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Roku Streaming Stick HDMI Version - Page 2 Questions & Answers
BUFFERING SLOW, THEN PICTURE COMES THEN DROPS.
You probably have a slow internet connection. It is recommended that you have a minimum 25/25 Mbps connection from your provider. If you do then the streaming stick might be too far from your wireless router. Try to move the router closer to the Streaming Stick if possible. The best way to watch streaming video is with a wired ethernet connection with a Roku 3 or other wired device. Good Luck!
I am not getting nexflix
Yes, try calling Netflix and see if the offer services where you are located. Usually, if you get the Netflix app from the channel store and you're out of their subscription area it will tell you the the service or movie is not available in that country.
How do you activate roku
Connect it to the TV via HDMI port and select that port. Go to settings and follow the instructions for wireless setup. You'll have to know the logon and password of the wireless network you are connecting too.
Forgot my CODE, CAN YOU HELP?
Open a browser session on a PC or Mac - Go to
www.roku.com/link Log into your existing Roku account or create a new Roku account. And enter the code.
If you forgot your password, you can recover it
here. A new password will be sent to the email account listed in your account. If you do not see the email, be sure to check your spam filter.
All network connections are checked but can't connect to Roku receive error message code 011
Please try unplugging the Roku from the electric outlet for 5 minutes, then plug it back and try again.
If no luck, please try resetting the Roku pushing the reset hole on the back or bottom of the Roku for 20 seconds (the Roku must be turned on), and then after the 20 seconds release it and wait for it to restart. It may take like 3 or 5 minutes to restart after the reset.
Then please follow the steps below from your ROKU:
1- Go to the Settings menu, then click "Network"
2- Then you need to select "repeat guided setup"
3- Select the name of your wireless network.
4- Then if prompted, enter the password XXXXX your wireless network. That's it!, it should work now.
If you get an error message here, then probably you are entering the wrong network password. Do you know your wireless network password?
Please let me know if the issue is not solved clicking the "Reply to your expert" gray button, so we can continue troubleshooting.
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Do i have an account roku
Which code? Are you talking about the account/hardware verification code? Or, are you talking about the Wifi password? If it's the wifi password you need to get that from whomever wifi you're using. If it's the account verification code, you have to create an account and register your Roku to it. To do this follow the verification instructions as provided on their website after you've created an account and clicked the "Add device" button.
Can not pick up wireless network please help
Make sure your router transponder is set to auto rather than a specific channel. Make sure that the network settings on the roku have not be reset or lost due to updates. Reset the network settings and rerun connection wizard from the settings menu.
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