20 Most Recent Xerox WorkCentre Pro 416DC Copier Questions & Answers

you need to replace the laser unit and upgrade firmware

Just sendig this to get your message off the baord. I sent you the most likely problem.
I will add you may want to see if the pin assembly is broken. You can clean that shafe and lubricate it.

This is the correct User Guide and System Admin manual even though it's for a 416Si.
System Admin: http://download.support.xerox.com/pub/docs/WCP_416Si/userdocs/any-os/en/wcp416_SAG_en.pdf
User Guide: http://download.support.xerox.com/pub/docs/WCP_416Si/userdocs/any-os/en/wcp416_UG_en.pdf
Hope it helps!

http://download.support.xerox.com/pub/docs/WCP_416Si/ocessuserdocs/any-os/en/wcp416_UG_en.pdf

Go to page 8-14 for a step-by-step process.

Please give me a 4 thumbs up if this has helped.

press c

hi,clean drum cartridge or fuser espicially fuser.be sure little papers in fuser.

You can replace the chip on the drum unit. Or the drum unir itself.
Google a business called " the parts drop". They will have both the chip and or the drum cartridge. It is not resettable with a diagnostic code.

on the 416, click on the "machine status" button next to the lcd screen. scroll down to number 09, which is "Total Print Counter".

Question edited for clarity. I found this 123-315 UI Panel Communication Error N 2.2. There is help in the first link but you need to register https://www.google.com/search?q=xerox+6204+error+123-315 ..

That means there is no communication. There is a system error that is probably a fatal error. You could try updating the firmware.

Here is Xerox error code chart. Fault Code Information (xerox.com) See troubleshooting section of manual at page 148 Xerox® PrimeLink™ C9065/C9070 Printer All other relevant documents are here Documentation - PrimeLink C9065/C9070 Printer - Xerox

I would ask a friendly Xerox engineer for an OEM one.