20 Most Recent Brother M 4318 Matrix Printer Questions & Answers


The problem might be with stuck 'pins' in the head. Pins stuck due to clogged ink.


1) Wait until the print head is cool if you have been printing.



2) Place a drop of Isopropyl Alcohol on the front of print head (where the pins are located).



3) Wipe the head with a swab. If the swab becomes dirty, it indicates there is dirt, mainly clogged ink. Use a new swab to clean.



4) Start printing something immediately and check.

Brother M 4318... | Answered on Sep 15, 2011


Try the following steps

1. Unplug power
2. USING THE FINGER HOLDS ON EITHER SIDE, lock scanner cover into open position
DO NOT TOUCH THE ENCODER STRIP (clear plastic strip in front of the white vinyl band)
3. Remove jammed paper/foreign objects (check under the print head; if the print head is in the middle, slide it to the either the left or the right side, & check for paper scraps underneath the print head)
[IF WHEN THE SCANNER COVER WAS OPENED, THE PRINT HEAD IS ON THE LEFT SIDE]
4. Move the print head to the middle
5. With the print head in the middle, remove any ripped paper/foreign objects from the left corner (SINCE THE RIPPED PAPER COULD BE VERY SMALL, USE A FLASHLIGHT TO INSPECT)
6. Close the scanner cover & plug the machine back into the power outlet
[PERSISTENCE OF THIS ERROR MESSAGE OR NO PAPER SCRAPS/FOREIGN OBJECTS FOUND MEANS THAT THE ENCODER STRIP WILL REQUIRE CLEANING]
[IF WHEN THE SCANNER COVER WAS OPENED, THE PRINT HEAD IS ON THE RIGHT SIDE]
7. Plug the power cord back into the power outlet...LCD will show "Cover is Open"
8. Press Stop/Exit for approximately 5 seconds until the print head moves to the middle
9. UNPLUG MACHINE FROM POWER OUTLET
10. USE A FLASHLIGHT & TWEEZERS TO INSPECT: Remove any debris from the right corner
11. USING THE FINGER HOLDS ON EITHER SIDE, close scanner cover & plug machine into power outlet
[PERSISTENCE OF THIS ERROR MESSAGE OR NO PAPER SCRAPS/FOREIGN OBJECTS FOUND MEANS THAT THE ENCODER STRIP WILL REQUIRE CLEANING]

TO CLEAN THE ENCODER STRIP... (clear plastic strip in front of the white vinyl band)
[Markings & debris can adhere on the surface of encoder strip FROM HAND CONTACT &/OR GREASE CONTACT INCURRED FROM REMOVAL OF JAMMED PAPER]
DO NOT USE FLAMMABLE SUBSTANCES NOR ANY TYPE OF SPRAY TO CLEAN INSIDE/OUTSIDE MACHINE
1. Unplug machine from power outlet
2. USING THE FINGER HOLDS ON EITHER SIDE, lock scanner cover into open position
3. Clean both sides of encoder WITH ONLY A DRY, LINT-FREE CLOTH
DO NOT FORCEFULLY PULL ON ENCODER STRIP
DO NOT TOUCH ENCODER STRIP WITH BARE HANDS
DO NOT FORCEFULLY SCRUB ENCODER STRIP (THAT COULD SCRATCH ITS SURFACE)
4. Clean encoder strip from right to left--stopping just before the left corner
5. Clean encoder strip from left to right--stopping just before the right corner
6. Repeat steps 5 & 6 two or three times to clean thoroughly
7. After cleaning encoder strip, USE FINGER HOLDS TO close scanner cover
8. Plug machine back into power outlet.

Brother M 4318... | Answered on Nov 29, 2010


Download the software and follow the on screen prompts.

Brother Office... | Answered 3 days ago


Check that Your printer is properly connected and there is ink in cartridge. Also Check for the paper jam. If every think fine and still its showing same error message read blog Printer in error state.

Brother Office... | Answered on Jul 07, 2020


See Step 15 in online instructions at the link below:

http://www.shareyourrepair.com/2015/08/how-to-fix-brother-mfc-8950-replace-parts-pf-kit-1-error.html

Step 15: Reset the PF Kit 1 Counter This will clear the "Replace Parts PF Kit 1" error that keeps coming up.

Step 15a: From the main menu simultaneously press both the 3 and 9 keys once.

You must access the secret reset menu to do this. If you don't time it correctly you will set the number of copies. If you do that just press the Stop/Exit button and try again. You DO NOT hold the keys down, just simultaneously press them once:
Simultaneously press the 3 and 9 buttonsIf you do it correctly, you will see the reset menu on the display:
The Secret Reset Menu

Step 15b: Tap "PF Kit1" on the screen.

Tap PF Kit1It will double check and ask you if you want to "Reset PF Kit1?" Tap "Yes."
Tap YesIt should then say "Accepted" to let you know that the counter has been reset:
After tapping yes it will say "Accepted"To get out of the Reset Menu press the Stop/Exit button:
Press the Stop/Exit button to get out of the Reset Menu

Brother Office... | Answered on Jun 30, 2020


here is the manual page for troubleshooting the error 1 i would check or the lose wires first and foremost along with the unplug and replug everything and return on the unit

Brother Office... | Answered on Jun 25, 2020


https://www.youtube.com/watch?v=di9K38FrnNQ

Load the document that you wish to scan into the Brother printer. Tap on the Scan button on the printer's control panel and select Scan To PC option. Choose the File option and click on Start Black or Start Color to begin scanning the document.

Brother Office... | Answered on Jun 24, 2020


  1. Place the Brother machine within range of your WPS or AOSS™ access point/router. ...
  2. Make sure that the power cord is plugged in.
  3. Turn on the machine and wait until the machine is in the Ready state.
  4. Hold down the WPS or AOSS™ button on your WLAN access point/router for a few seconds.
  5. https://www.youtube.com/watch?v=7kE9Sn3V8rI

Brother Office... | Answered on Jun 22, 2020


If you are incapable to print to your installed Brother printer because it is looking as offline, then you can change some of the printer's settings so that you can resume printing documents. Windows gives a built-in feature for toggling between offline mode, which can resolve many of the "Printer Offline" notifications that you are receiving from your Brother printer. But, if this option does not solve your problems, you may need to make some real differences to your printer connection to replace normal printing functionality.

Steps that fix Brother Printer Offline Windows 10:

1. Click the "Start" button at the bottom-left corner of your computer screen, and then click "Devices and Printers."

2. Right-click your Brother printer icon, and then click "See What's Printing."

3. Click "Printer" at the top of the window, and then look for a blue checkmark to the left of "Use Printer Offline."

4. Full Solution of error is here- Brother Printer Offline Windows 10

If Brother Printer Offline Windows 10 is not resolved, this might mean there's waste within the printer's inside. Call the customer services our check this Blog for a full solution.

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Brother Office... | Answered on Jun 16, 2020

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