20 Most Recent Vtech Innotab 2S Interactive Learning Tablet Questions & Answers

Hi Bre. for the registration, maybe you registered the toy to the vtechkids.com website? the registration for the Learning Lodge and the vtechkids.com website is different. If you are sure that you have registered the toy to the Learning Lodge, I suggest that you go to My ACcount. You will be asked for a password. Click the forgot password option and you will see the email address that you used when you registered for a learning Lodge account. As for the toy not being recognized by your computer, try another USB cable 2.0, another USB port in your computer. If that doesn't work, double check under device manager (assuming that you are using a Windows computer) or Disk Utility App (for Mac). Once you are in device manager click Disk Drives and check if you see anything that says vtech. if you do, right click on VTECH nand1 and uninstall. after uninstalling, turn the toy off, unplug it from your PC Plug it back in and turn it on. Try to access Learning Lodge again. I hope this helps.

There's a site where you can download the user guide for free online. Just click_here so that you will be directed to the exact site where you can download the user guide.

I hope you have a great day. Thanks.

Hi there, there doesn't seem to be any specific information online for how to take it apart, but I've attached the user manual as a link to reverse the process. It seems you can easily remove the "shoulders" from the "base", all four legs can be detached easily, and the stool has removable legs as well. Hope this helped.

Question edited for clarity and spelling. Question moved from Cameras to the VTech Category. If the batteries are Dollar Store or old, buy a new set of Duracell. There are a lot of counterfeits coming out of the far east. Amazon Basics are pretty good and they are always fresh. Phone VTech or use their Support form. Details in the link below. https://www.vtechkids.ca/en/support/support_form ..

Apparently you can disconnect all power supplies (batteries and adapter), then reconnect all power supplies. Press the ON/OFF button. Remove the storybook cartridge, clean it if necessary, then re-insert it into the V.Reader. I've also included the product manual as a link. There doesn't seem to be any real answers online for this, but if you're out of options, I'd contact their customer service team at https://www.vtechkids.ca/en/support/form or call 1-877-352-8697.

Hey there, seems like you've already tried many solutions. May I suggest checking if the SD card has been formatted before its first use (check to see if your SD card is formatted as a FAT16 or FAT32 partition). I have attached a link with further details on doing this. Also make sure your SD card is not in write-protected mode (the Lock switch on your SD card should be in the off position) and try again. As well, make sure you have the most updated software on your device. If nothing else works, I got the below text from the Vtech website. "If you have a problem that cannot be solved by using this manual, we encourage you to visit us online or contact our Consumer Services Department with any problems and/or suggestions that you might have. A support representative will be happy to assist you. Before requesting support, please be ready to provide or include the information below: • The name of your product or model number (the model number is typically located on the back or bottom of your product). • The actual problem you are experiencing. • The actions you took right before the problem occurred. Internet : www.vtechkids.com Phone : 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada"

Go to settings and it should have something about Languages and press that and press english.

Go to the settings under MY NAME and type in R-E-S-E-T to erase everything and start over. That is the only way to remove a name!!

PLease contact VTech support at the link below.. https://www.vtechkids.com/support/support_form