I have the identical problem. I've repeated all of the installing steps many times and reset the printer to the factory settings (using the "Go" button.
Posted by Bernard... on
Open the front cover and leave open while completing the following steps: Turn the printer off. Hold the 'go' button while turning the printer on. All panel lights should be on. Release the 'go' button. Press the 'go' button 2 times. Pause. Press the 'go' button 5 times. The toner light should be off. The paper light should be on. Close cover. The ready light should be the only light on.
Posted on Apr 26, 2007
error light is flashing
Posted by wa47ma on
Got the same problem, but in fact it WAS a paper jam. Open both the back panel (can you see the orange roller clearly? If so, no jam) and the front panel. Grab the handle and take out the toner and drum and check there is no paper. Chances are there will be.
Posted on Dec 22, 2008
Just started happening.
No paper jams, checked every possible nook and crevice in the printer. Took out the toner, drum, etc. Turned the printer upside down, shook it, cursed at it, but no luck. Tried it with the paper tray full and almost empty. No go..
When trying to reset, all lights go on in proper sequence, fan runs, "Ready" light goes on for a second and then goes off - the red "paper" light then starts blinking.
Any ideas? Thanks.
Posted by 0932 on
I agree with another su=olution. The paper light was blinking on and off sugesting a paper jam. Paper had jammed in the back roller and displaced the small lever out of its slot.
Open rear cover, open paper guide by pulling it downwards so you can see the rollers, In the middle of the guide you will see a black lever about 25mm long to the right of this you will see a small slot. The guide will have been pushed to the left of this slot and the Plastic cam will be bowing toward the front of the printer (about 3mm). You need to pull the 25mm lever towards the rear of the printer and then slide the plastic cam to the right so the blade part of the cam slides into its correct slot. The blade is about half a mm thick and the slot is the same and is about 60mm to the right of the lever Use a torch to see it easier. This is a 2 minute job once you see what is wrong.
Hope we have helped someone out there fix a printer
Posted on Jan 19, 2009
It printed once and then saya offline. Both my computers are wielessly conected to the printer.
Posted by Isa Isa on
I had this problem today with my wireless Brother MFC-990CW using Windows 7, and when I went to see what s printing, then printer, it wasn t showing that I had checked the use printer off-line
So, on my pc I went to the start button then chose:
- Double click your printer
- New print drivers will start to install
- Right click the icon that is a copy made of your printer setup
- Set this as your default printer
I was then able to print and my printer didn t show as being off-line anymore. This is a lot easier than having to uninstall and install the printer again using the disc.
Posted on Apr 11, 2016
Toner light is on - can't print. Replaced toner. How to reset?
Posted by lou lou on
Posted on Nov 04, 2012
TONER LIGHT STAYS ON ALL THE TIME SINCE TONER RAN OUT NEW ORIGINAL TONER IS NO DIFFERENT AND LIGHT STILL STAYS ON THANKS
Posted by jonny12344 on
I had the same problem and Brother tech support walked me through this procedure which worked fine..
1. Power Unit off
2. Open front cover
3. Press and hold GO and turn power on
4. When all 3 lights lit release and press GO twice
5. All lights turn solid
6. With all solid, press GO 5 times
7. Ready light GOes red
8. Close door and you're all set
Posted on Oct 24, 2007
Hi, I am searching for installation software for my HL-2040 printer. I have lost the disk and need to download to my office computer.
Posted by Jessie12 on
drum light is on it still prints but have light ink smudge marks on paper
Posted by Anonymous... on
Have you already replaced the drum? If you have not replaced the drum that may be why you are getting smudges. If you have already replaced the drum, here is the reset procedure. The Drum LED blinks if the drum unit is near the end of its life. Use the drum unit until you have a print quality problem, then replace the drum unit with a new one. The Drum LED continues to blink if the drum counter was not reset when you replaced the drum. To reset the drum follow the instructions below: Open the front cover of the printer. Press and hold down Go button for about 4 seconds until al the LEDs light up. Once all 4 LEDs are lit, release the Go button. Close the front cover. CautionReset the drum counter only when you replaced the drum unit with a new one.Related Models HL-2030, HL-2030R, HL-2040, HL-2040R, HL-2070N, HL-2070NR http://www.tonerovernight.com
Posted on Mar 31, 2007
I am trying to diagnose a problem with my Brother HL-2170W wireless laser printer. According to my son, the printer stopped working because of a paper jam that he removed without forcing the paper. However, he was unable to get the printer back on line as the indicator light "Error" remained on. In the course of diagnosing the problem, I tried removing the printer cartridge; it was then that I discovered that the cartridge is jammed. I can depress the little green lever to the left of the cartridge, which is supposed to allow the cartridge to release, but cartridge remains stuck in place. Are the Error light and stuck cartridge related; in any event, how do I remove the cartridge to check for paper jams inside the machine? Thanks.
Posted by Quant on
Do not try to depress the green lever, since you need to remove the cartridge AND its base altogether. Just grab the front middle part of the assembly, pull it out slowly and steadily. You may need to apply extra force in doing so as it does take some effort to disengage the cartridge assemly from its seated position.
After the cartridge is removed, you may find some jamed paper inside. simply remove it and the printer should work again.
You may email me at [email protected] should you have further questions.
Posted on May 21, 2009
my printer is printing only the top left corner of all my documents
Posted by mcgonika on
Go into print settings and make sure the dpi is set. if it is, try setting it one way and back to your previous setting. It worked for me.
(My case: Lexmark E250DXL, Excel 365, Win 7 N)
Posted on Jun 27, 2014
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