20 Most Recent Printronix Line Matrix P5010 Printer Questions & Answers

P7-500 is sppot to windows

Printronix Line... | Answered on Jul 25, 2016

You can use the P7000 Driver from the manufactures website.

Printronix Line... | Answered on Dec 08, 2015

There is no proprinter Driver for 64bit. You can use the Epson emulation or the P7000 driver with the printer in its native emulation.

Printronix Line... | Answered on Jul 07, 2015

Hi Serap,

If a fault condition occurs in the printer, the status indicator on the control panel flashes on and off, and the message display indicates the specific fault.

For the operator-correctable faults, After correcting the displayed fault, press the CLEAR key to clear the error message and status indicator and resume printing. If the fault message reappears, contact your authorized service representative.
If a fault is not correctable by the operator, you may try two steps to clear the fault before calling your authorized service representative:

1. Set the printer power switch to O (Off), wait 15 seconds, then turn the printer on again. Run your print job again. If the message does not appear, it was a false indication and no further attention is required.

2. If the message reappears, press the CLEAR key. If the message disappears, it was a false indication and no further attention is required. If the message reappears, call your authorized service representative at 1-800-243-3338.

Message Explanation Action 15V CTL FAIL* Controller voltage failure. Contact authorized service representative.
Call 1-800-243-3338

As far as software for the flash file is concerned , I have checked with their officaial sites , but they donot have any firmware updates.


Printronix Line... | Answered on Apr 07, 2015

goto manufacturer site

Printronix Line... | Answered on Jan 08, 2015

Dear friend,

Try to change the setting like Emulation mode to ESC/P ,or IBM,CPI Setting,Font settings.

Printronix Line... | Answered on Mar 10, 2011

I can get the P5010 printing on your AS400... But, there are to many things to check without knowing a little more about your environment.

If you can't ping the PTX P5010 from the AS400 or a PC, then you have a printer configuration problem.
Take the printer offline and hit the Print Config button. and then the enter on OPs Panel. Then post top or first paragraph of the config. so I can look at...

If you can ping the printer from the AS400...
You will need to create a remote out que on AS400... command is crtoutq then hit F4...

if you can't post the printer config here... Fax it 972-233-7306, Attn: P5010, Toby

Printronix Line... | Answered on Dec 01, 2008

When you open and close the platen lever you will notice micro switch that should be engaged... When the lever is down to A - C. looks like this... only 2 other things it could be besides the switch... 152417-001.jpg&w=70&h=39 152417-001 P5000 Platen Interlock Switch
If anybody has been in the printer where PCBA's are, check the two cable connectors holders... seated good... worst case,it would be very rare if its CMX Board(main logic)...

Printronix Line... | Answered on Dec 01, 2008

My P7005 displays PAP FD DRVR CIR error

Printronix... | Answered on Sep 15, 2019

Either the power supply is
not generating a proper 48
Volts or the controller board
is not detecting a 48 Volt
output from the power
supply board.

1. Make sure the power supply
board is correctly connected to
the controller board.
2. Power on the printer. If the
message appears, do the power
supply operational check (page
195). If the power supply fails the
check, replace it. If it passes the
check, go to the next step.
3. Power on the printer. If the
message appears, replace the
controller board. Record the
message and return it with the
defective board.

Printronix... | Answered on Nov 20, 2014

The shuttle is actually the print head.If turning machine off and then back on doesn't fix the problem then you will have to replace the shuttle.

Printronix... | Answered on Apr 26, 2014

This is usually due to a bad main board. Occationally you can reload the microcode to fix it but not normally. Get the part number off the main board as there are 2 kinds and they are not easy to intercahnge.

Printronix... | Answered on Dec 16, 2013

An ******* or unsupported
instruction was attempted
in the application

1. Cycle Power. Run the print
job again. If the message
appears, load the latest
emulation software.
2. Cycle power. Run the print
job again. If the message
appears, record the display
message and send it to your
next higher support facility.

Printronix... | Answered on Mar 21, 2019

Based on your error you could have a P7000 or a P8000, Either way it is normally the main logic, but there are 2 for each machine.

P7000 V5

P7000 V6


P8000 LS

P8000 HS

Printronix... | Answered on Feb 15, 2019

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