20 Most Recent Vtech V.reader Animated E-book System Questions & Answers


I had the same problem, so I put the SDcard in my camera, formatted it, then put the SDcard back into the reader and I was able to transfer the books.

Vtech V.reader... | Answered on Jan 03, 2020


Re-boot your device by pulling out the battery then re-inserting it

Vtech V.reader... | Answered on Jan 26, 2018


You may use any SD card up to 2GB in size and any SDHC card up to 32GB in size.

Vtech V.reader... | Answered on Jul 02, 2014


The blue screen seems to happen when you change the batteries (it's what happened to us). The blue screen indicates that there's a software problem, like when you boot up your computer and for some reason it freezes up. That software needs to be reinstalled. You'll lose anything that was saved on the v.reader, but at least you'll get it working again.

vtech could have made it a very simple problem to solve just by adding in their customer support: Blue Screen? follow these steps. But they don't, so here's how:

You'll need an SD card with at least 64mo of free space. If you want to use the one from your camera, transfert all of your pictures to the computer. Everything on the SD card will be erased.

Download the Recovery software from either link below (you can find both on the vtech website, but it took me a while to get there)

For the US version
http://contentcdn.vtechda.com/vtechkidsDownload/US/VReader/Tool/Recover/US-engRecoverCardTool.exe

For the Canadian english version
http://contentcdn.vtechda.com/vtechkidsDownload/CA-eng/VReader/Tool/Recover/CA-engRecoverCardTool.exe

This is the link the the website itself:
http://www.vtechkids.com/download/ca/en

Run the program and follow the instructions (at least those are clear and easy to follow). Mine worked fine after that. And since there's no reset button on the v.reader, this is the only way to erase the 100+ drawings that your child saved.

Hope that helps

Vtech V.reader... | Answered on Mar 11, 2014


I just found a solution to this: Turn off the vreader, then press & hold the help "?" button. While holding the "?" button, press power. My system bypassed the calibration step and booted correctly.

Vtech V.reader... | Answered on Dec 29, 2013


I need help I buy my son V.reader for Christmas it say Touchscreen Calibration Utility Touch Crosshairs to calibrate. I need help? how do I fix it?

Vtech V.reader... | Answered on Oct 01, 2013


What you need to do is go to vTech's web site and download the Learning Lodge Navigator. Once you load that on your computer, you can sync your vReader with the computer using a USB cable. There's an option to run the calibration tool.
Here's the link: http://www.vtechkids.com/download

Vtech V.reader... | Answered on Jul 06, 2013


If you made the SD recovery on your computer through a sd slot or card reader it should work. You can't make the recovery sd through your vreader. Put it in the vreader while it is turned off, power it on and the vreader should start reprogramming. Then it will tell you to shut off your vreader and restart but make sure you take the sd card back out before restarting or it will just reprogram again, lol.

Vtech V.reader... | Answered on May 07, 2013


The blue screen seems to happen when you change the batteries (it's what happened to us). The blue screen indicates that there's a software problem, like when you boot up your computer and for some reason it freezes up. That software needs to be reinstalled. You'll lose anything that was saved on the v.reader, but at least you'll get it working again.

vtech could have made it a very simple problem to solve just by adding in their customer support: Blue Screen? follow these steps. But they don't, so here's how:

You'll need an SD card with at least 64mo of free space. If you want to use the one from your camera, transfert all of your pictures to the computer. Everything on the SD card will be erased.

Download the Recovery software from either link below (you can find both on the vtech website, but it took me a while to get there)

For the US version
http://contentcdn.vtechda.com/vtechkidsDownload/US/VReader/Tool/Recover/US-engRecoverCardTool.exe

For the Canadian english version
http://contentcdn.vtechda.com/vtechkidsDownload/CA-eng/VReader/Tool/Recover/CA-engRecoverCardTool.exe

This is the link to the website itself:
http://www.vtechkids.com/download/ca/en

Run the program and follow the instructions (at least those are clear and easy to follow). Mine worked fine after that. And since there's no reset button on the v.reader, this is the only way to erase the 100+ drawings that your child saved.

Hope that helps

Vtech V.reader... | Answered on Apr 26, 2013


use lithium batteries they last a lot longer v readers are high power usage devices

Vtech V.reader... | Answered on Jan 23, 2013

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