20 Most Recent
True GDM-49FC Refrigerator Commercial Questions & Answers
Freezer is no longer keeping ice cream solid/frozen
Ice cream is usually kept at -10 degrees to stay firm. Need to check temperature. Look at condenser coil for cleaning. This is usually the most simple and common issue. If not making the desired temp, and the temperature control is set for that temp, and compressor run constant, it is a refrigeration issue. If compressor does not run constant, then a control issue.
Ihave a TRUE refrigerator at
You can order true parts online, gasket replacement can be tricky, be sure you warm up the gasket to remove any wrinkles from folding and shipping. Look at the existing gasket and how its going to come off, then decide weather you may want your service person to do it
Some of the refrigerators True
Hi,
If you check into it further I think you will find that the units are low on freon and the coils are froze up causing the leaks....
Turn them off let them defrost and then have the correct charge placed in the system.....
They will work well, and also save you money because they will run much less...
heatman101
Freezer not keeping things frozen
Ice cream requires a significantly lower freezing point than other foods. Keep it near the blowers or coils in most freezers and you'll be OK. Turn up the freezer a bit, and if it is all the way then move it away from the wall a bit more
hope this helps!
True tbb-3g fridge, left hand door sags, creates an air gap at the bottom of the frame where it meets the cooler, door lifts about 1/4 of an inch on the post
If the left-hand door of your True TBB-3G fridge is sagging and creating an air gap at the bottom of the frame where it meets the cooler, here are some steps you can take to fix the issue:
- Check the door hinges: Inspect the hinges on the door and the frame of the fridge. Look for any damage or wear that may be causing the door to sag. If the hinges are damaged, they may need to be replaced.
- Adjust the door hinges: If the hinges are in good condition, try adjusting them to see if this resolves the issue. Use a wrench to loosen the screws that hold the hinges in place, and then adjust the hinges up or down as needed to align the door with the frame. Tighten the screws back in place when you are finished.
- Check the door gasket: If the door gasket is worn or damaged, it may not be sealing properly and causing air gaps. Check the gasket for any damage or signs of wear, and replace it if necessary.
- Check the door closer: The door closer on the left-hand side may be damaged or worn, causing the door to sag. Inspect the closer and look for any signs of damage. If it is damaged, it may need to be replaced.
If none of these steps resolves the issue, you may need to contact a professional repair service to help diagnose and fix the problem.
2/28/2023 5:20:05 AM •
True...
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Answered
on Feb 28, 2023
One month old True T-23 not cooling to set temperature. Display is unlocked and set temp is 36 degrees but fridge is continually at 57 degrees
It's possible that the issue may be with the thermostat or the compressor. If the thermostat is not working properly, it may not be regulating the temperature correctly. Similarly, if the compressor is not working properly, it may not be able to cool the fridge down to the desired temperature. It's best to have a professional take a look and diagnose the issue. Another possible cause is the refrigerant levels, if the refrigerant is low this can cause the compressor not being able to cool the fridge properly and will need to be refilled by a professional.
1/29/2023 11:03:02 AM •
True...
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Answered
on Jan 29, 2023
Why does our Commercial True 3 door Freezer keeps tripping breaker?
The freezer door being open all night cause the compressor to run all night continuously trying to cool the unit down. This caused an increase in resistance and tripped the breaker. It may stabilise, but it may need a service call to fix the issue.
It may also be a lazy breaker and it is the breaker that needs swapping out. you can normally compare them against adjacent breaker, a lazy one feels soft and doesn't snap of Off when you move is slowly to the Off position. They also feel different when switching to On.
I have spent a 50 year career in catering and hospitality fighting fridges and freezers, electrics and plumbing. Now retired :>) Get this fixed by Easter because in my experience, it will break down on Saturday at 8:00pm!
4/7/2022 11:28:31 PM •
True...
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Answered
on Apr 07, 2022
My True TD 50 18 beer cooler does not cool beers
If you hear a clicking noise coming from the compressor there is about a 80% chance that the compressor is dead. But you'll have to call someone out to be sure. If the fan motor behind the grill is running (condenser fan) then the compressor should be running and vice versa. If the compressor is hot as a pistol and clicking and the fan motor is not working then it may cool down if you shut it off and you might just have a bad fan motor. With power turned off the condenser fan motor should freely spin. Compressor have a 5 year warranty from the manufacture not including labor and additional materials. Hope this helps.
1/11/2021 8:04:55 PM •
True...
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Answered
on Jan 11, 2021
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