Top 10 Sony Playstation 3 (PS3) Console Questions & Answers

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PS3 says DNS error (80710102) when i try to connect to the internet with a wired connection

Hi, it would be marvelous to sit back and play challenges online with my new PS3 console :D

Although ... with help from my ISP (AOL) with the connection details i need it still doesn't work! When going through the settings manually the console recognises my IP address but not the DNS. When contacting AOL with the info they gave me i'm only given one DNS code or (DNS Server) from my comp? Which could be why its not connecting?

When trying automatic for the console to recognise the server itself, neither options IP or DNS work but misrably fail.

I've read on reviews i may need to change my firewall settings, but i think the DNS needs to be correct first from what the PS3 Internet Connections Settings say.

Any help would be much appreciated, i will work for food !

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for mine i tried other fixes and they didn't work. Turns our my router had enabled security but the PS3 had forgotten the password (WEP key).

I turned off the WEP on my router and the PS3 suddenly found its connection.

To say I was getting stressed is an understatement, Sony should put something on their website, it seems like a really commonm problem to which people have no clear route to solution.

Posted on Aug 09, 2008


  • 200,305 People Helped

Playstation 3 won't play games, dvd's or blueray movies

Downloaded version 2.17 we were playing NFL 08 and it froze. Now the console won't play any ps3 games, DvD's or blueray movies anymore. If there is any fix to this problem let me know.

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this has happen to me!! and i end up buying another ps3 and it end up the same!!! i fix both of them!!! and about over 200 consols with the same problem!!! this is what u do! you connect your control direct to your ps3. and then you hold the power button for 5 seconds!! the system will turn on!!!remove your finger for a second and hold the power button till you hear 2beeps then remove your finger and the system will shut off!! this is a manuel reset!!! the system will turn back on!! asking u to connect your controller!! you already have it connected. then it will give you about 6 options!! you will choose RESTORE FILES!!! your system will check for your system defaults!! then it will tell you that you have corrupted files!! and proceed with it!!! it will fix if you have problems with your controls,if it doesnt play games,blue ray,if it freeze, system shutting off,icon problems,only playing sertting games or movies!!! if you have problems or any question feel free to ask!! i know is fustrating!!!

Posted on Nov 30, 2008


  • 139,546 People Helped

ps3 not reading disk

just brought call of duty..and days later my ps3 is not reading any disk! Read a lot of comments and they have the same problem with the same game(call of duty 4).

Do not buy buy call of duty..that game has to be faulty as it caused too many problems.I have no warranty for my ps3 as i got it from an old mate... iam in a lot of trouble. What can i do? Can someone help me. Please!

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i had the same problem. just fone sony tell them wats up and they will arrange 2 pick up ur faulty ps3 and replace it there and then!!

here is the number for sony if it has any help:

08705 99 88 77

Posted on Feb 09, 2008


  • 134,082 People Helped

Need help with ps3 internet hook up

Hello! I can't figure out how to hook my ps3 up to the internet. I have roadrunner thou my cable company. The computer work but I can't seem to figure out how to get the ps3 to work. I have a 60gb so can I go wireless maybe???

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The ps3 wifi is very finicky --
While the ps3 scans for a hotspot turn the router off then on so the router aquires the ps3.
Goto settings
Goto network settings
Goto network connection, select enable
Goto Internet connection settings just below internet connection-
Push yes when it says you may be disconnected
Select wired or wireless
For wireless use scan or enter manually
Follow on screen instructions.
Once that is set up return to main menu and go to network near the right
Then once in the internet browser press triangle and goto file and enter the internet address you would like visit.
If all else fail use the ethernet cable to attach it to your laptop. Then run network setup on the laptop and add the ps3.

Posted on Nov 10, 2007


  • 132,972 People Helped

My PS3's hard disk file system is corrupted

My ps3 wont restore!!After the message hard disk file system is corrupted start restore comes up I start the restore and back to the same message.Please help me cant play games,Blu Ray,music or anything!!!Im dieing!!

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This happened to my husbands PS3 also. He put it into another PS3 and reformatted it and then when he got home and put it back into his it asked him to reformat again and this did the trick. It's been working ever since. He called Sony and they wanted him to send back his hard drive and they would either fix or send him a "new" refurbished one for $150. I don't think so!!

Posted on May 25, 2008


  • 122,329 People Helped

unlock Uk ps3 to play region free blu ray dvd's

I have a uk ps3 and bought several blu ray dvd's from ebay (usa) some of them work and a few of them are showing region A cannot play, can I unlock this to be able to watch these blu ray films?

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repair hack cheat and unlock ps3 yourself in less than 1 hour

Posted on May 04, 2010


  • 115,122 People Helped

PS3 NO VIDEO/AUDIO output- no display NOTHING NEED HELP!!!!!!!!

i have a 80gb ps3 that doesn't show any video or has no audio what so ever. i tried the hdmi and av plugs. yes, they were on the right channels and yes, i tried different televisions and wires. i also already tried holding down the power touch for 5 seconds. the power supply is working fine. pretty sure i cant send it in because i bought it used, the warranty sticker still is on. and don't know if still have warranty .

so, someone that know what is wrong. does need new motherboard?
where can i buy ONE?

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I have a friend at playstation and when I called I had no video or audio using the AV Multi Out.
The soultion is:

1. Turn Off in back (wait few seconds for it to re-set)
2. Turn on in back
3. Turn on in front and hold your finger on it 'till it turns off again -
(you get the beep on then the three beeps for reset and it will eventually beep again and turn off)
4. Turn off in back (wait few seconds for it to re-set)
5. Turn on in back
6. Turn on in front hold finger for three beeps and damn it works!

I was so Pissed for two days and spent $80.00 on new cables (that I did not need) and the answer was so simple.. The SONY on-line troubleshooting instructions really need to be updated!

Let me know if this works for you!

Mike M

Posted on Dec 30, 2008


  • 92,238 People Helped

DVD region code lock unlocking on PS3

is it possible?
I bought my PS3 from Singapore.
I now live in Australia.
My PS3 cannot play rental DVDs with Region 4 and cannot play DVD for all regions.

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unlock and repair ps3 and xbox 360 yourself in 1 hour

Posted on Oct 10, 2010


  • 91,095 People Helped

ps3 freezing sometimes

game freezes what may be problems

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  • Most Helpful of 25 Answers

I have solved my game and xmb crashing on my PS3.
First delete any demos that you do not intend to play anymore.
I deleted the Heavenly Sword Demo that I had downloaded recently.
Make sure that you have at least 50% of the hard drive space free.
I have about 43gigs available in my 80 gig hard-drive.
Put your demos, music, vids in a folders. It will make the ps3 start-up quicker.
Clean your game discs with a micro-fiber cloth.
My MGS4 disc used to freeze but I cleaned the fingerprints and it works just as new.
Clean the ps3 from dust. Use a micro-fiber cloth and use vacuum accessories to **** the dust from the grills and fans.

That is all. If this helped anyone or if you have other solutions put it in this post.
Good luck PS3 owners. ;)

Posted on Mar 11, 2009


  • 88,304 People Helped

PS3 not working through HDMI cable

Hi, I am from the UK and hope you can help me with what I can only describe as a mystery! I have been playing my PS3 thru an HDMI cable on my 50" plasma TV for a few months without any problem. All of a sudden a couple of weeks picture or sound on HDMI channel. TV says 'no signal'. My sky satellite box can play through the HDMI socket on my TV OK so this kinda rules out the TV and the HDMI socket on the TV. HDMI cable has been tested and is OK. I even tried two other HDMI cables without success. So you would think the problem was with the PS3. Nope... I have another PS3 console which I have hooked up to an LCD TV thru an HDMI cable to my LCD TV in another room. This works fine. BUT, when I connect this other PS3 consoleto the Plasma (via HDMI), this doesn't work either! Both PS3 consoles work perfectly on my the LCD TV. Just so you know, my TV is set to HDMI as it always has been. I am currently playing the PS3 thru the regular audio/video cables but when I try to set the PS3 to HDMI on this channel,nothing happens. I've tried everything short of dropping it from a great height so can you guys help me out??? Look forward to hearin' from you. Many thanks. Badgeman!

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connect PS3 to TV select HDMI channel on TV press AND HOLD power button on PS3 until screen resolution selection page appears.
PS3 should now work.
had this problem, this solved it.
typical repairman looking for work :)

Posted on Jun 29, 2008

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