20 Most Recent Brother DCP-7020 All-In-One Laser Printer Questions & Answers


Hello, Jorge. It would help to know "exactly" what the error message states, such as "The USB Device Not Recognized" or something like that. Here are a couple of things to try in order to narrow down the problem source: 1. Try a different USB connection on the computer. If that one works, the problem is probably that other connection port. 2. If none of the ports work with the printer, try a different USB-powered device, such as a cell phone and charging cable. If it works, the problem lies with the printer/computer connection (more likely the printer). 3. If none of the USB ports work, the problem might be your USB port itself. Go to "Device Manager" (in Control Panel), then look for "Universal Serial Bus controllers." Check to see if any have a disabled symbol. Check under "Properties" that device status is: "This device is working properly." If not, try updating the drivers (under the "Driver" tab).

Brother DCP-7020... • Answered on Mar 16, 2021


When the Toner Life End LED flips on, requires you to replace the cartridge, even when there's still toner left in the cartridge. The machine detects end of life by shining a light through from one side to the other.
To circumvent the detection mechanism, remove the cartridge and put a piece of masking tape over or jam a little bit of paper into the clear opening/circle on the right side of the toner cartridge, and then pop the cartridge back in. Eventually, you'll start seeing streaks, and then you'll know that the cartridge is truly empty.

Brother DCP-7020... • Answered on Feb 11, 2021


Reset DCP 7030 drum unit : -LCD-
Press MENU and turn on printer - MAINTENANCE
arrows 81 and OK -RESET DRUM COUNT
press OK -RESET LIFE COUNT
press CLEAR / BACK
arrows 99 and OK
ready

Brother DCP-7020... • Answered on Feb 11, 2021


Turn off printer pressed menu then on press 99 ok

Brother DCP-7020... • Answered on Apr 14, 2019


Open front cover press back key replace drum press yes and off on machine

Brother DCP-7020... • Answered on Apr 13, 2019


Here is the solution that will reset the count and allow your fully functional toner cartridge (the one the printer tells you is empty) to continue to work.

Open the front cover.
Press options button.
Press the start button.
Press + or up arrow button 10 times.
Press set button.

You have to do this with a long pause or the system will reset and you will have to start over.

Good luck.

Brother DCP-7020... • Answered on Jul 01, 2018


open the front door then pull away your ink cartridge then clean dust or blur from ink cartridge position then refix ink cartridge again.

Brother DCP-7020... • Answered on Sep 11, 2017


A reset is pointless. When a fuser does not warm up it is usually a failure of the lamp or the thermistor. Its better just to fit a new fuser.

Brother DCP-7020... • Answered on Dec 14, 2016


Replace toner catridge.

Brother DCP-7020... • Answered on Jun 10, 2016


The jam indication is set because the sensor(s) detect one. This could be due to a buildup of paper dust, a small bit of a sheet that tore off and got lodged deep inside when removing a previous jam, or damage to the sensors if the jam was removed forcibly by pulling the sheets out from the wrong direction.

Brother DCP-7020... • Answered on Dec 14, 2015


The drum unit is attached to the toner cartridge for the DCP-7020. If you open the front cover (flips down) of the printer, you need to simply pull the drum and toner unit straight out from the printer. You should place the unit on a large drop cloth or piece of paper to ensure that the toner doesn't spill. See chapter 6, page 12 (page 52) of the User's manual for the image of the drum unit. Page 6-19 has the removal procedure. You separate the toner unit from the drum by pressing and holding a lever on the left side of the unit. Then pull the toner cartridge straight out from the drum unit. The User's manual is available from Brother's product support page. The direct link to the manual is http://download.brother.com/welcome/doc000367/DCP-7020_UsaEngUsr_B.pdf . I hope this helps. Cindy Wells

Brother DCP-7020... • Answered on Jul 24, 2015


When this occurs it usually means that the toner cartridge is running out of toner on that side. The left is most common since most printing is on that side. Remove the toner cartridge, and shake it vigorously from side to side for a few second, then replace and try again..

Brother DCP-7020... • Answered on Apr 14, 2015


The instruction is coming from your pc. Select Tray1 in the printers settings

Brother DCP-7020... • Answered on Jan 21, 2015


Could be main board or power supply unit problem

Brother DCP-7020... • Answered on Dec 09, 2014


Install the scanner driver from the CD provided. Scan your document, save it and attach to your email.

Brother DCP-7020... • Answered on Dec 09, 2014


you can safely replace the pickup roller without stabilising the document scanner and the laser scanner. replacing the pickup roller is a relatively simple job that is easily done by someone who is good with their hands or with a little common sense. here is a video showing the procedure and a link to buy the part

Brother DCP-7020... • Answered on Dec 02, 2014

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