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How to fixya Creative Zen MX 16 GB MP3 Player
I realized my firmware was still 1.0. and tht it coudnt b upgraded to 2.x.xx till media player 10 was installed and media player 11 removed.before you do anything......back up all music on your zen touch
because the upgrade to 2.0.xx deletes everything on your mp3 player and sometimes the player wont be readable after uninstalling .......then you can do an auto update: http://support.creative.com/downloads/welcome.aspx?nDriverType=1#Manualselection
from the manual downloads page, I did.. and there was numerous updates tht popped up after removing windows 11 media player and the other item that was required in the instructions located here: http://support.creative.com/kb/ShowArticle.aspx?sid=16737
Hope this clears the air about upgrading the firmware to 2.0 so tht windows 7 can read your zen touch, sleek or other non supported creative-Tm hardware. I havnt finished upgrading yet because I Had so much on it that its taking me over 8 hours now just to sync my music with my computer so tht I wont lose the data when upgrading to firmware 2.x.xx
on Jul 10, 2011
Creative Zen says Docked. I cannot turn it off
There maybe a software error with the programming of the player. Make sure it is not equiped with a hold button because that will also keep it from responding to the buttons. If the battery comes loose take it our and reconnect it to the computer and see if it recognize it. If it does recognize the player try to update the software.
on May 12, 2011
My creative Zen screen will only display firmaware
Try plugging it into your computer and updating it's firmware if possible. Or, if you know how, reset it to factory defaults and then re-update it.
( Resetting to factory defaults WILL erase all the music and media you have on it, but at least it may work again )
I hope this helps.
on Mar 12, 2011
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