20 Most Recent iLO DVDR04 Questions & Answers


Won't record on DVD+R discs.

These ilo R04 only record on 4x speed or slower, the new 8x or 16x won't work or will damage laser.The new variable speed discs work,these say 1x-16x.
Some brands of discs won't work in Ilo's.Try name brands disc like Sony, cheap brands often won't work.
Have you cleaned laser use commercial disc cleaner?Laser can be manually cleaned with a Qtip soaked in rubbing alcohol but this requires opening dvd burner.If you do this make sure electrical plug is pulled, laser will cause serious burns if you remove top while still plugged in.
1/4/2016 10:00:24 AM • iLO DVDR04 • Answered on Jan 04, 2016

Only view in black and white on my ilo DVD R04

I was having the same problem. My DVDR04 was working fine. And after about four months of not using it I desired to use it. Turned it on and everything was in black in white. After searching on line and e-mailing Ilo which I never got an answer. I finally tried using an RCA video (Yellow) cable on the line out video jacks, replacing the line out S-Video jack/cable and it worked fine back in color right away.
1/4/2016 9:47:59 AM • iLO DVDR04 • Answered on Jan 04, 2016

Door will not open

I hear ya, I have two Ilo's like that myself! There is a small rubber band that goes around two pulleys that open and close the dvd tray they get worn and won't let the door open. Sadly I can't find any to replace them. you can slap the top of player to open them which I have done but after awhile it starts to hurt! lol Finally I bought a dvdrw like goes in a PC and set it up on top of my player. I opened up ILo took the strap and power supply from old recorder and hooked them to the new one. don't look pretty but works. But you will have to make sure you get the right type all will not work. The burn speed on the ILo 4 to 8x Ide DL. Hope this helps.
11/24/2014 2:43:52 AM • iLO DVDR04 • Answered on Nov 24, 2014

Function of tray

Be the first to answer 1/28/2014 3:07:08 AM • iLO DVDR04 • Posted on Jan 28, 2014Be the first to answer

User Manuel

This is the website to download manuals for the ilo DVD Recorders. Took me forever and alot of different searches, but here it is:

12/19/2013 3:46:53 AM • iLO DVDR04 • Answered on Dec 19, 2013

DVD tray will not remain closed

Try this. With the tray door still open and the power on, press and hold the play button until the door closes. If you hear the disc loading the door will remain closed for play and record.

Have the same problem - works for me!
11/21/2013 10:23:59 AM • iLO DVDR04 • Answered on Nov 21, 2013

Manual download

Be the first to answer 9/6/2013 1:32:51 PM • iLO DVDR04 • Posted on Sep 06, 2013Be the first to answer

How do I get the tray to stay closed on my iLO DVDR04

This is normally caused by a small loading belt that has stretched and the tray can not complete the cycle to close the door properly thus causing it to open.
4/23/2012 2:49:56 AM • iLO DVDR04 • Answered on Apr 23, 2012


Hi Calvin Graham, the answer will depend on if you have a HDTV and receiver or not. If the model # on the front of the receiver starts with ViP, then it is an HD receiver and the picture will be on HDMI1. If not a ViP, it is SD and I would try AVideo1 input on the TV. Also if not an HD receiver and the TV is in the room with the receiver you can try channels 3 or 4. If the receiver is in another room try channel 60 or 73 on the TV. Feel free to contact me with any questions.

Mark Haakenson

Internet Response Team

DISH Network LLC[email protected]

12/16/2011 12:48:38 AM • iLO DVDR04 • Answered on Dec 16, 2011

Need a manual for an iLo DVD Recorder, Mod. #DVDRO4

need a copy of the DVDR04, help set recorder and clock.
12/4/2011 11:18:32 PM • iLO DVDR04 • Answered on Dec 04, 2011

Insignia_Remote_Codes_I need the program codes for my ILO DVDR04 Recorder using my insignia remote.

If codes for your product are not listed in the User Manual for your TV, then you may use the search function to find a working code. Full details can be found in the User Manual, but basically:1. Turn on the device you wish to control2. Press the device button on your remote (DVD in this case)3. Press and hold SET until the red LED blinks twice, then release4. Enter 9 9 1; the LED blinks twice5. Press the number that matches your device type (2 for DVD)6. Aim the remote and press the power button; if the device responds go to step 87. If the device doesn't respond, press the CH ^ key until the device turns off8. Press SET to store the codeRemember that not every universal remote will control every device and, if the search fails, the remote is not compatible with your DVD recorder. I hope this helps.
11/16/2011 1:38:30 PM • iLO DVDR04 • Answered on Nov 16, 2011

Where can I find a manual for the Ilo DVD04

You could try


if you need a user manual


if you want the schematics etc

We've used them in the past and found them very good.

Also if it is not listed then ask via the link and they
will probably be able to get it for you.
7/7/2011 10:00:05 PM • iLO DVDR04 • Answered on Jul 07, 2011

I can't get a blank dvr+r disc to format. It has


  • Most writers from the same years do not work well with both DVD+R and -R. If the DVD RW works wll with DVD-R, do not use DVD+R.
  • Also ensure that you are using new DVDs. If the DVDs were open they may have been already damaged by a recording attempt made in the past.
  • Do a lens cleaning. Lens may have got dirtier, impairing more the reading/writing capacity of the optical drive. Lens cleaning can be done using a cleaner disk.

There are also firmware upgrade available for this unit. I do not think that a firmware update will help fixing the problem: ILO DVDR04/HD04 Firmware Download Page


3/29/2011 11:04:15 AM • iLO DVDR04 • Answered on Mar 29, 2011

Numerous probs: 1)door won't open/close (if it

I would suspect a weak power supply. If the power supply is not giving proper voltage, or even able to maintain proper amperage, then numerous problems will occur. One of my Ilos would take forever to come out of the "Hello" screen or open the door to load, or once you got a disk in it it would not recognize the disk. You could hear this grinding noise coming from it. Any of this sound familiar? On mine the two large capacitors on the power supply board were bad. If they are swollen then change them out. Radio Shack had them when I did mine, but most electronic supply store should carry them
1/28/2011 4:04:23 PM • iLO DVDR04 • Answered on Jan 28, 2011
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