20 Most Recent Brother DCP-8020 Laser Printer Questions & Answers

This is what is written in my service manual for Error Code A6:

Error code 6A
Print Unable 6A
Turn the power off and then back on again.
Fuser unit failure (The side thermistor does not detect 60degreesC within the specified time.)

Brother DCP-8020... | Answered on Dec 05, 2012

i went to Brother site and opened support.
searched for parts and got a listing of technical support shops in my area. called the first one listed and asked if they had the LP2403001 hinge in stock and they came back with an affirmative answer. will pick it up this afternoon locally.
You can see an image of the hinge assembly at ebay if you search for LP2403001.

Brother DCP-8020... | Answered on May 07, 2012

A Brother MFC-8840D reported an Error 6A on the panel after a short power-outage that occurred. Calling Brother indicated that the error reflects that.

To clear the error, the procedure is as follows:
1. Turn off printer
2. Hold down MENU button on front panel and turn on power while continuing to hold.
3. Release button after 5 seconds (after the Please Wait message)
4. If error still occurs:
5. Press 91
6. If error still occurs:
7. Press 99

This should clear the error.

Good luck

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Brother DCP-8020... | Answered on Apr 07, 2011


The Below Fix would also be applicable for the Error Message you are getting on your Screen :-

I am sure, you must have Opened and Shut the Back Cover Once again and You must have Left the Machine, unplugged for Few minutes and again Turn it ON.

Let me know, if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Brother DCP-8020... | Answered on Dec 27, 2009

dont put too much ink

Brother DCP-8020... | Answered on Oct 17, 2009

Left hinge is broken.

Brother DCP-8020... | Answered on Dec 19, 2007

Recommend contacting Brother directly

Brother DCP... | Answered on May 20, 2018

maintenance unit is not working normally. See if any thing is stuck or replace it.

Brother DCP... | Answered on Sep 02, 2017

Error code EF - Irregular power supply is detected
Print Unable EF
Turn the power off and then back on again.

Brother DCP... | Answered on May 25, 2017

Turn off the printer and unplug it from the power. Then press and hold the power button for 1 minute. Now release the button, plug in the printer and turn it on and see if the error clears.

If it doesn't fix the issue, you probably have to replace the cartridges. They will cost about $65. Good luck!

Brother DCP... | Answered on Mar 13, 2017

See if you can find the printer driver online (manufacturer's web-page maybe) and install the driver before you connect the printer.

Brother DCP... | Answered on Aug 19, 2016

Under the troubleshooting section(pg.154) it lists this error as having one of two possible causes:

just do CTRL plus f to find
Unable to Clean XX
in the pdf document

As you failed to mention the model number it may not be your model number but the basic principal will be the same on the cause.

Brother DCP... | Answered on Jun 12, 2016

This is a common occurrence for these machines. They can get confused when cartridges are changed before they read as empty.

To correct this.
1) Unplug the printer from both the Power and Computer and remove all cartridges closing the cartridge access panel.
2) Plug the printer into the Power only and turn on. The machine will complain about no cartridges, this is fine.
3) Open Ink access panel and insert the first cartridge (Black is most common and close the panel.
4) The machine will complain about the missing cartridges. Open the panel and insert the second cartridge in the sequence and close the panel again.
5) Repeat the process for the third and fourth cartridge.
6) Once all cartridges have been installed the printer will ask if you have replaced the cartridges. Say no to the Black, Cyan and Yellow but yes to the Magenta and it will display the correct readings.

If this process fails to read the cartridge still then there is something wrong with the sensor inside the machine which probably means new machine.

Brother DCP... | Answered on Jun 04, 2016

There is an absorbent pad under the print head when it is parked. When you clean the heads it catches the ink. It's time to clean the pad.

Brother DCP... | Answered on Mar 17, 2016

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