20 Most Recent Brother MFC 9700 All-In-One Laser Printer Questions & Answers

To get the service manual for your MFC-9700 (see page 7), go here:


WD-40 works the best, as most parts would not be damaged by it. Try to figure out by looking at it when it is printing what parts are rotating (this may or may not require some disassembly). If you decide to spray something that rotates (like the hubs of the little rubber wheels that move the paper), be careful to use it sparingly and don't spray it all over everything. A spray of 1/100 of a second or less will usually do the job.

Good luck.

Brother MFC 9700... | Answered on Jan 18, 2018

Is this brand new unit let me know.

Brother MFC 9700... | Answered on Feb 15, 2015

Depending on the machine it may require the scanner light to stay on to minimise warm up time when using the scanner.

Brother MFC 9700... | Answered on Sep 08, 2014

optics, open up and just clean every thing you can get at, a streak, will be dust in optics, clean mirrors etc, if very fine lines on every thing, as you say laser printer, would be drum damage. just on scans dust. might need to take top glass plate off.

Brother MFC 9700... | Answered on Jul 29, 2014

Press the Ink button -> Test Print -> then choose Print Quality -> the printer will then go through and print a series of small squares in each of the four colors in the shape of parallelograms. If you see any gaps in parallelograms then you will be asked asked to clean the cartridge, do so. -> Just keep repeating process until there are no gaps

Then I did an Alignment check right after the cleaning through pretty much same process:
Press Ink button-> Test Print -> then choose Alignment-> and make sure the patterns match to the closest number
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Brother MFC 9700... | Answered on Feb 27, 2014

this code say that Cannot detect Beam Detect signal
u should call an engineer or if u wish to try ur self try
replace the toner and drum. verifie cables were pluged in correctly. clean sensors
good day

Brother MFC 9700... | Answered on Oct 07, 2013

where is the paper jam located?

Brother MFC 9700... | Answered on Apr 28, 2013

Brother MFC's usually come with some version of the ScanSoft software. One of it application is called pageviewer. View the fax through page viewer.
Besides, if you faxed from the computer, the original file must be on the computer. Launch a search for it.

Brother MFC 9700... | Answered on Dec 21, 2012

Hi, maibe it is the cartidge, the pinions not working. Pull out the toner cartridge and replace with another, if you have. If not you must try to rotate the cilinder and see if work.

Brother MFC 9700... | Answered on Sep 14, 2012


Brother MFC 9700... | Answered on Apr 13, 2012

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