20 Most Recent DISH Network 625 Duo DVR Receiver (Remanufactured) Questions & Answers

Hi there, Tim!

It's possible the dish may need to be repointed. Try running a check switch test. Go to Menu > System Setup (6) > Installation (1) > Point Dish (1) > Check Switch > Test. This will provide more info on the satellite signal.

If you have run that test and the problem continues I would need to see about getting a tech out. If so, you can send me an email at [email protected] for further assistance!

Tommy Faust
DISH Social Media Representative

DISH Network 625... | Answered on Sep 15, 2013

Hi, I would be happy to help! Can you please send me more information on what the issue is? Thanks!

Cheri Torres Social Media Representative DISH L.L.C. [email protected]

DISH Network 625... | Answered on Nov 20, 2012

Baba Ra,

We can definitely check this out! I hope it has been resolved by now. If it hasn't, please check the batteries and make sure they're good. If they are, try re-programming the remote. I have included the steps below for that!

Addressing Remote to Receiver:

1.) Go to System Info screen.
2.) Hold down the SAT button until all mode lights light up.
3.) Enter a number between 1 and 15 using the numeric keypad on the remote.
4.) Press the pound (#) button.
5.) Once the SAT button blinks three times, press record.
6.) Test remote and see if it works.

If the problem continues, make sure there are no sources of interference like lights or heat near the receiver. If it continues after, then we will need to send a replacement remote. You can reach me here or at [email protected] for further assistance!

Tommy Faust
DISH Social Media Representative

DISH Network 625... | Answered on Aug 24, 2012

If your DISH remote is programmed to operate your TV, you can press the TV button at the top of the remote and release it. On the number pad, press the number 3. If you get a picture, press the SAT button on release it. You can now operate your satellite receiver.

If you don't get a picture, use the TV remote to place the TV on channel 3 or you can use the channel button on your TV.

DISH Network 625... | Answered on Aug 20, 2011

Hey there, Cheri Torres with DISH network Customer Service here. I came across your post recently and wanted to help. We have a few different codes for each of our different models of remotes. The model number of the remote will be located on the back of the remote on the top usually a 2 to 3 digit number with a decimal point. I will list here for you the more popular models of remotes as well as the instructions for addressing your remote to your TV. I hope you find this information useful and if you have any further question or concerns feel free to reach me at [email protected]

Remote codes for Vizio TVs.
3.0, 3.1, 3.2, 3.4 IR remotes - 505, 671, 627, 520 and 766
5.0, 5.2, 5.3, 5.4 IR remotes - 627, 505, 506, 457, 111, 520 and 766
4.0 and 4.4 IR/UHF remotes - 505, 627, 555 and 766
6.0, 6.2, 6.3, 6.4 IR/UHF remotes - 627, 505, 678, 825 and 520
20.0 IR and 21.0 IR/UHF remotes - 505, 598, 502 and 627

Instructions for address the remote to the TV.
  1. Turn the Television On.
  2. Press and hold the TV Mode button until all the mode buttons light up red.
  3. Enter the three-digit code using the buttons on the number pad.
  4. Press the pound(#) button.
    Note: The LED will flash three times.
  5. Test functionality with the TV.
  6. Return to Step 2 if the remote is not able to turn the TV On/Off, change the volume and mute the television.

DISH Network 625... | Answered on May 10, 2011

Hi csmith744my name is Mike Houston of DISH Network. With the blue screen there are acouple of things it could be, you will want to make sure the TV is on channel 3if it is connected by COAX cable. If it is on an input channel it will be theRCA connections, they are Red, White and Yellow. If you are using a RCA cableyour TV will be on either input 1 or 2 or component 1 or 2 I will send you ourlink to help with these steps. http://www.dishnetwork.com/SupportSection/bbs-screen

DISH Network 625... | Answered on Feb 03, 2011

Hey there! This issue is usually caused by the tv being on the incorrect channel. Depending on what tv you are at, here are some steps to try. At tv2, the tv will need to be on 60 or 73. At tv1, the channel is 3 or 4, and may need to be on an input. Usually video1 or 2, etc... If this does not work, try to unplug the receiver from the power source for about 10 seconds. Hope this helps!

Becki Barned
DISH Network Customer Service

DISH Network 625... | Answered on Jan 14, 2011

The most common way is unplug the power cable for 5 minutes.

DISH Network... | Answered on Jul 07, 2014


Home Security | Answered on Jun 10, 2020

You can also reset their password to "1234" or click "Forgot your Password" to have their password emailed to them (the Email field for the user ID is the email address used for this password reminder). In addition, the Account field displays each user's assigned account number.

Home Security | Answered on May 30, 2020

To reset password of your CCTV DVR press and hold the ENTER button for 15 to 30 second until the DVR restart's. After the restart you DVR default wizard will come up the same way like if you are setting up the DVR for the first time.

Home Security | Answered on May 29, 2020

The two types of cables used for the installation of Security Cameras and Digital Video Recorders (DVRs) are Plug and Play Cables (PnP) and RG59 Coax Siamese cable.

Home Security | Answered on May 16, 2020

Pasward loked how to open

Home Security | Answered on May 09, 2020

Press and hold the enter button on the DVR for 15 to 30. Everything will go back to same settings. Default password will be either 888888 or 666666. User name is Admin

Home Security | Answered on May 06, 2020

I need help to fix my safety box I need a # to call my email is [email protected]
Some people damaged my box how much it will cost me?

Home Security | Answered on Apr 24, 2020



Home Security | Answered on Apr 18, 2020

Not finding what you are looking for?
DISH Network 625 Duo DVR Receiver (Remanufactured) Logo

Popular Tags

11 questions posted

Ask a Question

Usually answered in minutes!

Top DISH Network Home Security Experts

Brad Brown

Level 3 Expert

18378 Answers


Level 3 Expert

85239 Answers

Tom Chichester

Level 3 Expert

55741 Answers

Are you a DISH Network Home Security Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

DISH Network Home Security

  • DISH Network Home Security

Most Popular Question

tv1 ir remote stopped communicating 625

  • Home Security