Check the remote control for its infrared emission. Check it with fresh batteries. Check it by pressing all the keys. You can detect the presence of infra-red emission from the remote control, using a cell-phone camera. If you wish to get more details about how to check a remote control, please visit this site. One among the posts has details about it. In some cases, the remote control might need to clean.
http://remotesearch.blogspot.com/
Search the site by type in this key phrase "
how to test a remote control "in the "search box at the top right of the display window of the Homepage" to get the related post quickly.
https://youtu.be/wUpnETSm6_k
https://www.youtube.com/watch?v=jsSCNCW3IbQ [open and clean]
https://www.youtube.com/watch?v=Qp-l1uh-5gE [open and clean]
If you wish to buy its original remote control, contact the authorized service centre, or authorized dealer to your device brand. They can either give you a genuine remote control to your device, or can direct you, from where can you purchase a suitable one.
To select a proper universal remote control, you should know about the number of digits to its set-up codes. There are 3 digit, 4 digit, 5 digit, 2 digit and even single digit codes, to some brand devices. After confirming this, check the sites linked here. Both the sites have set-up code list and set-up procedure to many popular brand remote controls. Check which brand remote control has set-up code/s to your device brand, and buy that one according to availability. Brand name of the remote control isn't a matter, but it should have set-up codes in its code list, to the device brand you have.
Please note: Every new universal remote control will have set-up code list, and set-up procedure along with its pack. Never accept a remote control, that hasn't both of this. For more details about the set-up codes, visit the sites.
http://electro-medical.blogspot.com/
http://homenol.blogspot.com/
http://electrohelponline.blogspot.com/
http://remotesearch.blogspot.com/
Universal remote controls are available at most of the electronic spare part selling shops. Visit some on-line sites too, which deals with electronic spare parts.