20 Most Recent Creative Labs Zen Touch MP3 Player - Page 9 Questions & Answers

Either let it die or take the battery out of it and put it back in.

You can get the MP3 Zen touch replacement batteries here - Zen touch battery

here it is

http://www.nodevice.com/driver/ZEN_Touch/get34391.html

you can buy a charger at walmart for 15 dollars that hooks to all kinds of mp3 players (including the zen, which I use it for) and it charges in the car.

mozaic uses MJPEG, which are large files using high bitrate. You can also download a video converter which will convert any video format into the one your player needs. It is called the Creative Zen Video Converter, You can buy it, or try dl a free version from here
http://www.softforall.com/Multimedia/VideoConverters/Aiseesoft_Creative_Zen_Video_Converter01090878_download.htm
Click Download Link 1

Find the reset button and press it in. It is usually a small hole on the bottom or the side of the player. A straightened out paperclip should do the job.

Update the drivers and also sync device with media player

Maybe try using a wall charger?

when my zen buttons stopped working all i did was just tap (not to soft or to hard) it on the side of my desk on the side of the zen on the volume side.

i think the problem is when people are dropping them its moving bits inside.

all you have to do is download mediamonkey and u should be fine! download.com btw and site to get any song u want is 4shared.com

not limewire........plug device up to pc (go to my computer) open the new icon (drive) find the folder you have the videos in , open it, now click and drag to your device while in my computer...you can also download musical vdeo (same as downloading music) using limewire (gives you a choice what type of file are you looking for audio,video,software etc....................) have fun enjoy

http://support.creative.com/Products/Products.aspx?catid=213

You can downlaod form ware update from here.

http://support.creative.com/products/productdetails.aspx?catid=213&subcatid=214&prodid=10274&prodname=zen%20touch&subcatname=zen&catname=mp3+players

try to format it again.

if u want you can format your mp3

if ur computer is a pc then try device manager (control panal/system/device manager) if there is an unreconized hardware (caution symbol) then click something that says update driver or find driver. try again. the os(xp vista) might not work with the player or vice versa. hope that helps.

http://support.creative.com/Products/Products.aspx?catid=213

Go to that website and choose your mp3 player, it has all the information

connect goto my computer and open the the drive to add.

In case you want to avail a free technical support,
just get in touch with one of the techbuddies they provide free

technical support, you can find them on http://tinyurl.com/n29l7c

What operating system are you using? The Zen Touch firmware update will fail in Vista or 7 -- you need to run the update from an XP install. Once you successfully get the 2.11 firmware on the Touch, it will then interface with those later OS's without difficulty. Also, what version of Windows Media Player are you running? Believe it or not, this makes a BIG difference. The latest Media Player 11 will cause the firmware flash to fail, as will WMP <= 9. I have three separate players that have experienced this problem, including one that had been disassembled THREE YEARS AGO after a failed flash, and was able to resurrect all utilizing this method:

(1) Uninstall everything Creative: the driver, Jukebox, etc. Delete the Creative folder from Program Files. (Some amendment to these instructions may be in order if you have a Creative sound card -- I have built-in Realtek sound so it didn't apply in my case). A restart may or may not be required: go ahead and do so to be safe.

(2) Plug the device in after restart. Windows will want to find drivers for it -- cancel that process. Open the Device Manager. The Touch should come up with an exclamation point next to it (since the drivers were not uninstalled): right-click and select "Uninstall." I have seen instructions on the Web to also uninstall all USB root hubs, but I have found that unnecessary and a pain if you have a USB keyboard and/or mouse. Unplug the device. Restart.

(2) If you are running a version of Windows Media Player not equal to 10, either install 10 (if you have 9 or below) or roll back from 11 if you have that. Restart.

(3) Plug the device back in. My supposition is that this is particular to WMP 10, hence the problems with other versions. The device should pop up as "Creative Zen Touch:" if Windows asks to find drivers, cancel that process, and the device should now come up as an "MTP device."

(4) Since the firmware flash failed, the Zen is probably in recovery mode. Launch the firmware updater software on the computer, and stay at the language selection screen. Choose option 3, "reload firmware," from the recovery menu. It will inform you that it is "deleting old firmware" and then will give you a short period of time with a dialog saying "start firmware update" on the Zen screen. During this time period (about 2 secs), press the language selection of your choice on the computer in order to start the update. It should go through successfully this time.