20 Most Recent Dell DJ MP3 Player Questions & Answers


Transferring Music!

The music file format is not supported.
12/29/2021 3:32:39 AM • Dell DJ MP3... • Answered on Dec 29, 2021


The correct battery for the gen 2 dell dj is the lpcs 244789. Nobody seems to have them on ebay or amazon as of oct 2016. Maybe my friend and I are the only two people still using dj. Note that other batteries would work but won't physically fit in the case. (I tried!) I finally found the correct battery from Alie express and ordered. Note also that shipping will take a month to US. https://www.aliexpress.com/wholesale?catId=0&initiative_id=SB_20160923211539&SearchText=LPCS244789
8/25/2020 4:43:10 AM • Dell DJ MP3... • Answered on Aug 25, 2020

Can't transfer data files from data libraby to pc

System files can often be hidden from view. But when transferring a file the computer will see these hidden files even if you can't. Most Windows computers have the option to display hidden files. Find out how to do this and then you will see them.
5/9/2017 3:52:09 PM • Dell DJ MP3... • Answered on May 09, 2017

Dell DJ Gen 2 Won't connect

if your Dell DJ player is no longer recognized by the upgrade firmware even with the correct, original device driver installed, then you will need to install a windows 'MTP' driver by doing the following. Note that this applies to Windows XP only.

1. make sure you have the SP2 XP upgrade.

2. Install Windows Media Player 10 or roll it back to version 10 if you are using a later version. You can roll it back by going to 'Add or Remove programs' and uninstalling any WMP upgrade from the 'Change or Remove Programs' dialog window. Note: don't uninstall WMP enitrely from the 'Add/remove windows components' dialog.

3. Go get this file: fixup.zip Unzip it in a temporary directory and run the fixup.cmd by double-clicking in explorer or using the windows 'Run' command. Follow the instructions it prints in its DOS window about deleting the Dell device in the hardware manager.

4. plug your DJ player into the USB port. XP should now say 'Found MTP device' or something similar.

5. Get the Dell DJ 1.02 firmware from their support site appropriate for your player. Run the firmware upgrade. The software should detect your player this time.

A good reference for the Dell DJ stuff is here: gotzune.com

Note: I can't personally recommend the 'PlayForSure' firmware as I have not been successful upgrading to it. WMP 11 does not seem to work with the Dell DJ but WMP10 does and the device Sync function works just fine.

For almost ALL of the MP3 players out there that seem bricked due to a firmware upgrade failure or some other reason, they can be usually restored in a simlar way by installing a basic 'MTP' driver which allows windows to at least send a file to it, and by putting the player into a recovery mode as defined by the manufacturer.
4/29/2016 10:26:18 PM • Dell DJ MP3... • Answered on Apr 29, 2016

When I plug it into my computer windows wants to

You should install the correct driver to fix the problem after installation it wont give that error

6/14/2015 1:35:52 AM • Dell DJ MP3... • Answered on Jun 14, 2015

Dell Digital Jukebox and Vista

Hi, sound easy, just go to this webpage: Driver Update and use their tool to update your drivers. Cheers John
1/5/2015 2:11:49 AM • Dell DJ MP3... • Answered on Jan 05, 2015

Dell DJ 15 GB

Just go to Dell support and enter the number from "service tag" info from the back of the unit. Avoid the "Playsforsure" it was 'buggy' and is no longer required by Windows Media Player.
4/11/2014 3:51:55 PM • Dell DJ MP3... • Answered on Apr 11, 2014

DJ MP3 Player Manual

Dell DJ MP3 PlayerUploaded on Aug 13, 2013


Dell Jukebox is stuck in Rescue Mode

did any of this stuff actualy work?? because i am having the same problem with mine the only thing is as long as i've had mine i didn't even know where the reset button was.
7/1/2013 7:53:11 AM • Dell DJ MP3... • Answered on Jul 01, 2013

Recovery mode

Be the first to answer 4/20/2013 4:58:50 AM • Dell DJ MP3... • Posted on Apr 20, 2013Be the first to answer
Not finding what you are looking for?
Dell DJ MP3 Player Logo

206 questions posted

Ask a Question

Usually answered in minutes!

Top Dell Audio Players & Recorders Experts

David Shaub

Level 3 Expert

2994 Answers


Level 3 Expert

8583 Answers


Level 3 Expert

3493 Answers

Are you a Dell Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Dell Audio Players & Recorders

  • Dell Audio Players & Recorders

Most Popular Question

dell digital jukebox vista

  • Audio Players & Recorders