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Questions & Answers
When I try to scan
yes its replaceable, and your real problem is the scanner go to service center and have replace the said scanner lamp!!
B&w 6800 lots of horizontal black line areas.
the best thing is to make a copy using the glass and not the document feeder!If there is no lines on the copy simply lift up the cover and on the left side of the glass will be a thin strip of glass,Clean it with a dampened cloth and all line and marks should be gone1
When printing their is a
The first thing I would try is to fix the corona wire. Here is a link to Brother's website outlining the process (clean corona wire).
What you need to do is pull out the drum and look for a blue tab on the top of the cartridge. Slide that tab back and forth along the wire and see if that clears things up.
I have had some luck cleaning the drum when I get black streaks but I have also hear this can be dangerous and make the problem worse.
1. Prints with
This solution is unconventional but it worked for me. The black roller on my MFC had irregularities on it and was creating horrible printouts. I pulled out the drum and cartridge and cleaned the large black roller. I used furniture polish to make the roller very smooth. Now it prints really nice.
It want install on to
you will need the instalation CD that came with the printer, or download them from the internet. The procedure usually is that you first install the drivers/program for the printer, and then you hook it up to your computer and have the Add New Hardware Wizard to go through the procedure and set things up automatically.
Here's the link for the drivers http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/dlf/000000/001200/dlf001254.html?reg=us&c=us&lang=en&prod=mfc6800_us&type2=1&os=7&flang=4&dlid=dlf001254
I am using mfc 6800
See this answer:
Brother MFC 6800 won't send
I had the same problem. I knew the scan function was not broken because I could use it with my old PowerMacG4. But no go with the new Intel iMac, and no amount of driver updating or other OS fiddling solved anything.
I luckily found another MFC-6800 to test. And to my surprise scanning is working, and printing is much improved (no more "offline printer" when it's clearly online). The difference between the two: firmware version. My MFC is dated from 2001, while the other one is from 2004. For the date see the label behind the machine.
Now, why does scanning work on my old PowerMac G4? Apple probably changed something in the Intel drivers or the USB circuitry, or Brother didn't adhere to proper standards in 2001. Or it may be as stupid as an inability of the older Brother board/firmware to deal with USB 2 levels, even throttled down to USB 1.1. Who knows? Anyway I'm in contact with Brother and hope to get a way to upgrade the firmware in my printer.
Did you try scanning with Graphic Converter? Some Adobe products need updates to properly scan in Snow Leopard.
Hope this help.
I can't find software for
The OS has a built-in driver that should automatically install when the USB cable is connected. Check Windows Update for new and optional updates if you don't see the printer appear. If you use a bi-directional parallel cable (with the computer properly set up), use the Printer Wizard and then the Add Device Wizard (IIRC). The scanner won't work over the network.
Try using one of the programs built into Windows: Windows Fax and Scan (New Scan), Paint (File > Import from Camera or Scanner > New Scan) or Photo Gallery to launch a scan. Alternatively, get a third-party software option (Paperport, for example).
Go here: http://welcome.solutions.brother.com/bsc/public/us/us_ot/en/dlf/download_top.html?reg=us&c=us_ot&lang=en&prod=mfc6800_us
to get a utility to improve the scan resolution.
I hope this helps.
(Scanner problems can often be resolved with a new data cable and a direct connection between the unit and the computer. This assumes that the scanner is unlocked (for those with a transport lock) and that the unit is properly lighting up and the scanner is moving freely.)
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