20 Most Recent Sanyo DWM400 DVD Player Questions & Answers

If the RS remote is universal, you can use its CODE SEARCH (or equivalent) feature to find something that will work. If a search through all codes stored in the remote fails, you may have to try a different universal remote. All universal remotes do not store all possible codes.

Sanyo DWM400 DVD... | Answered on Jan 06, 2016

Buy a commercial "cleaning-kit", and follow the instructions.

Sanyo DWM400 DVD... | Answered on Feb 14, 2015

It is broken. It would be MUCH cheaper to REPLACE it than to try to get a qualified technician to TRY to repair it.

Sanyo DWM400 DVD... | Answered on Feb 14, 2015

Have you tried unplugging the player, waiting a few seconds and then plugging it back in? Sometimes that works.

Sanyo DWM400 DVD... | Answered on Dec 21, 2014

Click this link to download required manual copy.
Hope this will help.

Sanyo DWM400 DVD... | Answered on Sep 20, 2011

If you have put a dvd disk in your dvd player, and it says "no disc" then try cleaning it with a dvd cleaning disk. It could be that the eye of your dvd player is dirty. You can get a dvd cleaner at any department store.

If you have put a dvd disk in your dvd player and its a home made or "burnt" disk and your player says "no disc", it usually means that the disk is the wrong format to be played on your dvd player. Try another disk.

If you have not put any disk in your dvd player, and it says "no disc" its just telling you that there is no dvd inserted for it to play.

Sanyo DWM400 DVD... | Answered on Jul 13, 2011

Might have a loose or broken plastic parts or a spinning motor is missing the gears of the machine device.Tries take the device hold it tight lift it over ur head shakes it a few times.That the easiest way to fixed grinding noises.

Sanyo DWM400 DVD... | Answered on Mar 16, 2011

If you have HD TV it is best to hook up the DVD player separately.

The easiest way to connect your DVD player with your TV, is to find the cable going from the receiver to the TV and disconnect it from the TV.
Connect this cable to the back of the DVD player where it says "in" or "input".
Next take another cable and connect it from the DVD player output to the TV. Once you've done this make sure your TV set is tuned to the proper input or source. Your DVD's should play when the receiver is off, however, you'll probably need your DVD player on to get the DISH signal.

Daniel Busa
DISH Network Customer Service

Sanyo DWM400 DVD... | Answered on Mar 07, 2011

Dear mgunwall, If dust particles are sticking to the DVD surface, use a piece of soft cloth to wipe off the dust. To hold the DVD, insert a finger or thumb inside the center hole of the DVD or handle it by the edges but never touch the shiny surface. If the DVD surface feels sticky or greasy, mix some baby shampoo in lukewarm water and use cotton or soft cloth to gently rub the DVD surface with this solution. Make sure the DVD is completely dry (no water drops) before putting it back in the player. If you notice a scratch on the surface of a CD or DVD, I would suggest that you immediately make a copy of the disc (if it's not copyrighted). If none of the above work, try cleaning the lens of the DVD player by using a CD laser lens clear CD like this: http://www.comparestoreprices.co.uk/images/ha/hama-cd-and-dvd-laser-lens-cleaning-disc--ref-11434.jpg
Good luck!

Sanyo DWM400 DVD... | Answered on Mar 01, 2011


Try disconnecting power. Connect back and then turn the DVD on by using the button in the player (not the remote) while at the same time you keep pressing repeatedly the eject button on the player. You will need to keep pressing eject until the unit start loading the disk.

If that does not work, then the DVD must be disassembled undoing the screws holding the top cover in the chassis.Once disassembled there is usually a disk stuck inside the drive or a mechanical issue. The disk tray motor rarely fails.

Here the service manual showing disassembling and repair procedures:sanyo_dwm400 .pdf

Do not disassemble the player unless you have repair experience. Before proceeding check warranty status.Call Sanyo if you want to book a repair:SANYO :: Contact.



Sanyo DWM400 DVD... | Answered on Feb 04, 2011

The processor is locked up in it and if you unplug the unit from the wall for 40Min., it will reset back to normal.

Sanyo DWM400 DVD... | Answered on Jan 31, 2011

Try pressing repeatedly the eject button while you turn on the unit. If it does not work
then it is a mechanically problem in your player.

You need to open the dvd player manually .

The rubber thread which should be connected to the motor inside the DVD player might have moved from its place.
You need to place the rubber thread to proper place.
If you still face the problem then you need to replace spindle motor.

Hope this helps.


Sanyo DWM400 DVD... | Answered on Jan 31, 2011

Its probably becouse the laser that reads the DVD is dirty or damaged. I had the same problem with my DVD player. I bought a DVD laser cleaning disc ( it looks just like s DVD movie, but has a little brush on it), played the disc and the problem was gone.

Sanyo DWM400 DVD... | Answered on Jan 21, 2011

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