20 Most Recent HP 1040 Plain Paper Inkjet Fax - Page 5 Questions & Answers

Pull the doc feeder open and clean the scanner glass

You will need to clean your scanner glass. This scanner is used when you make a copy or send out faxes. It will not affect your incoming faxes. Just lift up the operation panel where your originals are fed in for copying/faxing out and look for a 1 inch wide strip of glass running from one side of the machine to the other. Clean this glass using a soft cloth and a little glass cleaner. Apply the glass cleaner to the cloth. Do not spray the glass with cleaner. Clean this glass well and then make a copy to insure all streaks are gone. If not you can use the copy with the streaks to guage about where the streaks are on the glass with where they are on the copy. This can sometimes help in finding subborn dirt that my be stuck to the glass. 100% sure this is your issue.
Good Luck

ALL fax machines are ANALOG devices and will not work reliably on a DIGITAL phone line. Filter or not.

There is no work-around.

If this is the model with the plugpack built into the back (and your cord plugs into this removable bit) just ensure this is firmly home with a good push!
failing that it looks like you've done all you can as a user, your local office equipment repairperson could be consulted, it's most likely a power supply replacement.
Good Luck!

Press the start button while it is ringing

you need an international phone service and dialing capability on your phone, the country code for Australia is 61 so you would dial:-

011-61- Y- xxxxxxxx where 011 is international code from USA, 61 is country code Y is area code and xxxxx is fax number.

Just dial the number as sending a local fax

Go into menu, and find 'Fax settings', using arrow keys, press enter.
scroll through menu until you find 'Fax send' menu , or similar, and press enter.

Find the 'Dial type' setting, press enter, and select 'tone' dialling, (NOT Pulse), and press enter.
Exit from menu.

The enter key might appear as a green 'tick' or 'OK' key.

I would recomend you that if your printer is in warrenty then call HP technical support.
your printer might need a replacement.

it may possible that you have a DSL conn. for internet & phone line.
In DSL conn. we need a DSL filter to be fitted in ur DSL line,so that you can get a analog line for fax/voice calls.

And if you have a VOIP conn. then plz contact HP technical support.

goto this link

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00253364&tmp_task=setupCategory&lc=en&dlc=en&cc=us&lang=en&product=425911

There are several reasons this could be happening.

1. Does your office allow for long distance dialing and if it does, do you need to "Dial 9" or some code before dialing long distance?
2. Have you dialed "1" before the area code?
3. Is the area code correct?
   

These are the most common reasons why you would get a long distance error while faxing. Hope you find this useful.

If they changed you over to Vonage or some other digital service, the fax machine will not work reliably.

You need a plain old telephone system POTS for your fax. All faxes are analog.

Nope.

Look on page 7 , Figure 2-3 for Line connections for your HP 1040 Fax.
http://h10032.www1.hp.com/ctg/Manual/c01420218.pdf

hi there
it seems like there could be some correction fluid or dirt on the scanner glass.pull open the document feeder and the glass can be seen .us a damp rag and wipe the glass this should solve the problem

Hello,

The first thing you do is to try to fax it manually until you hear a buzzing high and low tone then press the green button(start). See how long it takes to hear that fax signal and time it.

So when you recorded that time you can set the fax machine in it fax settings to about 36 seconds. when you send a fax it will only send your signal after 36 seconds.

See if that helps

Run a phone cord to to the LINE port of the fax machine.

HOw to use my Fax Machine

No it is not. You need an interface connector in order to uswe it with a computer.

>first try to power reset the fax machine, then see if the error still persist..to to a power reset unplug power cord from the back and wall outlet then wait 30 sec and then plug it back
>if the error still persist open the the rear access door and check the if there is any jammed paper in there.using a lint free cloth lightly moistened with distilled water wipe the rollers clean. also check if there is a paper jam from the inside of the printer by opening the cartridge access door
>If there is no paper jam and it gives you a paper jam error message then try to check if the carriage can move freely, first while the printer is on open the cartridge access door of printer cover, the carriage will move to the center which will give you access on it, now unplug power cord from the back of printer with out pressing the power button off. try to check if there is any debris or paper that is blocking the carriage path. with your fingers try also to move the carriage from left to right and see if it can move freely. if the carriage can not move then you have a carriage jam which causes also the paper to jam, if it can move freely then try printing and see if it will jam again.
>also try to remove and reseat the ink cartridge.
>if this will not resolve the issue try a hardware reset, while the fax is on unplug the power cord from the back with out turning it off. press and hold # and 6 at the same time.while holding the buttons plug back the power cord and wait till you see semi-full or nvn reset when it turns back on then release the buttons. if the machine will not automatically power back on press the power button. it should ask for you to select language, region etc a proof that you have successfully done the reset..try printing...
>if it jams again contact hp and ask for replacement if it is still in warranty if its not ask for an upgrade