20 Most Recent Seagate 500GB FreeAgent GoFlex Hard Drive Questions & Answers

Most likely there is a serious issue with your drive. The USB bridge is likely still communicating with your computer, thus why you see the device under USB media, however, it appears not to be receiving any information from the drive itself and that is why it is not showing under device manager. Would highly recommend to send to a data recovery service provider if the data is critical. There is a small chance that if you remove the internal drive from your enclosure and remove the USB bridge, connect the drive directly via SATA, it may be accessible. This will void any warranty you may have left on the device. Good luck.

Seagate 500GB... | Answered on May 10, 2018

was the drive letter missing when you are in the disk management page?

Seagate 500GB... | Answered on Jul 12, 2017

Try this as a possible fix.
This trick can quickly fix many mysterious hardware failures

The other thing I've heard of happening is a few of the USB 3.0 ports having problems with USB 2.0 equipment. I know it should be back compatible, but Windows can have problems. Try another USB port to see if that helps.

Does the SeaGate cable have 1 or 2 connections to the computer? Unfortunately, most external hard drives need to connect to 2 USB ports to get enough power.

I just looked up this problem on Seagate's website, and they pretty much come up with the same answers. Uninstall and re-install the USB drivers with the SeaGate connected. Or use other USB ports. The other suggestions they have don't make sense, if you can't talk to the thing, how do you run Seatools or checkdisk?

Fixya doesn't allow me to put in another link at this point, so you'll have to copy and drop this into your address bar.


Here's another write-up on fixing the code 43, I wouldn't do number 6.Update BIOS though, USB is working fine with everything else, it's NOT the BIOS that's having a problem.


Seagate 500GB... | Answered on Jul 26, 2016

It's probably a bad drive.

Seagate 500GB... | Answered on Sep 24, 2015

enable WIFI on both units and the should connect.

Seagate 500GB... | Answered on Jan 01, 2015

click here for some options on that software would give you a more direct link but don't know your operating system.

Seagate 500GB... | Answered on Aug 25, 2014

Case is by plastic clips. So use a thin screwdriver to go round the the gap to release the clips.

Seagate 500GB... | Answered on Aug 03, 2014

All the data will be removed, and your external hard drive will be empty and ready for use. It happens a lot when you switch between a Mac and Windows, or your hard drive is new.

Seagate 500GB... | Answered on Jul 28, 2014

Just to rember Readyboost has 120/gb top full useless.

Seagate 500GB... | Answered on Jul 27, 2014

A defective hard drive cannot always be successfully formatted. You may want to replace it.

Seagate 500GB... | Answered on May 04, 2014

Bad news.
If a hard drive makes a clicking noise, it's most likely lost forever.

I have been able to rescue files from a dying hard drive which refused to cooperate with Windows (however it didn't make weird noises). I just plugged it into an Ubuntu computer and managed to copy a portion of the files with a command line tool called rsync. About one third of the files were corrupted but the rest of them were ok. The copying took several hours to complete. The drive had a significant pile of bad sectors, so that's why...

Another (rather difficult) rescue tool would have been ddrescue. Using it would probably take an entire day or so. As long as the hard drive communicates with a linux computer in any way, tools like rsync or ddrescue could be used.

However, if a hard drive has reached a point where it makes some extra noises, it's probably way beyond any point of reasonable recovery. Assuming it does not communicate with any computer, be it windows or gnu/linux, fixing your drive could require some extra knowledge, hardware or money.

There are companies who are willing to fix that hard drive for an outrageous sum. Before even considering commercial data rescue options, you need to as yourself: "Is my data really worth that much?" If you are working on an important project and years of work is on that drive and there are no backups anywhere, letting a company take care of it could be your cup of tea after all.

Seagate 500GB... | Answered on Apr 21, 2014

You probably recovered the thumbnails of the picture, as Windows often does that to speed up picture loading. Look for other picture files.

Seagate 500GB... | Answered on Nov 30, 2013

make sure when you format it that are choosing between fat / and or ntfs format and check in disk management that the drive has been assigned a letter.

Seagate 500GB... | Answered on Nov 12, 2013

ignore the format thing, totally.
its MS way of telling you , its seems corrupted.
what system? PC, dvr, MAC, laptop.
what OS, windozs what,? xp,w7.w8?
the FreeAgent is and external HDD.
1: is the power pack plugged in?
2:is the led indicator dead on HDD.
3: did you try all USB ports.
4: did you try it on another system.? and USB port?
5: did you look in disk manager to see if it shows up, say DISK2?
6: did you ever drop it?

Seagate 500GB... | Answered on Oct 30, 2013

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