge changes. While some printheads may last 10,000+ pages others may only last 2000 pages, actual results will vary. The printhead will eventually fail in time due to an internal micro-electronics failure, due to the following leading factors: general customer print usage and printer care, printer duty cycle (i.e. # pages printed per month), printing frequency (i.e. time between each print job), print mode (i.e. draft vs. normal) and content printed (i.e. photos vs plain pages) and color mode (black and white only vs. color/greyscale printing).
Paper types used (i.e. plain paper, photo papers & matte/heavy bond papers) and paper edge curl (i.e. duration in printer and/or exposure to low relative humidity) can also quickly lead to premature printhead failures due to physical 'head strikes' of the paper edges making repeated contact with the printhead nozzle plate surfaces.
CAUTION: the use of compatible/clone cartridges (i.e. sold thru the internet from overseas) are known to be problematic and may cause printer errors and permanent PRINTHEAD damage. We do NOT suggest refilling these types of ink cartridges.....refilling of original/genuine ink cartridges is only suggested!
Please advise if the above suggestions do not help remedy the current issue. For any additional questions please contact us directly: [email protected]
If you ever need to purchase a new Canon ink cartridge(s) and are trying to cut costs, we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating, come with a 1-year warranty and provide free shipping for all orders above $20 (purchases available to USA residents only).
The print head electronics are failing, you may get a little more life out of it but I'm sorry to say that nine times out of ten the printhead will need replacement.
the part # is QY6-0080
10% of the time the printhead and logic board will both be faulty and require replacement AT THE SAME TIME, a faulty board can trash a good head and a faulty head has been known to trash a good logic board.
you will need at least 40% ink in each of your cartridges to prime the new printhead