HP 1040 Plain Paper Inkjet Fax - Answered Questions & Fixed issues

It stands for Voice Over Internet Protocol. Basically your phone system connection is going over the internet. Definition here: http://compnetworking.about.com/cs/voicefaxoverip/g/bldef_voip.htm k

Based ENTIRELY of the total LACK of make and model information about your fax unit, my guess is that the software DRIVER is corrupted! But of course, that is a total GUESS! Let me show you why that is SO IMPORTANT! My favorite ant broke her leg ... leaving her only FIVE good legs to run around on! Most people know that ants (INSECTS) have six legs. But you MIGHT have assumed that my ant was my mom's sister, or my dad's sister, and that I simply misspelled AUNT!

open the machine and there will be a graphic inside showing you,

HP 1040 Fax User guides http://h10025.www1.hp.com/ewfrf/wc/manualCategory?product=425911&cc=us&dlc=en&lc=en

Try this linkhttp://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual&lang=en&cc=us&docIndexId=64179&taskId=101&prodTypeId=15179&prodSeriesId=424308

Hello Jill,If you are still using the HP 1040 fax machine please read the following article. That machine was recalled by HP last month due to a potential fire hazard.http://www.ccl-la.com/blog/index.php/recall-on-hp-1040-and-1050-fax-machines/BuddyMc

If you have an HP 1040 or 1050 fax machine be sure tot checkout this article about the recall HP did on this machine due to a potential fire hazard. You need to contact HP before you have problems with the unit.http://www.ccl-la.com/blog/index.php/recall-on-hp-1040-and-1050-fax-machines/BuddyMc

Hello,Just wanted to let you know that machines was recalled by HP due to a potential fire hazard. Check out the details here before you have major problems.http://www.ccl-la.com/blog/index.php/recall-on-hp-1040-and-1050-fax-machines/BuddyMc

replace the main logic board PCB

Hello,HP just recalled the 1040 and 1050 fax machines due to a potential overheating and fire hazard. Additional information can be found here:http://www.ccl-la.com/blog/index.php/recall-on-hp-1040-and-1050-fax-machines/Thought you may need to know this.BuddyMc

Hello,HP just started a recall on these units due to a potential overheating and fire hazard. They have started a buy back program. Additional details can be found here:http://www.ccl-la.com/blog/index.php/recall-on-hp-1040-and-1050-fax-machines/Just thought you may need to know about this.BuddyMc

check the manual

http://www.retrevo.com/search/v2/jsp/downloadPage.jsp?doc=02c3572ff6a11ac342ae55fe4e15c1a2&q=hp+1040+fax

1. Turn the page face down and insert it into the document feeder. 2. Press Copy twice. 1. Turn the page face down and insert it into the document feeder. 2. Press Copy. Number of Copies then 01 [01-50] will display.3. If you want more than one copy, use the phone pad to enter the number of copies. 4. Press Copy to start copying or press Start/Enter to go to the next option. Zoom Rate then 97% will display.

Take a look at this great explanation of why you are getting lines on your fax.

An ECM error usually means that the connection is so poor that even the Error Correction Mode cannot cope with it.
Perhaps you started corresponding with someone with a poor telephone line, or your own line has become distorted. Distortions may be the fault of the telephone company or there may be interference from some appliance you or your neighbors recently acquired.
It would be good to consult with your phone company first so they check your line quality for you.

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Please see procedure below:

First is to press the "Access Cartridge" button on the HP 1040 Fax's control panel. Button is the closest to the number keypad on the front of the machine. Second is to pull down on the top of the HP 1040 Fax's front panel. Pull up on the bottom of the cartridge compartment cover to reveal the cartridge. Third, remove the old HP 1040 Fax cartridge by pulling it toward you, then up and out of the cartridge carriage. Fourth, remove the new HP cartridge from its packaging, making sure to remove the clear tape over the bottom of the cartridge. Insert the cartridge, leaning it slightly toward you, then push the lowered side up until it clicks into place in the cartridge carriage. Lastly, close the cartridge compartment cover and the HP 1040 Fax's front panel. Press the "Start" button, then "1" on the numerical keypad to indicate you have installed a new cartridge.

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Definitely you have a problem with the printer.
That will not prevent you from sending faxes out, but did you try to make a copy?

If the machine sat idle for some time, the ink in the jets would have dried, but this will not generate any error messages.

There are cleaning kits available, and they usually work.
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Paper jam can only be seen in two loactions. Please see procedure below on how to check paper jam on the unit.
Clearing a paper jam from the rear door Follow the steps below to clear a paper jam in the input tray through the rear door.

1. Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the unit. CAUTION: Trying to clear a paper jam from the front of the unit can damage the print mechanism. Always access and clear paper jams through the rear door. Figure 1: Remove the rear door

Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all of the pieces of paper from the unit, more paper jams are likely to occur.

Replace the rear door. Gently push the door forward until it snaps into place.

Press OK to continue the current job.

Clearing a paper jam in the automatic document feeder

1. Lift the cover of the automatic document feeder.

Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all of the pieces of paper from the unit, more paper jams are likely to occur.

Close the cover of the automatic document feeder.

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The fax is set to answer on the 4th ring. Change it to answer on say... 6 rings.It cannot differentiate the call before it's picked up ... it just answers at at set number of rings

Your phone will normally ring when another fax machine is trying to reach yours. You can switch your Fax to Silent Mode using the menu. This way you won't hear the phone ringing. Using your Menu key go to the Advanced Menu. Then using the arrow keys scroll through until you see Silent Mode. You can either have the mode turned on all of the time or for a certain scheduled time. In case you don't have your user manual handy go to the following website to download a copy:

http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?lang=en&cc=us&prodClassId=-1&contentType=SupportManual&prodTypeId=15179&prodSeriesId=424308

You can also check with your phone company to see if they offer the Distinctive Ring service. This will allow your phone system to ring in a different way if it is a fax machine that is calling. At least that way you won't find yourself running to answer the phone only to find out that it is another fax machine.


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