20 Most Recent Mitel 5220 IP Phone - Page 9 Questions & Answers

Why did it lock in the first place? Is it an IP device only, have you enabled phone lock, is it locked out? Could be a number of reasons

Depends on the Mitel controller you are using. More information is required to answer your question. Mitel 5000, 3300, MCD, MiVoice Business, MiVoice Office?

This process may vary depending on what system you are using and what version but here is how you get into the phone: 1)Hold down the 2 volume keys at the same time and plug the network cable back in all the while holding down the 2 volume keys. 1)When you see "NETWORK PARAMETERS?" release the volume keys.

2)Press the <*> key for YES 3)When you see "VIEW CURRENT VALUES?" press the <#> key for No 4)When you see "VIEW DHCP VALUES?" press the <#> key for No 5)When you see "VIEW STATIC VALUES? press the <#> key for No 6)When you see "VIEW PERSIST. DATA? Press the <#> key for No 7)When you see "MODIFY STATIC VALUE?" press the <*> key for Yes Again this is for a more up to date version of Mitel firmware. If you see something different let me know. Good Luck

Mashing that envelope button doesn't always work. It doesn't work on ours. Instead, pick up the phone and dial 1000. Then it says your extension. Then you type in your passcode/pin and then the voice prompts start. If you are at another desk, dial 1000, it says the extension you are at, then press star key, then press YOUR extension number followed by the star key, then type in your pin/passcode and the voice prompts start.

Depends on what type of phone switch you have the phone connected to. The 3300 and 200 have a feature code you can program. On the 200 I believe the default code was ###. So what model phone system do you have?