20 Most Recent Samsung HPN5039 50 in. Plasma HDTV Questions & Answers

Try this.... First, go into picture menu and reset it. Next turn contrast all the way up. Turn the sharpness all the way down. Make sure the tint is in the middle. Adjust brightnesses accordingly. If that don't work, just drop me a line and i will explain more

Best regards

Samsung HPN5039... | Answered on Mar 06, 2019

How is it with standard channels ie terrestrial do you get a good pics or try to connect separate dvd player to find out if the pics are ok there need to find out if the sky receiver is faulty or not need all these information before advicing you await your answer

Samsung HPN5039... | Answered on Nov 17, 2017

my less than 2 yrs. old hardly used Samsung plasma is turning off automatically for no reason within 10m minutes of watching. What could be the problem??????????

Samsung HPN5039... | Answered on Mar 03, 2017

Vladislav fixed his TV already by replacing some defective capacitors in the power supply.
The locations of the defective capacitors are C523 and C524. The value is 0.22uF/400VDC or can use 0.22uF/600VDC Polyester coated.
Good Luck.

Samsung HPN5039... | Answered on Oct 24, 2013

Need the model number sounds like power supply possibly bad caps. But need the actual model number to assist further.

Samsung HPN5039... | Answered on Dec 09, 2012

It sounds like the backlight is burned out. Its a long skinny tube that runs along the bottom of the screen that provides the light for the picture. Its actually not too hard to replace if you are somewhat mechanically inclined. Its just a plug or two and a bunch of screws. good luck

Samsung HPN5039... | Answered on Aug 01, 2011

Hello, It sounds like you have a defective power supply. Typically, +5 volt stby is present if the TV switches on with front indicator light. On the power supply, connector 802 pin 4 is the on command from the pcb main to switch the p.supply on. If this signal is present but still no VS,VA,VE panel voltages are missing, the p. supply is bad. Good luck!

Bill W.

Samsung HPN5039... | Answered on Mar 09, 2011

if you are replacing the X-Sustain / Z-Sustain Board yourself,
the part is 179.95 + 10-15 s/h


if you are taking it to a shop for repair, it is easily going to be double that.

Samsung HPN5039... | Answered on Oct 07, 2010

Take the PS3 signal out of the component cables source selector use it with a HDMI cable input put it on it on HDMI port should solved this problems.

Samsung HPN5039... | Answered on Jun 17, 2010

I assume that these lines are there, in the same position, whatever the source of the signal.
Those lines appeared because the corresponding columns of pixels aren't correctly commanded. This can happen from 3 causes:
1 - the connector from the video board to the plasma panel is loose or broken - attach it thoroughly or replace it, a cheap part.
2 - the video processor is malfunctioning - unfixable by itself, the entire board must be replaced, it will be expensive
3 - the paths corresponding to those columns from inside the plasma panels are interrupted - nothing can be done to fix that.
To determine which is the cause the tv must be thoroughly tested by a professional.

Samsung HPN5039... | Answered on Jun 01, 2010

sounds like what you got here is what they call "burn in" this happens when a tv is paused on one action for long periods of time.

This site is good for this type of stuff:

most watermarks do go away within time and some do not. So I would instruct you to read the link I gave you.

I hope this helps please do click the accept button for my efforts.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

Samsung HPN5039... | Answered on Mar 22, 2010


There's no lamp inside a plasma TV to check, the plasma pixels generate their own lite on the display panel.

First try plugging the TV in another wall outlet, be sure your using an AC surge suppressor to plug your TV into. If your not sure what an AC surge suppressor is then click here. Surge suppressors protect the TV from harmful AC spikes that can damage the TV's power supply circuit over time. These AC spikes come from the wall outlet!

If all the above is done and tried with no results, then read below:

This symptom indicates a failure on the power board inside the TV. Or, it could also be logic circuits holding down operating voltage due to a fault outside from the power board. There's no quick fix on this problem here, the TV needs servicing. If its under warranty take it back or have your local repair shop fix it for you.

I hope this sheds some light on a solution for this unfortunate TV problem.

Samsung HPN5039... | Answered on Feb 03, 2010

The back plane lamps, and or the power lamp power supplies are failing. When considering 6 years of use, most likely both the lamps and the lamp supplies much be changed.
In many of these sets the back plane lamps are not replaceable. You will have to call the service rep in your area to find out if your set is serviceable.
From experience with these sets, after about 2 to 3 years proprietary parts become very difficult to have.
Jerry G.

Samsung HPN5039... | Answered on Jan 19, 2010

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