20 Most Recent
Questions & Answers
How do I delete songs from my crative zen mx mp3 player
You should beable to hook it to your computer and then go to my computer or it might just say computer and then click on the picture of your Mp3 and go to the file that says music and then delete all the ones you dont want
11/23/2011 7:50:19 PM •
on Nov 23, 2011
My Creative ZEN MX SE MP3 Player wont work.. i
i had the same problem what i did was, i used an old usb cord that i found that fit the device and i plugged it in to the computer and it turned on so i let it charge and it works now :)
10/8/2011 5:03:06 PM •
on Oct 08, 2011
How to fixya Creative Zen MX 16 GB MP3 Player
I realized my firmware was still 1.0. and tht it coudnt b upgraded to 2.x.xx till media player 10 was installed and media player 11 removed.before you do anything......back up all music on your zen touch
because the upgrade to 2.0.xx deletes everything on your mp3 player and sometimes the player wont be readable after uninstalling .......then you can do an auto update: http://support.creative.com/downloads/welcome.aspx?nDriverType=1#Manualselection
from the manual downloads page, I did.. and there was numerous updates tht popped up after removing windows 11 media player and the other item that was required in the instructions located here: http://support.creative.com/kb/ShowArticle.aspx?sid=16737
Hope this clears the air about upgrading the firmware to 2.0 so tht windows 7 can read your zen touch, sleek or other non supported creative-Tm hardware. I havnt finished upgrading yet because I Had so much on it that its taking me over 8 hours now just to sync my music with my computer so tht I wont lose the data when upgrading to firmware 2.x.xx
7/10/2011 3:16:30 PM •
on Jul 10, 2011
Creative Zen says Docked. I cannot turn it off
There maybe a software error with the programming of the player. Make sure it is not equiped with a hold button because that will also keep it from responding to the buttons. If the battery comes loose take it our and reconnect it to the computer and see if it recognize it. If it does recognize the player try to update the software.
5/12/2011 2:29:52 AM •
on May 12, 2011
My creative Zen screen will only display firmaware
Try plugging it into your computer and updating it's firmware if possible. Or, if you know how, reset it to factory defaults and then re-update it.
( Resetting to factory defaults WILL erase all the music and media you have on it, but at least it may work again )
I hope this helps.
3/12/2011 7:50:02 PM •
on Mar 12, 2011
How do i get my zen mx to recognize video on sd
The video format support is pretty poor, you need to use the bundled software to convert the video to a format that the player can recognize. If this isn't working for you, you may have a bum device.
3/5/2011 4:27:30 PM •
on Mar 05, 2011
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