20 Most Recent KitchenAid KPTT890 Pro Line 4-Slice Toaster Questions & Answers

In the manual:

Check to see if the toaster is plugged in; if it is, unplug the toaster, then plug it back in again.

A tone will sound when the toaster is plugged into a live electrical outlet.

If no tone sounds, check the electrical circuit the toaster is connected to -

is a fuse blown or a circuit-breaker tripped in your home?

At least with "unplugging and plug it back again in the electrical outlet" the right side of our toaster works again. The tone that should sound with plugging in didn't work...

I had the same problem with my Kitchenaid toaster which is 4 years old. I called Kitchenaid and they said that this model now has a 5 year warranty and they have replaced the toaster for a new one. What a fantastic company. Try giving them a call.

Kitchenaid Pro Line appliances do carry a 2-Year Hassle Free warranty with them. While I cannot provide an accurate description of why this problem occurred, there is a good chance they will be able to exchange it for you under the Pro Line Warranty. Please contact Kitchenaid Customer Service.

Their toll-free phone number is 1-800-541-6390.

Either it is loose or is broken.

It's the manufacturers way of telling you, the appliance you love and use everyday has been rendered useless (by liability protection circuitry). Return for warranty repair/replace.

Hi,
Unfortunately you have ruined a perfectly good waffle maker...
The coating in there is a teflon coating that needs to be applied properly for it to work...if you try to use it in the condition it is in then the waffle will stick to the plate...

Best thing to do is to trash the old one and then buy a new one...

heatman101

If it doesn't fit then it is the wrong part.

Most non-commercial toasters are not user serviceable. There is likely a break in the element contact on one bank. If you like to tinker, unplug, dismantle and re-solder any questionable connections. Replacement is probably your only practical option.