Hisense 50 Class 1080p LED Smart HDTV - 1920 x 1080, 120Hz, 2000000:1 Dynamic, 4x HDMI, Built-in Wi-Fi 50K610GW-RB - 50K610GW-RB - Page 7 - Answered Questions & Fixed issues

Check signal strength and quality. 4G signal destroys freeview signal quality so you may need a 4G filter if that is the problem.

Hisense... | Answered on May 28, 2019 | 25 views

Hello Barbara, for what you are saying, the TV has a fault that hardly has repair, the lines that are formed on the screen are as a result of the non-connection of a small part of the contacts between the signal distribution board and the panel LCD
These desoldados contacts, are part of a large number of contacts, all very fine and very difficult to know what they are and worse chance to solve them
There are those who press in the sertor of these welds, achieving in very few cases eliminating a certain number of lines
This type of failure is not something that can be solved at home, except to get a new LCD panel and the same type that your TV uses
I suggest you consult a specialized technical service
I hope you can solve the problem
Greetings Franco Dosil
Hola Barbara, por lo que comentas, el televisor tiene una falla que dif?cilmente tenga reparaci?n, las lineas que se forman en la pantalla son a consecuencia de la no conexi?n de una peque?a parte de los contactos entre la placa de distribuci?n de se?al y el panel LCD
Estos contactos desoldados, son parte de una gran cantidad de contactos, todos muy finos y de muy dif?cil posibilidad de saber cuales son y peor posibilidad de re soldarlos
Hay quienes presionan en el sector de estas soldaduras, logrando en muy pocos casos eliminar cierta cantidad de lineas
Este tipo de falla no es algo que puedan solucionar en su casa, salvo, que consigan un panel LCD nuevo y del mismo tipo que usa su TV
Les sugiero consulten a un servicio t?cnico especializado
Espero puedan solucionar el problema
Saludos Franco Dosil

Hisense... | Answered on May 28, 2019 | 107 views

Hello Justin, indicate the model of your Hisense TV, to be able to look for the best possible solution
You should search the internet, the latest version of the firmware of your Hisense model, upload it to the TV and see if the problem is corrected
I await your comment
Greetings Franco Dosil

Hola Justin, indica el modelo de tu TV Hisense, para poder buscar la mejor soluci?n posible
Deber?as buscar en Internet, la ultima versi?n del Firmware del modelo de tu Hisense, cargarla en el TV y ver si se corrige el problema
Espero tu comentario
Saludos Franco Dosil

Hisense... | Answered on May 26, 2019 | 25 views

try it with remote.

Hisense... | Answered on May 23, 2019 | 105 views

Hello Ginnie, it may be that your remote control has the VOL-locked button and produces the fault, to test the batteries to the remote control and check if it continues to do so.
Another option may be that the VOL- control, on the TV, is locked or has some internal dirt and generates a false contact that could cause the failure
Check these points to see if you have problem solution
If not consult a specialized technical service
I hope I can solve the problem
Greetings Franco Dosil

Hola Ginnie, puede ser que su control remoto, tenga el bot?n de VOL- trabado y produzca la falla, para probar saque las pilas al control remoto y compruebe si lo sigue haciendo
Otra opci?n puede ser que el control de VOL- , en el televisor, se encuentre trabado o tenga alguna suciedad interna y genere como un falso contacto que pueda provocar la falla
Compruebe estos puntos a ver si tiene soluci?n del problema
Sino consulte a un servicio t?cnico especializado
Espero pueda resolver el problema
Saludos Franco Dosil

Hisense... | Answered on May 20, 2019 | 589 views


Hisense... | Answered on May 19, 2019 | 27 views

you can use channels change button or if it's a smart tv you get mouse button let me know i will help you just sent me email me at [email protected] or whattsapp 00276097665

Hisense... | Answered on May 16, 2019 | 27 views

The power supply may be failing, recovering, then failing again.

Hisense... | Answered on May 15, 2019 | 4,157 views

kayo app is not available for you to download on any hisense tv. The preloaded app they provide is fixed on the software. In order you to have this app , you just need to buy any android tv box and download the Kayo on google play.

Hisense... | Answered on May 08, 2019 | 122 views

Hello Kenpappas, for what you describe, it would seem like a backlighting problem
questions if you can have a bad led ?, if many times a Led, is the one that proboca the failure
The correct solution from my point of view is, replace, all the Leds
As it is not practical to replace each led in the strips
It is more practical and simple, replace the full strips of leds
I send you a video, in which they show, the procedure of replacing the LED strips on a Hisense TV
I hope you can solve the problem
Greetings Franco Dosil

Hola Kenpappas, por lo que describes pareceria problema de retroiluminacion
preguntas si puedes tener un led mal?, si muchas veces un Led, es el que proboca la falla
La solucion correcta desde mi punto de vista es, reemplazar, todos los Leds
Como no es practico reemplazar cada led en las tiras
resulta mas practico y sencillo, reemplazar las tiras completas de leds
Te envio un video, en el cual muestran, el procedimiento de reemplazo de las tiras de Leds en un televisor Hisense
Espero que puedas resolver el problema
Saludos Franco Dosil

Hisense... | Answered on May 07, 2019 | 123 views

Hello William, for what you say, you have a problem in backlighting
It can be the source that feeds the LEDs or that the lighting LEDs are wrong
the solution, replace the led strips, that do not work,
Correct solution, change all the LED strips of the backlight
I send you a video where they show the procedure
I hope you can solve the problem
Greetings Franco Dosil

Hola William, por lo que cuentas, tienes un problema en la retroiluminacion
Puede ser la fuente que alimenta a los Leds o que los Leds de iluminaci?n est?n mal
la soluci?n, reemplazar las tiras de led, que no funcionen,
Soluci?n Correcta, cambiar todas las tiras de Leds de la retroiluminacion
Te env?o un v?deo donde muestran el procedimiento
Espero puedas resolver el problema
Saludos Franco Dosil

Hisense... | Answered on May 07, 2019 | 24 views

Assuming that power is connected, there is an issue with your compressor and/or Freon. If there is the proper amount of Freon in the system the compressor is supposed to compress it and make it cold. Feel the tubes. Are they cold? Can you hear the compressor kicking in? Is there a reset button on the compressor?

Hisense... | Answered on May 06, 2019 | 40 views

Hello Michelle, if the WIFI is the same one that you use in your house with the cell phone or the PC, search in these devices, in WIFI connections, properties, and there the WIFI password should appear
The other option is to factory reset the WIFI and configure it again
You can also contact your internet operator and ask for the password
I hope you serve my comments
Greetings Franco Dosil

Hola Michelle, si el WIFI es el mismo que utilizas en tu casa con el celular o la PC, busca en estos aparatos, en conexiones de WIFI, propiedades, y ah? debe aparecer la contrase?a de WIFI
La otra opci?n es resetear a modo de fabrica el WIFI y configurarlo nuevamente
Tambi?n puedes comunicarte con tu operador de Internet y pedirle la contrase?a
Espero te sirva mis comentarios
Saludos Franco Dosil

Hisense... | Answered on May 02, 2019 | 126 views

Use code search on your ONN URC to find something that works. If a search through all codes stored in the URC fails, try a different one.

Hisense... | Answered on May 02, 2019 | 30 views

- Make sure to check the batteries within your hisense remote.

- Attempt to reset your remote and reconnect it to the TV.

Hisense... | Answered on May 01, 2019 | 30 views

if you can manage please remove the pump and clean all drainage tubes/pipes

Hisense... | Answered on Apr 29, 2019 | 52 views

Return to factory settings

Hisense... | Answered on Apr 24, 2019 | 42 views

Maybe it has Good Sense and doesn't like your friends.

Hisense... | Answered on Apr 23, 2019 | 29 views

Had the same exact problem; Hisense tv switched off when the Netflix button was clicked. Suspect it was because I was switching off the tv without switching off the Netflix app.
Seems to have been sorted by clearing the application cache and cookies. Using remote, go to:

Menu > Settings > System > Application Settings > Clear Cache & Cookies

Note that you will lose your existing login to Netfix and will have to log in again or register.

Hisense... | Answered on Apr 21, 2019 | 763 views

Not finding what you are looking for?
Hisense 50 Class 1080p LED Smart HDTV - 1920 x 1080, 120Hz, 2000000:1 Dynamic, 4x HDMI, Built-in Wi-Fi 50K610GW-RB - 50K610GW-RB Logo

24 questions posted

Ask a Question

Usually answered in minutes!

Top Hisense Televison & Video Experts

The Knight
The Knight

Level 3 Expert

76321 Answers

Sean Burke
Sean Burke

Level 2 Expert

161 Answers

David Tickner

Level 2 Expert

159 Answers

Are you a Hisense Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides