20 Most Recent Hasbro Nerf N-strike Longstrike Cs-6 2010 Refreshed Questions & Answers


Take it back to where you bought it. It shouldnt do that, it sounds faulty to me. I am sure they will replace a faulty item.

Hasbro Nerf... | Answered on Mar 16, 2014


When you are finished playing with I-DOG, press and hold down the Nose Button for 5 seconds to turn it OFF. I-DOG will play an LED animation and sound to signal that it's going to sleep.

Hasbro Toys | Answered on Dec 30, 2020


Contact Hasbro directly to inquire.

Hasbro Toys | Answered on Dec 14, 2020


Hi there, it doesn't seem as if there's any manuals or instructions for fixing anything with this toy. I looked on the Hasbro website, and it seems you can do a live chat with them between these hours:

Monday: 08:00 AM - 05:00 PM EDT
Tuesday: 08:00 AM - 05:00 PM EDT
Wednesday: 08:00 AM - 05:00 PM EDT
Thursday: 08:00 AM - 05:00 PM EDT
Friday: 08:00 AM - 12:30 PM EDT

I've included the customer service website as a link. Good luck!

Hasbro Toys | Answered on Apr 18, 2020


Hey, here's the Pony Care Guide, thought I'm not sure if that can help: https://www.hasbro.com/common/instruct/FurReal_Friends_Butterscotch_Pony_76471.pdf
You can try checking if the battery holder is corroded/dirty or not. It can be easily cleaned at home.

Hasbro Toys | Answered on Mar 17, 2018


Hey, replacement parts for Butterscotch can still be found on ebay, here's one: https://www.ebay.com/itm/263517990851

Hasbro Toys | Answered on Mar 17, 2018


Hey, have you tried changing the batteries? Maybe the battery compartment is dirty or corroded, if so a simple cleaning should do it.

Hasbro Toys | Answered on Mar 17, 2018

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