20 Most Recent Toshiba SD-3980 DVD Player Questions & Answers


If you don't care about the unit take out all the screws on the case until you can remove the whole top, you should be able to access the disk once you remove the case.

Toshiba SD-3980... • Answered on May 01, 2014


Connect the DVD player using the audio/video cable (yellow,red,white) to the input on the back of your tv. yellow cable to yellow input and so on

Toshiba SD-3980... • Answered on Jan 13, 2014


Hi Koji, My Toshiba DVD player does the same. It stops playing the disc, and the icon for incorrect disc displays. Often I cannot even start a movie. I keep getting BAD on the readout display also. I try hitting the player, or the stand in which the player is sitting, and sometimes it goes away and the movie plays. I will never buy Toshiba again.

Toshiba SD-3980... • Answered on Nov 13, 2011


see if the cable is right conected,

Toshiba SD-3980... • Answered on May 27, 2011


You are probably using incorrect disc formats in this DVD player; try DVD+RW if you must use re-writables, or DVD-R (finalised in a recorder or burned on a PC). I doubt this model supports DVD-RW, so the problem wouldn't be with the player; it would be the formats of the discs you use.

Don't use DVD-RW discs in this player if it does not support that format.

Toshiba SD-3980... • Answered on Apr 24, 2011


Some new dvd/vcr combo (or just dvd players) NEED to be plugged through either the HDMI or component cables (blue/green/red cables) in order to view the DVDs.

Try one of those to see if it fixes your problem.

P.S. don't forget to change the input of your TV to either the connection you are using for the DVD (HDMI or components)

Toshiba SD-3980... • Answered on Mar 22, 2011


I've seen this behavior before.

For this model, I *think* that you need to use the component connections/input in order to view the DVDs. If VCR shows ok when using the cable, but not the DVD (and it seems to work since it goes up as if playing), try to connect the component (blue/green/red connectors) and it should work.

Don't forget to switch input on your TV to component.

P.S. If you have HDMI on both this dvd/vcr & your TV, it should work with that too.

Toshiba SD-3980... • Answered on Mar 22, 2011


Hi,
There is an recall from Toshiba for "bad" problem in Toshiba SD-3980 dvd player.

"Toshiba is committed to customer service and to continuously improving the quality of its products. It has come to our attention that certain DVD players bearing the model numbers SD-3980 and SD-K750 may at some point in their life stop playing discs due to a component part failure. In such case, the error message "bad" will be shown on the unit's display. Affected units will have "SU2" at the end of the model name (e.g., SD-3980-SU2), which can be found on the back of the unit. If you own either of these models and experience the issue described above, please contact Toshiba Customer Solutions at 1-800-631-3811 for information on how to obtain a replacement unit."

Click Toshiba Support link for original message, please contact Toshiba and above number for replacement unit.
Hope these info will help you.
Thanks.

Toshiba SD-3980... • Answered on Feb 12, 2011


Please check if the control panel is properly connected to the PCB. Or better still if there is a ribbon cable connecting the two then remove the cable from both ends and reconnect.

Toshiba SD-3980... • Answered on Jan 13, 2011

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