20 Most Recent Dell W1700 17 in. HD-Ready LCD Television Questions & Answers

Check your manual for resetting the TV to 'Factory Default'. I have heard of this happening before. It may need you to press a combination of buttons on your remote. Usually you have to be pressing the buttons in sequence with the TV in standby, then wait for a service menu to appear. Look through this menu for the words 'Factory Reset'. It may be in a sub menu. The TV may well switch itself back off and then on again. At which point your problem should have gone away.

Dell W1700 17... | Answered on Dec 21, 2013

First of all, try holding down the MENU button for about 15 seconds.

Just in case you don't have it already, here is the link to the ONLINE USER"S MANUAL for that model:


To view the Owner's Manual with Operating Instructions just use your mouse to click on the link, which is the underlined and highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information at the website indicated and the contents of the Owner's Manual.

Please comment back here to this page if you have any questions, have difficulty accessing the link, or just require further general assistance and I will respond as soon as I see it.

If this was at all helpful please click on the 4 Thumbs Up helpfulness rating icon you see on this page.

Thank you very much and good luck.


Dell W1700 17... | Answered on Nov 18, 2012

Plug in the power cord in the Power Jack (DC in) located in the bottom of the LCD Television. This is where the Jack is located.

Hope this helped you.

Dell W1700 17... | Answered on Jan 25, 2011

Ebay will be the cheapest option.

Dell W1700 17... | Answered on Dec 27, 2010

Hi ti, My name is John. Welcome to FixYa. Usually when this happens, you have to go into the menu and do another channel search (auto search) or scan, but make sure you have all your cable, wires hooked up properly. While in the menu, make sure you have selected the country that you are in. Thanks for choosing FixYa......John

Dell W1700 17... | Answered on Dec 08, 2010

the issue here is with the back light on this LCD TV.

What you can do to check this in most cases is hold a flash light to the screen to check to see if there is a image, if so then your back light is the problem and another one would need to be ordered for your tv.

1. Check back light

worse case scenario is the inverter that controls the back light as well that might not be firing.

Thanks for using fixya.com I hope this information is Very helpful to you.


Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

Dell W1700 17... | Answered on Nov 27, 2010

It more likely to either be the 24vdc power supply is not wrking or failed backlight inverter board, need to find out if it has 24vdc feeding the inverter board first.
If you are going to DIY and have proper tools, electronics knowledge, and know safety precaution then please read on:

Please see my basic troubleshooting guide here:



Parts: www.shopjimmy.com

Please post back what you find.

Dell W1700 17... | Answered on Jul 29, 2010

replace the capacitors, the surface mount fuses and the

surface mount FET's ( SO-8 package.. there are 4 of them )

the original part is obsolete..
replace with Alpha & Omega Semiconductor part #: AO4622
which is digikey: 785-1046-1-ND


Dell W1700 17... | Answered on Jun 24, 2010


the problem is from your LCD's picture board or inverter, that's why there is not display on your LCD. The Picture board is in charge of display, so if there is no display, the picture board has to be checked.

The picture board has to be replace or repaired depending on what happened to it, before there can be any display on the LCD.

The extent at the picture board is damaged, will determine whether it will be repaired or replaced.

Good luck.

Dell W1700 17... | Answered on Apr 19, 2010

Ur LCD inverter board have problems before,now the board it dead.U must replaced the LCD inverter board to repair this to get picture back.The board is long in shape.Tries Shopjimmy.com,Ebay.com to buy a refurbish LCD inverter board for the replacement.

Dell W1700 17... | Answered on Mar 31, 2010

The inverter is out a very common problem on that unit. www.lcdrepair will fix the unit for $59

Dell W1700 17... | Answered on Jan 26, 2010

Hi there,

Well this is an uncommon problem with dell LCD TV, anyway this problem seems due to a shorting problem in the control unit. you can try a reset method...... turn off your TV for 10 hours and then check it again, it helps you to reset your TV.

Good Luck!!


Dell W1700 17... | Answered on Dec 15, 2009

Take the number (s) off the board and do a Google or Bing search. Thats' the only way with a Dell.

Dell W1700 17... | Answered on Dec 08, 2009


To unlock the OSD menu lock, press the Menu button again and it will bring up the OSD Lock menu. Then press the '+' button to unlock the menu.

Hope this solves your problem. For more help and clarifications, please reply to this post. Thanks

Dell W1700 17... | Answered on Oct 10, 2009

try adjusting your contrast

Dell W1700 17... | Answered on Jun 06, 2009

popping noise is an indicatior of a bd board. if the unit power light still lights amber, it probably the main board else the power board a circuit or two may have been fried. both boards need to be examined. questions, email me

Dell W1700 17... | Answered on May 25, 2009

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