Brother MFC 420CN All-In-One InkJet Printer - Answered Questions & Fixed issues

mfc 465 brother unable to print

Brother MFC... | Answered on Jun 19, 2020 | 4,333 views

MACS are obviously different than PCs and have disparate operating systems.

Make sure you have the correct MAC drivers for your device. Check the Brother web site first and then the Apple site to look for tips or search their knowledge base.

Brother MFC... | Answered on Oct 17, 2019 | 179 views

Several conditions may cause the error message Machine Error 30, 33, 34 or 35 to be displayed on the LCD. This error may be the result of one of the following:
  • The print head carriage is failing to return to its home position to the far right of the unit.
  • Both of the springs located on each side of the carriage is out of place.
  • The cartridge covers may not be locked securely in place.
Please follow the instructions listed below to correct this problem:
  1. Press the INK button on the Control Panel.
  2. Using the dial pad, press 2 (Replace Ink). The display will prompt you PLS OPEN COVER.
  3. Pull the Scanner Cover release lever located under the Control Panel and lift the Scanner cover. The carriage should move to the left in order to replace the ink. If the carriage does not move to the left, your machine will require service.
    If your machine is still within warranty, click here to locate a Brother Authorized Service Center in your area or click here to obtain contact information for the appropriate Brother Customer Service Center. If you are out of warranty, use the link to locate a Brother Authorized Service Center in your area.
  4. After the carriage moves to the left, press down each cartridge cover and remove all ink cartridges from the machine. There are 2 springs located on each side of the carriage that hold the print head against the carriage assembly. They are thin silver springs approximately 2 1/2 inches, set at an angle.
  5. If the spring is out of place, press the spring back into place. You can use the spring on the opposite side of the carriage as a guide as to the correct position.
  6. If the spring is not out of place, reinstall each ink cartridge.
  7. After installing the ink cartridges, close the covers and verify they are securely locked into place. Your machine then prepares for a head cleaning and goes online. The LCD screen prompts you to verify if a new ink cartridge was inserted for each color you removed. For example, DID YOU CHANGE BLCK 1. YES 2. NO.
  8. Press 2 (No).
Note If you decided to place a new ink cartridge in for any of the colors when uninstalling and reinstalling the cartridges in the above process, press 1 (Yes). The machine will automatically go through a cleaning cycle.

Also this might be handy for you. To reset purge counter
1) Enter machine maintenance mode (on MFC240C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.
FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).
Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the “up arrow” key four times to enter the maintenance mode).
2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine’s log information list (function code 80).
3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.
4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.
5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.
6) Press the 9 key twice to return to the standby state.
Please call back and gave us a vote. All The Best: Pineworks

Brother MFC... | Answered on Oct 11, 2019 | 1,111 views

Did you try replacing the cartridges? The accident might have damaged them.

Brother MFC... | Answered on Nov 25, 2019 | 318 views

My first solotution was to reinstall the printer as a new printer. But that is uncessary. The fix is as easy as changing the IP address the in Port.

The problem is the the IP address for your wirelss is not static. and when it changes, the printer does not recognize the new IP address. When this occurs. go the the printer folder ( in the control panel) and click on 'add new priter'. Then select 'add a network wirless printer . NO NEED TO INSTALL THE just want to see the IP address.

Note the IP address.

GO to the printer, click on the right mouse and select 'properties'
Click on Port
You will see the current port already highlighted.
Click on ' configure port' and change the IP address under "printer name or IP address.
Click OK.
Problem solved

Good luck.


Brother MFC... | Answered on Aug 16, 2019 | 9,140 views

20 - Laser power error

Brother MFC... | Answered on Jun 04, 2019 | 180 views

Unplugging and leaving the printer powered down for ten to fifteen seconds can work wonders. Try it; you might like it.

Brother MFC... | Answered on May 21, 2019 | 55 views

You will need to take the scanner unit off and the cover tray. Many screws and clips to find and release. Once you have removed all that, you will find a container located just behind the cartridge bay that looks like it is full of black cotton pads - it is and that's the thing to very carefully remove. Use a bucket or laundry sink to remove the pads and note the order in which the are layered. Wash them out with water until the are relatively clean. Dry them and reassemble in order. Replace everything in reverse order and turn your machine on. You may need to run the maintenance code set again.

Brother MFC... | Answered on Nov 04, 2017 | 129 views

theres a wirestrip that moves it and if you check that it might start working or your rollers are jammed

Brother MFC... | Answered on Aug 12, 2016 | 1,124 views

BROTHER MFC 230 will not feed paper after a jam

Brother MFC... | Answered on Aug 03, 2016 | 572 views

Try just copying something on the machine. Does it print? If so, its a computer problem try setting up your prunter software again

Brother MFC... | Answered on Mar 29, 2016 | 208 views

unable to clean see troubleshooting and routine maintenance. unable to use it from then
unable to clean

Brother MFC... | Answered on Dec 24, 2015 | 3,181 views

dear sir, My printer Brother MFC J430 shows unable to clean 49 in display I have found any solve or suggestion in youtube / Google please suggest me.
email. [email protected]

Brother MFC... | Answered on Jul 26, 2015 | 5,217 views

If you have a Brother printer please change the following:

Start -> Control Panel -> Printers and Faxes -> Right click on your selected printer and select "properties"

Go to Advanced tab -> Print Processor

Change the settings from "BRMFC" print to "WinPrint" and set default to "raw" and Click Apply

Now go back to uncheck "Keep Printed Documents" and attempt to print the coupon.

I am a big fan of, their tech support guy sent me these instructions. Good Luck!!

Brother MFC... | Answered on Apr 15, 2015 | 5,398 views

i think the heads r part of printer and not cartridge
if so they need to be removed and cleaned or replaced.

Brother MFC... | Answered on Apr 08, 2015 | 94 views

If you use the auto document feeder, the scan function will scan each page. If you are using the glass platen then in the scan software (control centre 2.0), select a multi-page option in the "save-as" file type box. The software will prompt you for the next page after each is completed until you choose "finish". Details are in the software user guide...

Brother MFC... | Answered on Apr 08, 2015 | 84 views

No owner's manual, there should be a PDF manual on your software install manual. You will probably need it later anyway. It should give you an answer.

Brother MFC... | Answered on Apr 07, 2015 | 134 views

May be an obvious thing to check, but are any of the cartridges near empty? If they are, the printer will give the message above as it does need some ink to waste in order to flush the print-heads.

Brother MFC... | Answered on Mar 05, 2015 | 73 views

Hi, Try taking out all cartridges, unplug the printer a few minutes.
re plug , turn on. with ink cover open. then close cover and wait to follow the install prompts, This should reset the printer.
be sure to gently push the cartridges till each one clicks.Close cover.
Please let me know if this helps!

Brother MFC... | Answered on Feb 20, 2015 | 138 views

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