20 Most Recent Olympus m:robe MR-500i MP3 Player Questions & Answers


Olympus m:robe 100 missing file

unzip it, drag the System Folder and the Index.mum filedirectly onto your m:robe. then pull it off the dock. you might have topush reset.
and then freshly install the m:trip software from
aftertht install the firmwarehttp://www.olympusamerica.com/files/oima_cckb/MR100_FirmSysUp_213.exe..beforeinstalling the firmware make sure tht u reset the player ..afterfollowing all the instructions of the firmware try to synch the playerto check whether it detects music and finally restart your m:robe totake effect..!!
2/19/2019 7:08:41 AM • Olympus m:robe... • Answered on Feb 19, 2019

Keeps displaying message database error please

The first thing I would do is charge the battery fully. Just leave in the cradle overnight. Next, do a blank sync with mtrip (just sync with no files selected). If you're still showing the database error, reflash the firmware and start over. If you're still showing the empty battery...buy a new battery. They're available on ebay.http://www.mrobe.org/forum/viewtopic.php?f=2&t=1181&start=30
1/16/2011 3:26:42 PM • Olympus m:robe... • Answered on Jan 16, 2011

Não liga

Hello, my name is Louise and I live in Brazil. When I try to plug my m: robe 8GB appears on the screen the following message. INVALID / MISSING FILE. What is the solution to this problem?
10/1/2010 12:51:41 PM • Olympus m:robe... • Answered on Oct 01, 2010

Data bace error please recconect to pc

As i said with other problems, install m:trip on another computer and sync with nothing except the default music and photos

go back to your computer and delete all music and photos and add them back then re syn with your own computer
9/30/2010 6:50:12 AM • Olympus m:robe... • Answered on Sep 30, 2010

My m:robe freezes at startup

Sounds like a software issue.try rebooting it,or re-formatting it to factory settings.hope this helps.
5/7/2010 11:42:37 PM • Olympus m:robe... • Answered on May 07, 2010

Replacement Battery

Hello kstnf,

The battery for the Insignia Pilot MP3 player appears to be available from Best Buy Parts Search for $41 plus shipping. Go the Best Buy Parts search website and search from the Model number of your MP3 player (which I believe is NS-4V24). Or you can call 1-888-BestBuy to order.

Best Regards,
"Go Ahead. Use Us."
6/27/2009 12:18:25 PM • Olympus m:robe... • Answered on Jun 27, 2009

Freezes on Logo

Odds are pretty good that the hard drive is messed up. This happened to me on 2 different zens. Can sent to Creative for repair, but if no warranty, then it would be easier to just buy a new one.
6/12/2009 12:09:32 AM • Olympus m:robe... • Answered on Jun 12, 2009

Erroe Code : 0400001F

There is an error with the HDD (Hard Drive)

It has either malfunctioned or the interface cable has been disconnected or not connected properly.
If the HDD still spins (listen for the spinup) then it has either malfunctioned or cable has not been connected properly.

4/8/2009 11:48:00 PM • Olympus m:robe... • Answered on Apr 08, 2009

Erroe Code : 0400001F

This error code is very hard to fix. You may end up having to send it back to Olympus or buy a new one. But here's a few things to try and you may get lucky. Connect the remote, power on the player and hold down the heart, mode and play buttons on the remote at the same time. This re-sets the player. If this doesn't work, remove the back cover. There are 4 small screws that hold the back plate on. Once the cover is removed, unplug the battery. Plug it back in after 30 seconds. The player should re-boot. You can also try disconnecting the hard drive and reconnecting it. Unplug the battery before disconnecting the hard drive. If none of these suggestions work, you may be out of luck. i know of no other ways to fix this error code.
3/28/2009 6:01:33 PM • Olympus m:robe... • Answered on Mar 28, 2009

My m:robe wont work at all!

If the screen doesnt even light up then you pretty much stuffed.

If battery isnt charging then the battery's life is gone. you cant really get another battery all you can do is remove it to prevent damage and use it plugged in.

Open the case by unscrewing the four screws (2on bottom and 2 on side)

move the HDD (hard disk) and take out battery and unplug

replace HDD and lid.
2/18/2009 8:22:00 PM • Olympus m:robe... • Answered on Feb 18, 2009

Can the Olympus Mr:500i be made to play videos?

2/18/2009 4:42:38 PM • Olympus m:robe... • Answered on Feb 18, 2009

Problem with with my m robe coming on

2/18/2009 4:41:56 PM • Olympus m:robe... • Answered on Feb 18, 2009

I need mrobe service center

Seshan Cameras
1017, 2nd Floor, Dr. Raj Kumar Road,
Rajaji Nagar, Bangalore-560 010
Tel: 3385465
Shetala Cameras
F46, 1st Floor Spencer Plaza-Phase ll
969 Anna Salai.
Chennai-600 002
Tel: 91-8410699
Shetala Cameras
Shop No: 2, 1st Floor,
No: 5-8-809/112 Orient Estate Abids,
Tel: 3243356
2/18/2009 4:40:58 PM • Olympus m:robe... • Answered on Feb 18, 2009

M:trip not responsive to m:robe

Mine did that to me a few times. One thing you could try is to make sure the driver is activated. Do this by using the start menu and clicking run. then type in msconfig. the go to the tab services, and make sure the program Mrobeservice is checked and running. Hope that helps!
11/15/2008 3:17:01 AM • Olympus m:robe... • Answered on Nov 15, 2008
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