20 Most Recent Vtech V.reader Animated E-book System - Page 3 Questions & Answers

The blue screen seems to happen when you change the batteries (it's what happened to us). The blue screen indicates that there's a software problem, like when you boot up your computer and for some reason it freezes up. That software needs to be reinstalled. You'll lose anything that was saved on the v.reader, but at least you'll get it working again.vtech could have made it a very simple problem to solve just by adding in their customer support: Blue Screen? follow these steps. But they don't, so here's how:You'll need an SD card with at least 64mo of free space. If you want to use the one from you camera, transfert all of your pictures first. Everything on the SD card will be erased.Download the Recovery software from either link below (you can find both on the vtech website, but it took me a while to get there)For the US versionhttp://contentcdn.vtechda.com/vtechkidsDownload/US/VReader/Tool/Recover/US-engRecoverCardTool.exeFor the Canadian english versionhttp://contentcdn.vtechda.com/vtechkidsDownload/CA-eng/VReader/Tool/Recover/CA-engRecoverCardTool.exeThis is the link the the website itself: http://www.vtechkids.com/download/ca/enRun the program and follow the instructions (at least those are clear and easy to follow). Mine worked fine after that. And since there's no reset button on the v.reader, this is the only way to erase the 100+ drawings that your child saved.

my sons v tech storio wont turn on and im using rechargble battries can some please help

Even bellen met de klantenservice van VTech (www.vtechnl.com) dan krijg je een SD-kaart toegestuurd en met die kaart kun je de Storio resetten en updaten. Het heeft namelijk te maken, werd mij verteld, met een update die ik niet heb uitgevoerd. Daarna zou het niet meer voor mogen komen.

If I'm right, you need the Learning Lodge Program to do that. Downloaded from website. That's how I did it with my sons Innotab and the other one with his VReader. http://www.vtechkids.com/brands/software/mobigo

I am experiencing the exact same problem. Have you found a solution yet? I sent an email to the company, and plan on calling tomorrow.

no volume

Your reader is faulty. You will need to try other catridges. uIf it continues, I advice you get a new one.

I think the boot sector is got deleted by certain viruses.If any startup recovery disc then try it.Otherwise reinstall system OS

You need a SD Memory card for the v.reader in order to download books to it.

There's a site where you can download the user guide for free online. Just click_here so that you will be directed to the exact site where you can download the user guide.

I hope you have a great day. Thanks.