20 Most Recent Western Digital 1TB My Passport Essential SE USB 3.0 Portable External, WDBACX0010BBKSN USB 2.0 Hard Drive - Page 2 Questions & Answers

click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red xright click to reinstall drivers or

if you can see your usb but its not workingports(com&lpt)right click update driver

if this fails to fix the problem

check usb leads for secure dust free seating

sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable

just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems hope this helps

you could use a multimetre to check the PSU to make sure you are getting the correct amount of current if the PSU's fan is not working the PSU is faulty

click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red xright click to reinstall drivers or

if you can see your usb but its not workingports(com&lpt)right click update driver

sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable

just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems

if this fails to fix the problem you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap hope this helps

what is occuring for you to ask if you need to format click start control panel administrative tools computer management disk management right click on your drive select properties click tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now start or you might tick one box then return after its finished the first repair then return and tick the second box you should not do anything while the chkdsk utility is in progress any input may damage this drive I found that you get best results by ticking one box then returning after it has finished then tick the other box hope this helps you

My understanding is that after 5 failed attempts at keying the password, the WD locks the drive. YOu then have to go through a power on sequence which gives you another 5 attempts at putting the password in. After that you have to reformat the drive and lose all the data if you want to use the drive.

It is very likely the hard drive is locked to the application that was transferring the file from laptop to the hard drive.

Try to follow some of the steps in the unlock drive section of this webpage.

There is a WD utility that controls the drive setup. One thing it controls is the sleep time. This sounds like what you are seeing. I know the default sleep or hibernate time is annoyingly short. All you need to do is run the utility look for the sleep time and change it to a much longer period. I don't think it can actually be disabled but you can set it to an hour or so.

3 beeps its searching for a connected device

click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seatedif this fails to fix the problem you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap hope this helps you

not at all but it means its about to die so buy a new one and backup your stuff slowly then keep it

Hi there. Here are some solutions you could try 1. Try connecting it with a different USB cable as the present one may be faulty. 2. If you can open the casing, do so to confirm if there is a loose connection. 3. You can try this great application tool from Seagate called Sea Tool. You will need to download and install on your computer. This tool examines you hard drive and lets you know if it is totally damaged. You can download it here. SEATOOL

The first thing to do is determine the condition of your 1TB drive. You can check if there are problems with the drive using the free trial version of http://www.hdtune.com/

If it checks out ok then you can try to recover your data with Recuva it's free http://www.piriform.com/recuva

Or if you need data recovery help this a good choice for low cost and fast data recovery. All data recovery work is performed remotely over the Internet from a boot cd that you download and the best part is they just ask for donations if you are happy with the results: http://FreeDataRecovery.us

From your description it appears that your drive is failing, possibly due to bad sectors. You can check if there are problems with the drive using the free trial version of http://www.hdtune.com/

If it checks out ok then you can try to recover your lost partition with Testdisk its free http://www.cgsecurity.org/wiki/TestDisk

Or if you need data recovery help this a good choice for low cost and fast data recovery. All data recovery work is performed by an experienced tech remotely over the Internet from a boot cd that you download and the best part is they just ask for donations: http://FreeDataRecovery.us

For that you need change some registry keys and delete upper and lower filter with below method. First make sure usb cable connected to harddrive is working fine. Try it in different usb ports. Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers. then check. Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318} And remove upper filter and lower filter.Then restart computer then check. Also locate the below key and make sure it's value is 3 not 4. HKLM\system\currentcontrolset\services\usbstor make sure start value is 3 not 4. Let me know if you need further assistance. Thanks for using FixYa

First make sure usb cable connected to harddrive is working fine. try it in different usb ports. Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers. then check. Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318} And remove upper filter and lower filter.Then restart computer then check. Also locate the below key and make sure it's value is 3 not 4. HKLM\system\currentcontrolset\services\usbstor make sure start value is 3 not 4. Let me know if you need further assistance. Thanks for using FixYa

Hi Ray,

According to the Western Digital support page the drive will need reformatting for use with MacOS X Leopard (10.5). The relevant page is here http://wdc.custhelp.com/app/answers/detail/search/1/a_id/5730#

There is a direct link to the WD Mac update here http://community.wdc.com/t5/News-Announcements/Software-Update-Mac-WD-SmartWare-Updater-Version-1-3-3-8-6-14-11/m-p/206306#M181

Maurice
Wellington NZ

What exactly is the problem?

Please check your USB ports and make sure that there is no shorting or over current.Usually external Hard drives gets fused under the above circumstances.Please check on other USB ports or another PC.If it doesn't responds please contact your nearest service center and ask them for a data recovery.It won't come under the warranty claim if the damage is severe.