Originally Posted by
gb07 from another site
"The solution, was to uninstall Windows media player. The first
uninstall only let it roll back to version 9(the original version on my
computer; yours may be different.) Then I went into control panel and
removed it from my windows media components. Then, I went to the folder
c:programfiles/dell/digitaljukeboxdrivers. There is a program in there
called drvunins. I started it, and it removed all drivers for my dell
dj. I then made sure the dj was unplugged. Restarted the computer,
then I then downloaded the
latest dell firmware, v. 2.20.07.
Found here-
http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R107735&SystemID=PDA_MP3_DJ_2&servicetag=&os=WW1&osl=en&deviceid=9420&devlib=0&typecnt=0&vercnt=3&catid=-1&impid=-1&formatcnt=0&libid=31&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=139674
FINALLY, after all that, it did in
fact connect, and load the firmware successfully."
I can confirm this does work mine is now working perfectly!!