20 Most Recent FoodSaver Food Saver V3835 Vacuum Sealer Regular & Wide Mouth Jar Sealers Access Questions & Answers

Have the same problem. I'm looking for a solution too. The tray is dry and clean as a whistle. I cleaned all elect. connections and even dryed it all around with a hair dryer.

FoodSaver Food... | Answered on Oct 08, 2013

Did it ever work? Try another receptacle and if that doesn't make a difference you probably need a replacement.

FoodSaver... | Answered on May 03, 2020

Odds are it is dirty and the vacuum sensor is plugged. That makes it think the vacuum is complete. So it seals. Check the instructions or a youtube and clean it. You need to use the exact cleaning instructions. Odds are that will fix it.

FoodSaver... | Answered on Oct 21, 2019

Request from Foodsaver

FoodSaver... | Answered on Sep 12, 2019

Hi, if you go to YouTube, you will find a video showing you what to do,
I hope this helps

FoodSaver... | Answered on Apr 23, 2019

It is a heating element and heating elements fail. Contact the maker to see if they do spare parts. The only thing you can do is check the contacts on the end to make sure they haven't failed.


FoodSaver... | Answered on Mar 18, 2019


FoodSaver... | Answered on Feb 23, 2019

You can probably get one from the manufacturers web site.

FoodSaver... | Answered on Dec 22, 2018

Chances are that you foam gasket are not doing their job anymore. You can make a test by humidifying them with a paper towel. If it's works, you are due to replace them. They will usually last about 2 to 3 years depending on the use.

They are available through ebay or Amazon

FoodSaver... | Answered on Nov 26, 2018

The black foam seals are not doing their job anymore then. You may humidify them with a paper towel for a quick but it won't last. The vacuum sealer is expected to reach a certain level before automatically sealing it.

There is foam replacments available through ebay and amazon.

FoodSaver... | Answered on Nov 26, 2018

There's could be several elements to look into;
-is the vacuum still working or it stopped.?
.if it stopped without sealing chances are that the heating wire is broken.
if it's still try to vaccum, the seals probably not doing their and the expected vacuum levels are not reached.
To test that you can moister the foams seals with a paper towels.
If that worked, think about replacing the seals.

To deal with the sealing wire, you usually have to pull off a teflon tape to see it. I do believe that you can have a replacement for the wire. I personally never had to replace one.

FoodSaver... | Answered on Nov 26, 2018

bad heater element or debris on heat edges

FoodSaver... | Answered on Sep 03, 2018

Order the service manual directly from FoodSaver.

FoodSaver... | Answered on Jul 02, 2018

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