20 Most Recent HP 1240 Plain Paper Inkjet Fax Questions & Answers

Is it connected to a VOIP service?

if yes call you provider to help you tweak you r settings.

The fax machine has originated a fax session and detected a remote fax machine but has been unable to connect to it. If the machine is in V.17 mode, it is likely the connection has been interrupted. In V.34 mode it is also possible for this error to occur due to compatibility problems with certain machines and/or line conditions.

Solution:

1. Reattempt the fax transmission at a different time when telephone line conditions have improved.
or
2. Disable V.34 on the local machine and attempt the transmission using the V.17 mode. I hope I have been able to help you. Have a NICE Day!!

The fax must be connected directly to the wall phone jack. Connect any other phone line devices, such as a telephone or answering machine, to the phone jack on the back of the fax


The phone line cable used to connect the fax must be a two-conductor (wire) phone cable, like the one that shipped with the fax. The fax may fail to send or receive faxes if the phone cable has more than two conductors. To determine how many conductors the phone cable has, look at the end of the cable. Most phone cable connectors are clear and you can see the number of wires

The Rings to Answer setting determines how many times the line will ring before the fax answers. Follow the steps below to change the rings to answer setting.

1. Press Setup , press 3 , and then press 3 again to access the Rings to Answer setting.
2. Press the Right Arrow to scroll through the available settings. When the desired number of rings is shown in the display, press OK .

To receive faxes manually, follow the steps below.

1. Answer the phone like you normally would a telephone call. If the incoming call is from a fax machine, you will hear beeps or fax tones.
2. Press either Start Black or Start Color to begin receiving the fax.
3. Hang up the phone.

Hi,

There is high chance that you might have used some other cartridge instead of original HP cartridges. The cartridges tend to have bad ink which spoils the cartridge head and the printer finds it very difficult to work from there on. I would recomend to try installing original HP cartridges and if it does not get rid of the red flashing light , sorry to say but please go for a new printer.

Let me know if you need any other help.

Thanks

Hi

Please check this link bellow to diagnose your problem…

http://bizsupport1.austin.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=115&prodSeriesId=374920&prodTypeId=15179&objectID=c00297388


http://bizsupport1.austin.hp.com/bizsupport/TechSupport/Document.jsp?objectID=buu02549


Let us know if you have something more to ask else please accept the solution.
Thanks for contacting fixya.com

If it is connected to a surge protector, then i will suggest u to connect it directly to a wall outlet as some times it does not get enough power supply. Because surge protector divides the total power supply among the products those are connected to it...Try this and still if it does not work.....

Search for the fault in sensor. The first of them is on input section and ?nother the presenting, on output. Or sensor was fix or has been jam by sheet. May be it was broken off. Else, I must to know , what does the tipe of flash the led blinks, it is necessary and important. What does the colour of signals . And the flashing period?

no. go to any office max. or staples as they have a fax service. or see if the recipient will accept an attachment on email....

This may occur if:
-the paper is too thick or too thin
-the roller mechanism is not properly aligned or has worn out
-the sheets of paper stick together

things you can try:
-unload the paper in the main tray and bend the stack of paper to loosen it up. Reload the paper to the main tray

Hope this helps!

there is the HELP key on the pannel board press it and go in the user data so you can find your desire setting or go by function key

I am reading 2 different things into this post, so if I am of base let me know exactly what is happening.
If you are getting an off the hook message on the machine display, there is an actuator on the cover where the phone is on the machine that is for some reason not being actuated. The cover poped off a little, the actuator broke. But it is not turnign on a switch that tells the machine the phone is connected and on the hook.
Now if you are simply not getting a dial tone. What happens when you plug a phone into that jack? Do you then get a dial tone? If you get a dial tone on the phone and not the machine, then try connecting the phone into the cord of the fax machine to eliminate the phone line itself. If you do that, and you still have no dial tone on the fax machine only. The modem on the fax machine has failed and would need to be replaced.
I suspect a phone line issue, but unsure if you have checked that as of yet.

Question edited for a lot more clarity.Duplicate question deleted. Refresh page to see your question.This is likely to be a computer issue not a printer issue. Connect it to a newer laptop to test the theory.You can try a reset, but the issue is not known.https://www.google.com/search?q=hp+laserjet+pro+500+color+mfp+m570dn+won%27t+print+for+10+minutes..

1. Click and select. (Settings) > Devices > Printers & scanners.
2. Select your product and click Manage.
3. Click Printer properties.
4. Select the Ports tab.
5. Select the Enable bidirectional support checkbox and click OK.

Or else google for troubleshooting.