20 Most Recent Baby Jogger City Series Single Stroller Questions & Answers

Yes you can - Go online to babyjogger.com, get their phone # and call them and tell them what you need. Many times they send it for free

Baby Jogger City... | Answered on Dec 05, 2012

You need to put more weight on the front of the stroller. The wheel is shaking because it's able to swivel....

Baby Jogger City... | Answered on Mar 02, 2011

Hi there!

I would recommend calling Baby Jogger's customer service at 1-800-241-1848. They should be able to help you with a warranty claim, since you just purchased your stroller.

Baby Jogger City... | Answered on Nov 08, 2010

there is a piece u can buy called a hard back insert from baby jogger which firms up the back. essentially a plastic piece that looks a lot like corrugated cardboard. it is tapered and slides into the velcroed pocket in seat back.

Baby Jogger City... | Answered on May 04, 2010

You have to put the big bar through the wholes in the side attachments first before attaching the spring loaded bar. The big bar should be facing toward the front of the stroller.

Once the bars are all attached, the to clicky slots on the Peg should click into the small cross bar and the spring loaded bar. The big slot on near the back of the Peg should rest on the big bar.

Baby Jogger City... | Answered on Mar 19, 2010

hi come to us www.buggypitstop.co.uk will repair and sell parts for baby jogger in the uk

Baby Jogger City... | Answered on Dec 08, 2009


This is an unfortunate occurance! The integrity of the stroller's fabric seams is extremely important: especuially if you plan to use your stroller for a long period of time. The best solution is to contact baby jogger directly. They are usually pretty good about taking care of such issues. You can contact them by visiting their contact page located at : http://babyjogger.com/contact.htm

Hope this helps!


Baby Jogger City... | Answered on Jul 23, 2008

Re: Baby Jogger Broken Footrest
I just had this problem on my Baby Jogger City Versa. I had to get creative as both buttons were missing. On each side there will be two open slots. You can use a flat screwdriver on the side without a button and insert the screwdriver into a slot and push til you feel it go in, while pushing the button on the other side. You will probably need someone to adjust the footrest while you hold both sides in. It's a pain but it will allow you to get it in the position you want. I'm looking into whether I can get replacement buttons but haven't found anything yet :( Hope this helps!

Baby Jogger Baby... | Answered on Sep 13, 2017

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