20 Most Recent Philips 60PW9383 60" Rear Projection Television Questions & Answers

Thats not dust its the CRT coolant needing replacement. You will notice that the blue and green look the worse which is indicating the CRT coolant needs replacement. If you need further assistance let me know and I will assist

Your TV most likely has one of two possible problems.

Problem #1: Convergence Chip Failure ( common problem )

Here are some of the most common symptoms and example photos of a convergence problem

• Screen looks 3D
• Colors don't line up
• One or more colors can't be adjusted when using the convergence menu.
• Screen is bowed or warped.

Here is a quick test....

Using your original remote go-to the tv settings then goto the convergence section.

Try to adjust the red and then the blue convergence.



You should be able to move them up, down, left, and right.

If you can't move them in all directions your convergence chips are bad and should be replaced. This is a common problem.

Solution #1

You need to replace the convergence chips and convergence resistors. Check the site www.TvRepairKits.com. They have put together a kits for most models. If you don't see a kit for your set send them a quick note and they will put one together for you. Their kits include a photo instruction guide, original OEM Sanyo STK chips, convergence resistors, pico fuses, etc.


Problem #2 CRT Fluid is Cloudy

Projection TV tubes have a liquid coolant that is used to keep them from overheating. After many years the coolant in the blue and green tubes will become cloudy and cause the screen to look dull, red/orange, etc. You may even see halos around images.

Picture of a set that needs the fluid changed.


TV set after fluid change



Solution #2


What you will need to do is replace the coolant and clean the crt. You can get a repair kit from www.TvRepairKits.com that includes replacement coolant, photos. instructions, etc

Thats the classis sign that the CRT coolant needs replacement to restore the picture quality. You can get the Phillips CRT coolant kit from www.tvrepairworld.com which contains the coolant for the three CRTs plus the CD with instructions.

Projection TV sets have two very common problems listed below.

Problem #1) Convergence


These sets need to have all three colors - RED - BLUE - GREEN - lined up correctly on the screen in order for the picture to look normal. This is called convergence.

When its out of alignment the video will look 3-D, wavy, distorted, etc. Most of the time you just need to adjust your convergence in the menu. If you cannot adjust it in the menu - then your convergence is broken and needs to be repaired. Convergence problems are very common on all Projection TV sets including Sony, Samsung,JVC,Philip Magnavox,Panasonic,Akai,Pioneer, Hitachi,Mitsubishi,Zenith and others.
You can get more information and a DIY convergenece repair kit with instructions from the link below.

Here are some of the most common problems with these sets...

*Screen Looks 3-D
*Colors wont align
*Screen may look distorted or warped
*No Audio/Video - TV Shuts down - May also make a constant chirping sound

Problem #2 - Another common problem is dull or washed out video.

Your set may have one or more of the following symptoms....

*Dull looking picture
*White looking picture
*Halos around objects
*Red/Orange looking picture

You can see some more examples and find a fix using this link on Fixya http://www.fixya.com/support/r2861467-solution_video_looking_whiteish_dull

Sound with no picture on this model is typically the HVG/Flyback.

Remove the cover on the back of the tv. Look for swollen or leaking capacitors. They kinda look like batteries. If they are bulging or leaking then that is your problem. You will have to de-solder the old ones off. Then solder the new capacitors onto the circuit board. Capacitors will cost about 20 dollars and installing them isn't that hard to do. It will fix your tv 99% of the time. So it is worth a try!

I'm assuming that you have checked that the sound is not muted. To confirm that a reset to factory settings is the next procedure: Menu - Setup - General - Factory settings. If you don't see/hear any modifications then it's a hardware defect, not something with the settings.
This happens when the tv thinks that the headphones are used. Simple test to confirm that: plug in a pair of speakers and see if you get the sound on them. If you get and the situation doesn't changes when you unplug them then this is a mechanical defect: the small switch inside the headphone jack is faulty and keeps signaling that the headphones are plugged in when they are not.
The only way to fix that is to replace the jack, which involves a very delicate soldering procedure , one that only a good repairman can do - you must call one.

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Best advice here https://www.fixya.com/support/r29872378-universal_remotes_no_facsimile_remote So many codes, good luck with that :>)

3-Digit Codes

• 856
• 734
• 837

4-Digit Codes

• 2113
• 3175
• 0816

5-Digit Codes

• 33279
• 72303
• 32113
• 23175
• 33175
• 42113
• 31957
• 43175

iLive remotes https://www.google.com/search?q=iLive+Sound+Bar+replacement+remote ..

yes i need software upgrade APPLICATION

In order to pair your RMT-D197A remote to your Philips TV, follow these steps: 1. Power on the TV with the remote. 2. Press and hold the Setup button on the remote until the red LED light blinks twice. 3. Input the four-digit code that corresponds to your brand of TV on the remote. This should be found on the enclosed code list. 4. Release the Setup button. If the code is correct, the red LED light will blink twice. 5. Aim the remote at the TV and press the Volume Up button. If the TV responds, the remote is paired correctly.

The code you need to program your Philips TV using the Sony RMT-D197A is: 741

Just to be clear, we are FIXYA, we aren't Philips, we just have a category for handy filing. The software isn't available online, just drivers. You would have to contact Philips direct. https://www.google.com/search?q=Philips+lifeview+software ..

This sounds like a panel issue Sarah, if this is the case the set isn't repairable.

if new return it

The EEPROM has lost it's boot log, replace the main board and the set should work

The ribbon cable is either loose or dirty.There could be a problem with the HDMI connections.