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Questions & Answers
Dgb-900bc cleaned out completely still doesn't brew
You cleaned the chamber, but does it actually still turn? if the motor is broken of the grinder, it cant give you any coffee. If the unit is still spinning, set the grinding size to maximum. This will most likely let beans pass through easier. If both work, please show a picture of where the beans get caught.
on Jan 16, 2019
Teflon coating repair
with Teflon coatings there should be a warranty period so ask for a refund or replacement
IN consumer law there are words --of a reasonable expectation of service and most have 10 years or life time guarantees so just over 1 year is not an expected service life
on Dec 08, 2017
Have cuisinart ss10 coffee maker I have descaled with 2 gallons of white vinegar and the descale light won’t go out. How do I get it cleaned ?
I recently had the problem of the dreaded "de-scale" message coming up on my coffee maker. After descaling my coffee maker 3 times, the "de-scale" message wouldn't go away. I called the Customer Service number and was told to unplug the coffee maker for an hour and that should re-set the machine. I did that and still the de-scale message remained. Another phone call and another customer service representative and I was told to hold down the Hot Water and Rinse buttons together. I placed a large mug and hit the buttons. There was a good bit of water that came through but IT WORKED! The coffee maker is as clean as can be and working very well. I suggested to the Customer Service Representative that Cuisinart should include this in the instruction and troubleshooting section. But I doubt that will happen. Sad that the web site info is not updated. Wanted to share my experience so it might help others frustrated by this issue.
on Oct 24, 2020
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