20 Most Recent Creative Technology Zen MX Black (8 GB) MP3 Player Questions & Answers

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My mx3 wont turn on at all ... media player

You could try reset the device by using a needle to press a small hole (reset) of the device. Hope it works. Regards, Thanh
2/19/2015 7:56:13 PM • Creative... • Answered on Feb 19, 2015
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Firmware v1.21.01_0.3.1

Hi, First, make sure you connect your device to PC being connected with internet. You go with this link first http://support.creative.com/Downloads/welcome.aspx go ahead update software to your device. then, go with this link for your firmware. http://support.creative.com/downloads/download.aspx?nDownloadId=10889 go ahead download and upgrade firmware. Good luck, Thanh
4/23/2014 3:28:54 PM • Creative... • Answered on Apr 23, 2014
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I would like to get a user manual.

If your player is a Creative then you maybe able to download a manual from this WEB site.http://support.creative.com/
3/1/2012 7:55:11 AM • Creative... • Answered on Mar 01, 2012
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It ****** me off that I have to pay to get a manual to a device I bought!

The manual maybe on the supplied installation CD.If your player is a Creative device you may be able to down;oad a manual from the Creative WEB site.Try this WEB site.http://support.creative.com/
3/1/2012 7:53:04 AM • Creative... • Answered on Mar 01, 2012
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How do I delete songs from my crative zen mx mp3 player

You should beable to hook it to your computer and then go to my computer or it might just say computer and then click on the picture of your Mp3 and go to the file that says music and then delete all the ones you dont want
11/23/2011 7:50:19 PM • Creative... • Answered on Nov 23, 2011
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My Creative ZEN MX SE MP3 Player wont work.. i

i had the same problem what i did was, i used an old usb cord that i found that fit the device and i plugged it in to the computer and it turned on so i let it charge and it works now :)
10/8/2011 5:03:06 PM • Creative... • Answered on Oct 08, 2011
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How to fixya Creative Zen MX 16 GB MP3 Player

I realized my firmware was still 1.0. and tht it coudnt b upgraded to 2.x.xx till media player 10 was installed and media player 11 removed.before you do anything......back up all music on your zen touch because the upgrade to 2.0.xx deletes everything on your mp3 player and sometimes the player wont be readable after uninstalling .......then you can do an auto update: http://support.creative.com/downloads/welcome.aspx?nDriverType=1#Manualselection from the manual downloads page, I did.. and there was numerous updates tht popped up after removing windows 11 media player and the other item that was required in the instructions located here: http://support.creative.com/kb/ShowArticle.aspx?sid=16737 .
Hope this clears the air about upgrading the firmware to 2.0 so tht windows 7 can read your zen touch, sleek or other non supported creative-Tm hardware. I havnt finished upgrading yet because I Had so much on it that its taking me over 8 hours now just to sync my music with my computer so tht I wont lose the data when upgrading to firmware 2.x.xx
7/10/2011 3:16:30 PM • Creative... • Answered on Jul 10, 2011
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Creative Zen says Docked. I cannot turn it off

There maybe a software error with the programming of the player. Make sure it is not equiped with a hold button because that will also keep it from responding to the buttons. If the battery comes loose take it our and reconnect it to the computer and see if it recognize it. If it does recognize the player try to update the software.
5/12/2011 2:29:52 AM • Creative... • Answered on May 12, 2011
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My 16gb creative zen mx

how do i unlock my player
4/5/2011 9:24:12 AM • Creative... • Answered on Apr 05, 2011
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My creative Zen screen will only display firmaware

Try plugging it into your computer and updating it's firmware if possible. Or, if you know how, reset it to factory defaults and then re-update it.

( Resetting to factory defaults WILL erase all the music and media you have on it, but at least it may work again )

I hope this helps.
3/12/2011 7:50:02 PM • Creative... • Answered on Mar 12, 2011
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Wnt recognize video on sd

You have to use software to convert your files into WMV, AVI, Mpreg-1 or MPEG-2, at 320 × 240. WinFF which is open source software is good for converting videos to any format http://winff.org/html_new/
3/5/2011 5:53:14 PM • Creative... • Answered on Mar 05, 2011
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How do i get my zen mx to recognize video on sd

The video format support is pretty poor, you need to use the bundled software to convert the video to a format that the player can recognize. If this isn't working for you, you may have a bum device.
3/5/2011 4:27:30 PM • Creative... • Answered on Mar 05, 2011
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My creative zen mx 360 needs firmware software

Please get it here, then: www.nodevice.com/driver/category/MP3_Player.html
Jay, Fixya
2/10/2011 11:50:55 PM • Creative... • Answered on Feb 10, 2011
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When connecting my creative zen to any laptop or

I have the same problem, but I think that the installition CD is required for the computer to acknowledge the mp3 device.
12/26/2010 9:14:04 PM • Creative... • Answered on Dec 26, 2010
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