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Questions & Answers
Fax can fax out but cannot receive
What do you mean by "cannot receive"?
Can't you even start receiving manually? When someone rings, pick up the hanset and press START button - it should start receiving. Of course no document should be present in the input tray, otherwise it will start sending.
If you can receive manually, then all you have to do is to change the receiving mode between "Auto", "Fax/Tel" or "Fax", to get automatic pickup and receiving.
Every fax we try to send it comes up with a error
NG means: Some or no pages sent.
Check the paper feeder to see if the page is pulling through.
Listen to see if the fax line "sounds"like it is working or if you hear dialing or not.
Hope this helps.
What is ecm tx
ECM is basically error correction mode. Tx is transmission. If you're having trouble transmitting, lower the default speed to 14.4kps. Fax transmit best on analog phone lines. Digital lines will work, but unless you have a digital fax modem 14.4 is often the best you can hope for. If you're on a voice over ip max speed is 9600bps and it probably still won't work. Buy an analog phone adapter for VoIP. If you're still having transmission troubles turn off ECM.
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