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Questions & Answers
The playbook is stuck and
If you can't get it shut down, then try leaving it on but unplugged until the battery is completely dead. Hopefully when it is plugged back in and charged for a few minutes it should restart normally. If this doesn't work, then you should contact Blackberry Tech Support for your area, they are usually quite good to deal with, but I suggest contacting them by phone as email can be cumbersome and take several days to make progress. Their phone number for your country should be on the website. Obviously your playbook is still under warranty as it wasn't released more than a year ago.
New playbook. Welcome screen tells me to swipe to continue to setup wifi. I swipe the screen and nothing happens
try to soft reset it by engaging the reset button ..If it has such a button it should be hidden in a hole on the side and need to be pressed until restarts ..(it should be powered and on when you do this) ..If there is no button ..it means it has something wrong with the touch screen function ...and you should try to see if the screen is not out of focus..and try to swipe it in a certain point ..and if it is indicated..try in near by locations ...If you manage to make it start you should look in the main menu for screen calibration ..and engage it ..this should make the touch screen work proper again .In worse case you will need the firmware and reset it to factory settings ..
UNABLE TO READ OLD MESSAGES
On my playbook when I scroll down the list of email messages and get to a certain point it just downloads more older messages from the phone. If this isn't happening on your playbook, then you should try rebridging the devices. Go to the bluetooth connections screens on both the phone and the playbook and delete the other device from the device list. Then go to the BB bridge app and reconnect them. Hopefully that works.
1. I cannot open the
Ok, for your first problem, I couldn't open a couple of file types on the playbook at first either. Go to the app world and download the free app called "airbrowser." It lets you do various things such as delete files, and allowed me to find and open the documents I wanted.As for the email issue, I would suggest retrying the bridge. Go to the bluetooth connections screen on your torch and delete the playbook, and do the same on the playbook to delete the torch. Then start from scratch reconnecting via the BB bridge app. It solved a few issues on my playbook as well.
Just purchased Blackberry Playbook. Set
Sounds like a bad install on the new operating system. Since your question was posted in April, I'm assuming you have the problem solved by now, or returned the device, but for anyone else looking at this, I suggest either returning the device and exchanging it, or if you prefer to solve it with this device, then leave it on and let the battery run down. Once it is dead, try plugging the device in and powering it on, hopefully that gets you back in business. Blackberry Tech Support is also helpful, their phone number for your country should be on their website.
When setting up blackberry playbook for first time. it wont let me select a country on the agreement page
The Playbook attempts to download the license agreement from http://csbeta.websl.eval.blackberry.com/
and it seems this URL is no longer valid, as it returns "Sorry! Nothing could be found here."i figured the OS on my playbook is an early release so i'll be forcing an update.to force an update, i fired up the latest desktop manager, completely turned off the playbook by pressing/holding the power button then clicking turn off, then i plugged it in..desktop manager then shows an error message and gives you the option to update.. click that and leave it alone for an hour++ (depending on your internet connection)i started the updated playbook, went through the setup wizard and this time when i selected the country, i got the license agreement and was able to continue.option 2:
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