20 Most Recent Kocaso MID M9100 9 Dual Camera Android 4.0 ICSOS 1.2Ghz Capacitive Multi-Touch 8GB 512RAM Tablet PC-Purple Questions & Answers

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I'm locked out my tablet and it won't let me get on

Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. Support Troubleshooting Guide
3/15/2015 10:20:23 PM • Kocaso MID M9100... • Answered on Mar 15, 2015
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I cannot access internet it says I have drivers missing I have a KOCASO M9100 android 4.2

The drivers are built into the firmware, so this is unusual. Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before.
3/15/2015 10:16:36 PM • Kocaso MID M9100... • Answered on Mar 15, 2015
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Can not move past Android screen HELP

Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before.
3/15/2015 9:45:36 PM • Kocaso MID M9100... • Answered on Mar 15, 2015
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How to insert a sd card

Here is the manual Support Manuals The TF card slot is under the cover at the top near the camera.
3/15/2015 9:23:30 PM • Kocaso MID M9100... • Answered on Mar 15, 2015
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Kocaso m9100 can't get past android screen

You need to load the firmware, see here Support Firmware
2/22/2015 11:02:54 PM • Kocaso MID M9100... • Answered on Feb 22, 2015
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Kocaso m9100 tablet drivers

There are no drivers, they only come with the firmware, so you would have to update the firmware to install them.
2/22/2015 10:16:50 PM • Kocaso MID M9100... • Answered on Feb 22, 2015
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Cant use video on skype on kocaso m9200

Check the latest version from Skype. I have it working on a M776. But it only works on Wi-Fi.
2/22/2015 9:37:59 PM • Kocaso MID M9100... • Answered on Feb 22, 2015
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MY PAD WILL NOT STAY ON AFTER RESET AND POWER ON

Please make sure the tablet is charged for at least 4-6 hours. Also, make sure the correct button is being used, oftentimes we hear the back or home button has been used in error. If the issue persists, you can try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on. If your tablet does not have the reset button: With the tablet plugged into the charger, hold the power button for 10 seconds then click the volume up once. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on. Support Troubleshooting Guide
2/22/2015 9:30:24 PM • Kocaso MID M9100... • Answered on Feb 22, 2015
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M9100 boot ans stuck on android screen

Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. Debugging mode has to be engaged by running ADB, but becomes quite complex and device specific. Plus it can stop your tablet from working all together, so try this first.
2/22/2015 8:13:53 PM • Kocaso MID M9100... • Answered on Feb 22, 2015
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I need to know how to unlock my Kocaso model # M9100 (blue) tablet. My son put in a security code and forgot it so now I am locked out! HELP PLEASE?

If you set a pass code (or pattern) that you cannot remember, please enter the wrong password (10-20 times) until you are prompted to sign in via your google account. Please note, this will only work if you have already setup your google account on the tablet. If you have not set up a Google (or Gmail) account on the tablet, you will have to perform a firmware install, which will revert the tablet back to factory settings. Support Troubleshooting Guide
2/22/2015 4:59:33 PM • Kocaso MID M9100... • Answered on Feb 22, 2015
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Why won't my android tablet turn on?

I had this same tablet...it quit on me after 2 months. I called the company and they replaced it with a M9200 which would not turn on after 1 month. I found the factory reset button on the back under a small sticker. Plug it into the charger and gently push a sharp toothpick or other sharp non metallic object inthe the small hole until you get resistance. Then gently push 'till you feel a tiny click...this should reset the tablet. Mine crapped out because it is a junk company. There are more complaints on this company than any other I have ever seen. I wised up and bought Google Nexus 7...best 7" tablet made.
2/11/2015 2:03:07 AM • Kocaso MID M9100... • Answered on Feb 11, 2015
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My kocaso m9100 tablet is locked and my niece doesn't remember the password how do I reset it so I can use it

I had this same tablet...it quit on me after 2 months. I called the company and they replaced it with a M9200 which would not turn on after 1 month. I found the factory reset button on the back under a small sticker. Plug it into the charger and gently push a sharp toothpick or other sharp non metallic object inthe the small hole until you get resistance. Then gently push 'till you feel a tiny click...this should reset the tablet. Mine crapped out because it is a junk company. There are more complaints on this company than any other I have ever seen. I wised up and bought Google Nexus 7...best 7" tablet made.
2/11/2015 1:52:27 AM • Kocaso MID M9100... • Answered on Feb 11, 2015
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How can I reset my pattern lock screen I for got it

if you can get into "Settings" its in there to change it
2/10/2015 2:23:32 PM • Kocaso MID M9100... • Answered on Feb 10, 2015
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How do I unlock pattern for android tablet

Factory reset!
2/7/2015 11:49:01 PM • Kocaso MID M9100... • Answered on Feb 07, 2015
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Google play store has stopped

Dear Paul, Nothing to be worried. Just do one thing connect ur mobile or device with internet and first login with a existing google mail id and then open your play store. ok i hope it will work.
1/27/2015 12:35:47 PM • Kocaso MID M9100... • Answered on Jan 27, 2015
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I bought 2 kocaso m9100 last year one screen got cracked within a week other within a month. Can I replace the screen and how hard is it

The only suggestion I have is to see if you can find a replacement screen on Ebay. Then hope you can take yours apart. Take lots and LOTS of pictures as you take it apart so you can get it back together.
11/24/2014 1:46:46 AM • Kocaso MID M9100... • Answered on Nov 24, 2014
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Can't use my tablet. Getting error: the process android.process.acore has stopped. Is there anything I can do?

Unfortunately, I purchased the same tablet and found it to be junk as well. I returned it and was sent an M9200...just as bad, so they refunded my money and I still have the terribly, slow tablet. Try resetting the tablet by uncovering the tiny hole to reset it covered by a small sticker on the back of the tablet.
10/20/2014 7:06:05 PM • Kocaso MID M9100... • Answered on Oct 20, 2014
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