20 Most Recent Amazon Kindle Fire HDX 8.9 Questions & Answers

Make sure you are signed into the correct account on Amazon. If so, go to settings on the Fire and Register This Device to that account.

Amazon Kindle... | Answered on Feb 24, 2018

Go onto ANY AMAZON page...
Amazon com Help

Scroll all the way down to the bottom right side...

Look for Help (click there)...

You will be impressed with the speed and efficiency of
their customer support... (I think).

Carnac the Magnificent

Amazon Kindle... | Answered on Aug 29, 2017

You may need to install updates since you factory reset and it is an older tablet. Check and see if there are updates available.

Amazon Kindle... | Answered on Feb 20, 2017

If pressing the power button on the side doesn't work, you may have to charge it first, then press the power button.

Amazon Kindle... | Answered on Feb 05, 2016

Most likely your memory is low or your battery is not fully charged. You can also reset it by holding the off button for 40 seconds, then press it again to reload. Download an app that cleans junk files from your Kindle.

Amazon Kindle... | Answered on Feb 04, 2016

On most tablets it means that the batter is charging or the device is plugged into a power source.

Hope that helps!

Amazon Kindle... | Answered on Jul 20, 2015

You can use the help buttons on your kindle to contact Amazon directly for help registering your kindle. Amazon will contact you quickly and will have your account information available so they can assist you with your registration.

Amazon Kindle... | Answered on May 09, 2015

All of the Store Purchases are final, and con not be refunded.
I had done the same thing once.

Amazon Kindle... | Answered on Mar 17, 2015

Hope this helps...
  1. On your Kindle Fire, swipe down from the top of the screen and tap Settings.
  2. Tap Help, and then tap User Guide.

Amazon Kindle... | Answered on Nov 01, 2014

I have the same model and had not had that issue. None of the buttons work (hold each down for 10 seconds)

Amazon Kindle... | Answered on Oct 29, 2014

Put it in airplane mode and charge, turn off to charge, close all windows and apps. Try new charger, clean port and plug with alcohol. If none of those work check warranty

Amazon Kindle... | Answered on Sep 20, 2014

A HDX should charge from the wall in about 3-4 hours.

IF you are charging it off a USB connection on a pc or laptop the charge time could be 17 hours or never if it's an old or rubbish pc or laptop.

This is true for ANY device you are using, regardless of it being Amazon, Google, Windows or any other system.

Tablets can last up to about 12 hours if you are passively reading a book on it with everything else turned off.
They will run to empty in about an hour if you are playing a fun app that eats screen and memory.

Perhaps reconsider what you want and what you want to do with your product before blaming the technology.

Amazon Kindle... | Answered on Feb 19, 2014

Clear all of your data on the browser via settings, reset to default if that doesn't work.

Silk ain't the best, for sure.

Amazon Kindle... | Answered on Dec 16, 2013

Amazon help desk might be able to find if if you have an old routing number for a product you ordered. The help desk will want you to supply the email address by which you set up the account, at minimum. You can try logging in and going through the security questions for a password. If you can't supply the help desk with any of this information, you likely will have to set up a new account.

Amazon Tablets &... | Answered on Dec 21, 2019

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