20 Most Recent Philips HDD120 MP3 Player Questions & Answers

I'm a bit late to the party here but the solution is to right click the shortcut to the Philips DMM and run as an Administrator. It all works fine if you do.

Philips HDD120... • Answered on Nov 12, 2011

According to Philips:
The player does not support Windows 7.

It is because the player was designed before the release of newer technologies such as Windows 7. Given the technological design, a driver for making the player to support Window 7 is not possible.

The player supports Windows 2000, XP and Vista.

Philips HDD120... • Answered on May 11, 2011

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Philips HDD120... • Answered on May 31, 2010

If your using a music sharing website like Limewire, Utorrent, or anything else it may be a bad file and you device can't open it.

Philips HDD120... • Answered on Mar 14, 2010

nothing showing on player after transfer

Philips HDD120... • Answered on Jan 12, 2010


Product selector site for the HDD120:

For support on the matching model:
1. Enter your country in the top right.
2. Enter the exact Model Number on the left.
When more devices show up, select your model from the list.

Use next information and guide to get the player connected:

Download link for the GoGear device detection:
http://www.p4c.philips.com/cgi-bin/dcbint/get?url=/sca/sca/060214/060214143352_10792.zip&ofn="Detect Philips GoGear Device_v3.zip"

Need more help ? Just post a comment.

Philips HDD120... • Answered on Dec 05, 2009

Look here.But it has a more then one MP3 Player HDD120

Philips HDD120... • Answered on Oct 30, 2009

Turn off CPU, Unplug Power cable, And all usb devices, let it sit for about 20mins. Plug it all back in. Turn on the CPU!

Philips HDD120... • Answered on Aug 12, 2009

Pressupper forward button and Volume up button in the same time and hold it for 5 second. Power it on and it should work

Philips HDD120... • Answered on Apr 07, 2009

Try downloading updated software from philips.co.uk.You may need to specify what pc operating system you are using.ie windows xp, 98, 2000 etc

Philips HDD120... • Answered on Mar 22, 2009

Install and run the DMM software from the product CD.

Repair the player using the DMM software.


Philips HDD120... • Answered on Mar 22, 2009

Repair the GoGear - warning: this will delete all files from your player.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

-Tha Mp3 Doctor

Philips HDD120... • Answered on Mar 14, 2009

Take batteries out and let reset. Give aleast 1 hour

Philips HDD120... • Answered on Dec 28, 2008

i think battery is disconected inside unit, or battery is very dead. open up unit and look / test battery for life. or replacebattery

Philips HDD120... • Answered on Nov 06, 2008

hiya!! i have one of these pesky things. it has a mind of its own!! u need to reset it by pressing "previous track" and "volume up" buttons (in that order). screen should go blank, then turn on as normal. also i would recommend updating firmware to version 6.6 at www. phillips support

Philips HDD120... • Answered on Oct 22, 2008

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