20 Most Recent Fuji FinePix 2400 Zoom Digital Camera Questions & Answers


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries. Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo management program such as Picasa ( http://picasa.google.com ).

Fuji FinePix... • Answered on Jun 24, 2014


http://www.fujifilm.com/support/digital_cameras/software/#usbDrivers

One of the two drivers at the above address should work.

check out the other drivers at www.fujifilm.com for the finepix viewer, for instance.

http://www.fujifilm.com/support/digital_cameras/software/#viewer

Fuji FinePix... • Answered on Aug 10, 2010


Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Fuji FinePix... • Answered on Aug 09, 2010


Best way...use a card reader to download to a folder you create on your desktop.

Fuji FinePix... • Answered on Apr 17, 2010


Not sure with WIN7 but, when connected and camera on, can you go to My computer and see the camera or an extra drive ?

If so click on and try and open the drive, if you're still cooking on gas try copy/past to a folder on you pc.

Fuji FinePix... • Answered on Mar 07, 2010


I was just out yesterday taking pictures in very hazy conditions, and some of my shots were facing south at about noon. I was actually expecting the sky to be overexposed, so I took two pictures of everything, one on auto, and one on manual with the exposure set to -0.6. Well, it turned out that even the ones on Auto were dark, so the ones on the manual settings were even worse! As it turns out, I had the same problem you had, and should have boosted the exposure. Reading the manual, it does say that you should use positive compensation for very bright scenes or pictures of mostly sky. Try it next time and see how that works. I'm new to this too, but I'll get the hang of it sooner or later... ;)

Fuji FinePix... • Answered on Sep 04, 2005


contact fuji for software upgrades i would think u could try windows explorer(not IE) and copy and paste

Fuji FinePix... • Answered on Sep 04, 2005


Check available memory as above. If your Mac is Power Mac 7500, 8500, 9500 and OS is system 7.5.2, you need a patch (serial DMA) or upgrade to the latest version of the OS. Also, we recommend you use the latest version of OS for all other Macs.

Fuji FinePix... • Answered on Aug 30, 2005


Check available memory as above. If your Mac is Power Mac 7500, 8500, 9500 and OS is system 7.5.2, you need a patch (serial DMA) or upgrade to the latest version of the OS. Also, we recommend you use the latest version of OS for all other Macs.

Fuji FinePix... • Answered on Aug 30, 2005


The PC-AD can only be used with 5V SmartMedia. The PC-AD2 is compatible with SmartMedia of 3.3V/5V, 2MB to 8MB. The PC-AD3 is compatible with SmartMedia of 3.3V/5V, 2MB to 32MB.

Fuji FinePix... • Answered on Aug 30, 2005


One recharging will last for about 80 shots when the flash is used half the time and the LCD Monitor is turned on, and about 200 shots when the flash is used half the time and the LCD Monitor is turned off.

Fuji FinePix... • Answered on Aug 30, 2005


To make an image file smaller for e-mail transmission, change the image file size in "Exif Viewer" or "FinePixViewer". Changing the size of an image file 1. Start up the Viewer and select the folder containing the image you wish to send. 2. Double-click the thumbnail for the image file you want to resize to open the image in its own full-size window. 3. Select "Image size" in the "Image" menu. 4. Set "%" as the "Unit" used for file size display. Then enter a value lower than 100 as the "Width" or "Height" and click the [OK] button. 5. Select "Save as" in the "File" menu to save the image. (You can also reduce the image file size by lowering the quality in "Save as type".)

Fuji FinePix... • Answered on Aug 30, 2005


To make an image file smaller for e-mail transmission, change the image file size in "Exif Viewer" or "FinePixViewer". Changing the size of an image file 1. Start up the Viewer and select the folder containing the image you wish to send. 2. Double-click the thumbnail for the image file you want to resize to open the image in its own full-size window. 3. Select "Image size" in the "Image" menu. 4. Set "%" as the "Unit" used for file size display. Then enter a value lower than 100 as the "Width" or "Height" and click the [OK] button. 5. Select "Save as" in the "File" menu to save the image. (You can also reduce the image file size by lowering the quality in "Save as type".)

Fuji FinePix... • Answered on Aug 30, 2005


To make an image file smaller for e-mail transmission, change the image file size in "Exif Viewer" or "FinePixViewer". Changing the size of an image file 1. Start up the Viewer and select the folder containing the image you wish to send. 2. Double-click the thumbnail for the image file you want to resize to open the image in its own full-size window. 3. Select "Image size" in the "Image" menu. 4. Set "%" as the "Unit" used for file size display. Then enter a value lower than 100 as the "Width" or "Height" and click the [OK] button. 5. Select "Save as" in the "File" menu to save the image. (You can also reduce the image file size by lowering the quality in "Save as type".)

Fuji FinePix... • Answered on Aug 30, 2005


If the images on a SmartMedia or xD-Picture Card fail to appear when the camera is connected to a Windows PC, one of the situations listed below may apply. 1. There may be a problem with the SmartMedia or xD-Picture Card. Check that the images can be viewed on the digital camera. If the images cannot be viewed on the digital camera, gently wipe the gold colored contact area on the SmartMedia or xD-Picture Card with a soft cloth and then check again. 2. "PC Camera" may be selected as the USB setting on the digital camera. Change the USB setting to DSC or select DSC in USB MODE. * This only applies to models with a USB Setting or USB MODE option in the SETUP screen. 3. Does the LCD monitor on the digital camera show that the USB connection is active (USB, DSC or a USB symbol with an arrow is shown on the LCD monitor)? If not, the digital camera and PC may not be connected correctly. Check the items listed below. a) Restart the PC and reconnect the USB cable. b) If the PC has multiple USB ports, connect the cable to a different USB port. If steps a) and b) have both been tried and there is still no USB connection indicator displayed on the LCD monitor, there may be a problem with the digital camera or USB cable. Contact an authorized Fujifilm service center and ask them to check the digital camera together with the USB cable. Refer to the Digital Equipment Repair page for information such as the procedure for requesting checks and the locations of authorized Fujifilm service outlets. 4. The USB driver may not be installed correctly. Download the USB driver from the Fujifilm general downloads web page and re-install the driver. 5. The card may not be recognized correctly if the camera is connected to an added USB interface board or via a USB hub. Always use a factory installed USB port and connect the camera directly to the USB port on the PC.

Fuji FinePix... • Answered on Aug 30, 2005


If the removable disk does not appear when you open "My Computer" in Windows, it is possible that the USB drivers are not installed correctly. Update to the latest version of FinePix Viewer (including the USB drivers). To update FinePix Viewer, you must have the software from the CD-ROM bundled with the product (Utilities for FinePix) already installed. As an alternative method to updating the software, you can also reinstall the USB drivers. The USB drivers can be reinstalled by installing the software from the CD-ROM again. If the removable disk is still not displayed after the above measures have been taken, check the following: Windows system checks 1. You should be using Windows 98, Windows 98SE, Windows ME, Windows 2000 or Windows XP. 2. The Windows XP USB drivers are supported as standard system drivers but are only compatible with Software for FinePix versions 2.0 or later. If you are using an earlier version of the CD-ROM, an update to FinePix Viewer is required. 3. The software cannot be installed properly from "Scanners and Cameras" in the Control Panel. Digital camera checks 1. Check that the digital camera can play back images on its LCD monitor. 2. On digital cameras with the PC Camera function, select "DSC" as the USB setting. (Refer to the Owner's Manual for your camera for information on specifying the camera settings.)

Fuji FinePix... • Answered on Aug 30, 2005


Use the procedure below to search for digital camera image files saved on a PC. 1. In the "Start" menu on the desktop, open "Find" -> "Files or Folders". 2. In the "Names & Locations" window, enter the image file name in the "Named" field. Enter "DSCF" as the file name if you have not renamed the file. If you changed the file name, enter the new file name. 3. In "Look in" select the hard disk and then click the [Find Now] button to begin the search. The files found are listed in the search result. Check the results for the desired files. 4. If the desired files are not in the search results, the image files were not saved. --Saving Image Files-- - Downloading images from FinePixViewer or Exif Viewer: 1. Connect the digital camera to the PC. The "Viewer" window opens and the images are displayed as thumbnails. 2. Click "Select All" in the "Edit" menu. 3. All the images are selected (indicated by a pink frame). With the left-hand mouse button held down, move (drag) the images to the folder in which you want to save them and then release the button (drop). - Saving images from a removable disk: Connect the digital camera to the PC. When the Viewer automatically starts up, click the Close ([X]) button to close the Viewer window. Then open the "My Computer" -> "Removable disk" -> "DCIM" -> "100_FUJI" folder and select "Select All" in the "Edit" menu. Then select "Copy" in the "Edit" menu; open the folder in which you want to save the images, and select "Paste" in the "Edit" menu. All the selected images are copied and saved in the folder. You can also copy the images by selecting the entire "100_FUJI" folder.

Fuji FinePix... • Answered on Aug 30, 2005

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