20 Most Recent Coby MP836 MP3 Player Questions & Answers

Welcome to Fixya. It seems that the firmware got corrupted. Can you check if the computer still detect the player when it is connected, If you can still access the files inside the player? You can check if there is a reset button at the back or at the side of the player try pressing it see it the player will still works.
Please let me know what happen. Thanks

Coby MP836 MP3... | Answered on May 24, 2011

Here is the information from the Coby website for repairs. You will need to call them the find about about repair service.

Toll-free: 800-727-3592 (8:30AM to 9:00PM on weekdays, 9:00AM to 5:30PM on weekends)

Coby MP836 MP3... | Answered on Apr 18, 2011

If its frozen on 'Please Wait', you have to upgrade your firmware. Here is a link for the download:


Here are the instructions:


Coby MP836 MP3... | Answered on Jun 04, 2010

bring it to the trailing edge in bells corners.

Coby MP836 MP3... | Answered on Apr 27, 2010

Unfortunately itunes only works for apple ipods. If the Media Player shows up on the desktop and discover where the music files should be dropped then he should be able to go to his user folder and then the music folder and then the iTunes Music Library and then be able to drag and drop his required music onto the player. Sounds a bit of a fiddle but a final piece of advice try it with one folder or even one music file and then see if it works.

Coby MP836 MP3... | Answered on Jan 05, 2010

return it , dont fight with it theyll get u another one and you can use the new one........

Coby MP836 MP3... | Answered on Dec 26, 2009

Try resetting the device it?s usually a small pinhole on the back or side of the device try holding that in for about 10 seconds. IF THIS DOES NOT WORK TRY THIS: Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the Coby's website. Make sure that you back your music up first because when you do this you are setting it back to factory settings.

Coby MP836 MP3... | Answered on Oct 05, 2009

I had the same problem with my Coby MP822-4G when plugged into the USB2 hub on my monitor. Coby tech support suggested using one of the USB2 ports at the rear of my computer. I had to explore the USB2 ports to find one that allowed the computer to recognize the drive. I suggest plugging your cable directly into the computer and not use a USB hub at first.

Coby MP836 MP3... | Answered on Sep 05, 2009

Hi stetsoncowgi...

Downloading Music to MP3 Player

1...You must download and install Windows Media Player 11 on your computer.
NOTE...Some older MP3 players will not work with Windows Media Player 11 or Windows 7 with Windows Media Player 11.
If this happens to you, then you will have to uninstall Windows Media Player 11 and install Windows Media Player 10.
2...After you have downloaded and installed Media Player on your computer.
3...Open Media Player on your computer.
4...Install all your music into Media Player that you want to install on your MP3 player.
5...Plug in your MP3 player to the computer using your Data/Sync cord, be sure that Windows Media Player is on.
6...Media player should recognize the MP3 player and sync with it.
7...After it is sync'ed with the computer,you can add the music you have installed into Windows Media Player to your MP3 Player.
Please take time to rate me

Coby Audio... | Answered on Apr 21, 2020

Ever use ANY blu tooth apps? I would suggest either learning how to. Or updating your device.

Coby Audio... | Answered on Dec 26, 2019

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