20 Most Recent Amazon Kindle Fire HDX 8.9 Questions & Answers

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My kindle fire is not showing up under my devices. Why is that?

Make sure you are signed into the correct account on Amazon. If so, go to settings on the Fire and Register This Device to that account.
2/24/2018 8:14:47 PM • Amazon Kindle... • Answered on Feb 24, 2018
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Telephone number amazon

Go onto ANY AMAZON page... Amazon com Help Scroll all the way down to the bottom right side... Look for Help (click there)... You will be impressed with the speed and efficiency of their customer support... (I think). Carnac the Magnificent
8/29/2017 6:37:27 AM • Amazon Kindle... • Answered on Aug 29, 2017
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Hi,i had to factory restore my kindle hdx 8.9 2th gen.i can not locate any bookmarks.tryed it twice no luck,any help

You may need to install updates since you factory reset and it is an older tablet. Check and see if there are updates available.
2/20/2017 1:00:23 AM • Amazon Kindle... • Answered on Feb 20, 2017
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My kindle will not come on. I have spoken with some foreigners who were not helpful but tried to sell me a new device. I have purchased several kindles, kindle fire tv and tv stick.

If pressing the power button on the side doesn't work, you may have to charge it first, then press the power button.
2/5/2016 5:21:33 PM • Amazon Kindle... • Answered on Feb 05, 2016
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My kindle screen freezes and/or shuts down repeatedly. What is wrong?

Most likely your memory is low or your battery is not fully charged. You can also reset it by holding the off button for 40 seconds, then press it again to reload. Download an app that cleans junk files from your Kindle.
2/4/2016 8:02:05 PM • Amazon Kindle... • Answered on Feb 04, 2016
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What does the lightning bolt mean in the battery icon?

On most tablets it means that the batter is charging or the device is plugged into a power source. Hope that helps!
7/20/2015 5:59:12 PM • Amazon Kindle... • Answered on Jul 20, 2015
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Cannot get my kindle fire hdx to register to my account

You can use the help buttons on your kindle to contact Amazon directly for help registering your kindle. Amazon will contact you quickly and will have your account information available so they can assist you with your registration.
5/9/2015 2:41:08 AM • Amazon Kindle... • Answered on May 09, 2015
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Can I return music bought to play on my kindle. new to the first time buyer on the kindle. thought I was buying the disc not a download.

All of the Store Purchases are final, and con not be refunded. I had done the same thing once.
3/17/2015 7:35:15 PM • Amazon Kindle... • Answered on Mar 17, 2015
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I bought an amazon kindlw fire hdx 8.9, No manual !

Hope this helps...
  1. On your Kindle Fire, swipe down from the top of the screen and tap Settings.
  2. Tap Help, and then tap User Guide.
11/1/2014 4:38:56 PM • Amazon Kindle... • Answered on Nov 01, 2014
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My kindlefire HDX is frozen and I can not reboot it. What can I do?

I have the same model and had not had that issue. None of the buttons work (hold each down for 10 seconds)
10/29/2014 1:44:39 AM • Amazon Kindle... • Answered on Oct 29, 2014
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What can se do about a Kindle HDX 8.9 that only has a battery life of 20 minutes.

Put it in airplane mode and charge, turn off to charge, close all windows and apps. Try new charger, clean port and plug with alcohol. If none of those work check warranty
9/20/2014 3:25:40 AM • Amazon Kindle... • Answered on Sep 20, 2014
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Battery charges super slow, battery doesnt last long neither. Should of got a Surface?

A HDX should charge from the wall in about 3-4 hours. IF you are charging it off a USB connection on a pc or laptop the charge time could be 17 hours or never if it's an old or rubbish pc or laptop. This is true for ANY device you are using, regardless of it being Amazon, Google, Windows or any other system. Tablets can last up to about 12 hours if you are passively reading a book on it with everything else turned off. They will run to empty in about an hour if you are playing a fun app that eats screen and memory. Perhaps reconsider what you want and what you want to do with your product before blaming the technology.
2/19/2014 3:02:12 PM • Amazon Kindle... • Answered on Feb 19, 2014
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Silk browser is very unreliable. It is slow and web pages don't load then all of a sudden have massive activity then slow again.

Clear all of your data on the browser via settings, reset to default if that doesn't work. Silk ain't the best, for sure.
12/16/2013 8:54:52 AM • Amazon Kindle... • Answered on Dec 16, 2013
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How do I setup my Amazon Alexa Dot please?

Question edited for clarity, lots of CAPS. Tip: Before setup, download or update the Alexa app in your mobile device's app store.
  1. Plug in your Echo Dot device.
  2. On your mobile device, open the Alexa app .
  3. Select Devices .
  4. Select .
  5. Select Add Device.
  6. Select Amazon Echo.
  7. Select Echo, Echo Dot, Echo Pop and more.
  8. Follow the instructions to set up your device.

Set Up Your Echo Dot - Amazon Customer Service

Amazon.ca https://www.amazon.ca > help > customer > display ..
7/19/2024 7:25:51 PM • Amazon Tablets &... • Answered on Jul 19, 2024
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Amazon Fire. I forgot my password for my tablet?

The answer is here Reset Lock Screen Password or PIN on Your Fire Tablet
  • From the lock screen on your Fire tablet, enter the wrong password or PIN five times.
  • Choose Reset Your PIN from the on-screen notification.
  • Enter your Amazon account password, then tap Continue.
  • Enter a new PIN or Password, then tap Finish.

Reset Lock Screen Password or PIN on Your Fire Tablet

Amazon.ca https://www.amazon.ca > help > customer > display ..
7/19/2024 7:22:05 PM • Amazon Tablets &... • Answered on Jul 19, 2024
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